TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from TurboTax is complete but frustrating I'm a 10+ year user and will be looking for something else next year. TurboTax is complete and fine if you are someone that is comfortable with 100% blind faith in what goes on behind the black curtain of the software. It is very frustrating if you want to understand where all the numbers go, what the calculations are, and why certain numbers end up on your tax form. It hides those details until you fully pay and file...which also makes pre-file proofing and review by you or others difficult to impossible. With thousands of dollars at stake, let alone tax compliance, I want to feel 100% confident in what I'm filing and the current offering is lacking.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy yet again Had a great experience. Had one small issue with a new form and got on a call with a advisor, she was super helpful.
Date published: 2022-02-18
Rated 5 out of 5 by from Very good web app do a little / lot at the time saving along the way.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy process to Do Taxes ! Easy to go through menus and have items auto populate. Makes filing a lot less stressfull
Date published: 2022-02-18
Rated 5 out of 5 by from Love TurboTax I have been using turbotax for many years and they do an awesome job of getting me through everything I need!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Easy This was my first time using Turbo Tax. It was easy for a first
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome Great software to use. It was easy to use, The steps were smooth. Thanks
Date published: 2022-02-18
Rated 4 out of 5 by from Great, except mobile app. The mobile app is jusy awful, it kept crashing and wouldnt load new messages from my tax expert without closing out the app and even sometimes having to restart my phone. Only reason for not giving 5 stars is because of the mobile app, otherwise the desktop website works fine.
Date published: 2022-02-18
Rated 5 out of 5 by from Makes filling easy I love how simple it makes for filling taxes. And how it works to get the max refund.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax gives me confidence all along the way I was nervous this year because of all the weird stimulus and child credits. But they walked me through it and I feel confident I got the best return.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10742
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax is complete but frustrating I'm a 10+ year user and will be looking for something else next year. TurboTax is complete and fine if you are someone that is comfortable with 100% blind faith in what goes on behind the black curtain of the software. It is very frustrating if you want to understand where all the numbers go, what the calculations are, and why certain numbers end up on your tax form. It hides those details until you fully pay and file...which also makes pre-file proofing and review by you or others difficult to impossible. With thousands of dollars at stake, let alone tax compliance, I want to feel 100% confident in what I'm filing and the current offering is lacking.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy yet again Had a great experience. Had one small issue with a new form and got on a call with a advisor, she was super helpful.
Date published: 2022-02-18
Rated 5 out of 5 by from Very good web app do a little / lot at the time saving along the way.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy process to Do Taxes ! Easy to go through menus and have items auto populate. Makes filing a lot less stressfull
Date published: 2022-02-18
Rated 5 out of 5 by from Love TurboTax I have been using turbotax for many years and they do an awesome job of getting me through everything I need!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Easy This was my first time using Turbo Tax. It was easy for a first
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome Great software to use. It was easy to use, The steps were smooth. Thanks
Date published: 2022-02-18
Rated 4 out of 5 by from Great, except mobile app. The mobile app is jusy awful, it kept crashing and wouldnt load new messages from my tax expert without closing out the app and even sometimes having to restart my phone. Only reason for not giving 5 stars is because of the mobile app, otherwise the desktop website works fine.
Date published: 2022-02-18
Rated 5 out of 5 by from Makes filling easy I love how simple it makes for filling taxes. And how it works to get the max refund.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax gives me confidence all along the way I was nervous this year because of all the weird stimulus and child credits. But they walked me through it and I feel confident I got the best return.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10742