TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Cholatse77 from
TurboTax is complete but frustrating
I'm a 10+ year user and will be looking for something else next year. TurboTax is complete and fine if you are someone that is comfortable with 100% blind faith in what goes on behind the black curtain of the software. It is very frustrating if you want to understand where all the numbers go, what the calculations are, and why certain numbers end up on your tax form. It hides those details until you fully pay and file...which also makes pre-file proofing and review by you or others difficult to impossible. With thousands of dollars at stake, let alone tax compliance, I want to feel 100% confident in what I'm filing and the current offering is lacking.
Date published: 2022-02-18
Rated 5 out of 5 by
Natasza from
Easy yet again
Had a great experience. Had one small issue with a new form and got on a call with a advisor, she was super helpful.
Date published: 2022-02-18
Rated 5 out of 5 by
pas12 from
Very good web app
do a little / lot at the time saving along the way.
Date published: 2022-02-18
Rated 5 out of 5 by
Nhughesfl from
Easy process to Do Taxes !
Easy to go through menus and have items auto populate. Makes filing a lot less stressfull
Date published: 2022-02-18
Rated 5 out of 5 by
bonn53 from
Love TurboTax
I have been using turbotax for many years and they do an awesome job of getting me through everything I need!
Date published: 2022-02-18
Rated 5 out of 5 by
Doranell from
Turbo Tax is Easy
This was my first time using Turbo Tax. It was easy for a first
Date published: 2022-02-18
Rated 5 out of 5 by
DDAfi from
Awesome
Great software to use. It was easy to use, The steps were smooth. Thanks
Date published: 2022-02-18
Rated 4 out of 5 by
ACarder_90 from
Great, except mobile app.
The mobile app is jusy awful, it kept crashing and wouldnt load new messages from my tax expert without closing out the app and even sometimes having to restart my phone. Only reason for not giving 5 stars is because of the mobile app, otherwise the desktop website works fine.
Date published: 2022-02-18
Rated 5 out of 5 by
ATX42 from
Makes filling easy
I love how simple it makes for filling taxes. And how it works to get the max refund.
Date published: 2022-02-18
Rated 5 out of 5 by
LMC3131 from
Turbo Tax gives me confidence all along the way
I was nervous this year because of all the weird stimulus and child credits. But they walked me through it and I feel confident I got the best return.
All TurboTax® Offerings Reviews - Page 10742
Date published: 2022-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
Cholatse77 from
TurboTax is complete but frustrating
I'm a 10+ year user and will be looking for something else next year. TurboTax is complete and fine if you are someone that is comfortable with 100% blind faith in what goes on behind the black curtain of the software. It is very frustrating if you want to understand where all the numbers go, what the calculations are, and why certain numbers end up on your tax form. It hides those details until you fully pay and file...which also makes pre-file proofing and review by you or others difficult to impossible. With thousands of dollars at stake, let alone tax compliance, I want to feel 100% confident in what I'm filing and the current offering is lacking.
Date published: 2022-02-18
Rated 5 out of 5 by
Natasza from
Easy yet again
Had a great experience. Had one small issue with a new form and got on a call with a advisor, she was super helpful.
Date published: 2022-02-18
Rated 5 out of 5 by
pas12 from
Very good web app
do a little / lot at the time saving along the way.
Date published: 2022-02-18
Rated 5 out of 5 by
Nhughesfl from
Easy process to Do Taxes !
Easy to go through menus and have items auto populate. Makes filing a lot less stressfull
Date published: 2022-02-18
Rated 5 out of 5 by
bonn53 from
Love TurboTax
I have been using turbotax for many years and they do an awesome job of getting me through everything I need!
Date published: 2022-02-18
Rated 5 out of 5 by
Doranell from
Turbo Tax is Easy
This was my first time using Turbo Tax. It was easy for a first
Date published: 2022-02-18
Rated 5 out of 5 by
DDAfi from
Awesome
Great software to use. It was easy to use, The steps were smooth. Thanks
Date published: 2022-02-18
Rated 4 out of 5 by
ACarder_90 from
Great, except mobile app.
The mobile app is jusy awful, it kept crashing and wouldnt load new messages from my tax expert without closing out the app and even sometimes having to restart my phone. Only reason for not giving 5 stars is because of the mobile app, otherwise the desktop website works fine.
Date published: 2022-02-18
Rated 5 out of 5 by
ATX42 from
Makes filling easy
I love how simple it makes for filling taxes. And how it works to get the max refund.
Date published: 2022-02-18
Rated 5 out of 5 by
LMC3131 from
Turbo Tax gives me confidence all along the way
I was nervous this year because of all the weird stimulus and child credits. But they walked me through it and I feel confident I got the best return.
All TurboTax® Offerings Reviews - Page 10742
Date published: 2022-02-18