TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Slight Hiccup but Good after fix There was a "glitch" in the program for NJ returns. After calling to find out why it could not be emailed, they said they were aware of the problem and will fix it. Too bad, a note was not put on the website when ready to file so we did not have to searching to see what was incorrect on the form. But it was fixed fast and phone personnel was terrific, very patient, kind and helpful. So thank you for that.
Date published: 2022-02-18
Rated 5 out of 5 by from IT WORKS i did my taxes and filed them with efile. did not seem to have any problems
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo rocks Turbo tax is easy to understand and if not they have great customer service that is very kind and willing to help you!! Also, I get the most back !!!
Date published: 2022-02-18
Rated 4 out of 5 by from GO turbo go Good fast and easy. Turbo tax allowed me to file right from home.
Date published: 2022-02-18
Rated 5 out of 5 by from Super easy Love how easy they make it. Have explanations for thing I might not understand. Can talk with a representative for further assistance. Inexpensive and an efficient process
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is Simple and GREAT its 2022 first time user and saved $168 filing on my own, I definitely recommend.
Date published: 2022-02-18
Rated 2 out of 5 by from Not "Totally Free" as stated in commercials I always loved using Turbo Tax. But the commercials are not true! Totally free??? Untrue statement and the fees have gone up. And this year pushing the Credit Karma Account???? No option for paper check in the mail at "No Cost" When I started using Turbo Tax it was a flat fee....Not Anymore!
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax was fantastic Easy to use, lots of help tabs that better explained stuff I wasn’t sure about.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy to use Very simple to use and I was able to complete the returns quickly
Date published: 2022-02-18
Rated 5 out of 5 by from Well Done It did the work for me and was quick with getting the forms completed.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10734
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Slight Hiccup but Good after fix There was a "glitch" in the program for NJ returns. After calling to find out why it could not be emailed, they said they were aware of the problem and will fix it. Too bad, a note was not put on the website when ready to file so we did not have to searching to see what was incorrect on the form. But it was fixed fast and phone personnel was terrific, very patient, kind and helpful. So thank you for that.
Date published: 2022-02-18
Rated 5 out of 5 by from IT WORKS i did my taxes and filed them with efile. did not seem to have any problems
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo rocks Turbo tax is easy to understand and if not they have great customer service that is very kind and willing to help you!! Also, I get the most back !!!
Date published: 2022-02-18
Rated 4 out of 5 by from GO turbo go Good fast and easy. Turbo tax allowed me to file right from home.
Date published: 2022-02-18
Rated 5 out of 5 by from Super easy Love how easy they make it. Have explanations for thing I might not understand. Can talk with a representative for further assistance. Inexpensive and an efficient process
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is Simple and GREAT its 2022 first time user and saved $168 filing on my own, I definitely recommend.
Date published: 2022-02-18
Rated 2 out of 5 by from Not "Totally Free" as stated in commercials I always loved using Turbo Tax. But the commercials are not true! Totally free??? Untrue statement and the fees have gone up. And this year pushing the Credit Karma Account???? No option for paper check in the mail at "No Cost" When I started using Turbo Tax it was a flat fee....Not Anymore!
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax was fantastic Easy to use, lots of help tabs that better explained stuff I wasn’t sure about.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy to use Very simple to use and I was able to complete the returns quickly
Date published: 2022-02-18
Rated 5 out of 5 by from Well Done It did the work for me and was quick with getting the forms completed.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10734