TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is AMAZING! Turbo Tax is very simple and easy to use. Everything is explained thoroughly. I have been using Turbo Tax for many years.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax was great!!! Turbo Tax is very understandable with information provided. Also, has additional help if needed on the spot
Date published: 2023-01-25
Rated 5 out of 5 by from User friendly I love this service! I’ve been using turbo tax for year.
Date published: 2023-01-25
Rated 4 out of 5 by from turbo tax was easy and quick was really resourceful and helped me do my taxes im not the smartest but it did help me do them easy and quick
Date published: 2023-01-25
Rated 1 out of 5 by from I have used turbo tax for over 10 years this year This year turbo tax stinks. What more can I say. You charged me twice for e-filing NJ
Date published: 2023-01-25
Rated 1 out of 5 by from Did not review well I upgraded to have them double check all looked good as we bought and sold a home this year and asked them to please review my simple return and he very quickly looked over and said it was fine, next day my form was rejected due to missing info and documents. They seemed to only look at the one small thing I asked about and nothing more, not a full review. Also the video chat first attempt failed as the ring for video chat did not stop beeping during the full first attempted video call and became disconnected. The second video call was with the man who only checked the one thing and did not do a full review, I asked him to please also review everything so I did not file before all categories were complete and he did not notice that all of medical was not done and NV required documents were missing and the return was rejected and had to be fixed the next day. (Also his screen during chat was uncomfortably blurry not due to bad connection. ) Wish I was not charged for the Live Tax Expert as it was not thorough and resulted in missing info needed before filing causing a rejection and more time spent to resolve.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is awesome and fast!!!!!! I loved doing my taxes with TurboTax is easy and accurate.
Date published: 2023-01-25
Rated 5 out of 5 by from So easy and amazing Love using this! Super easy and quick! Would recommend for beginners and return users!
Date published: 2023-01-25
Rated 5 out of 5 by from Always Easy I have used TurboTax every year since 2020. Never lets me down
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Fast friendly straight to point outstanding service
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is AMAZING! Turbo Tax is very simple and easy to use. Everything is explained thoroughly. I have been using Turbo Tax for many years.
Date published: 2023-01-25
Rated 5 out of 5 by from Turbo Tax was great!!! Turbo Tax is very understandable with information provided. Also, has additional help if needed on the spot
Date published: 2023-01-25
Rated 5 out of 5 by from User friendly I love this service! I’ve been using turbo tax for year.
Date published: 2023-01-25
Rated 4 out of 5 by from turbo tax was easy and quick was really resourceful and helped me do my taxes im not the smartest but it did help me do them easy and quick
Date published: 2023-01-25
Rated 1 out of 5 by from I have used turbo tax for over 10 years this year This year turbo tax stinks. What more can I say. You charged me twice for e-filing NJ
Date published: 2023-01-25
Rated 1 out of 5 by from Did not review well I upgraded to have them double check all looked good as we bought and sold a home this year and asked them to please review my simple return and he very quickly looked over and said it was fine, next day my form was rejected due to missing info and documents. They seemed to only look at the one small thing I asked about and nothing more, not a full review. Also the video chat first attempt failed as the ring for video chat did not stop beeping during the full first attempted video call and became disconnected. The second video call was with the man who only checked the one thing and did not do a full review, I asked him to please also review everything so I did not file before all categories were complete and he did not notice that all of medical was not done and NV required documents were missing and the return was rejected and had to be fixed the next day. (Also his screen during chat was uncomfortably blurry not due to bad connection. ) Wish I was not charged for the Live Tax Expert as it was not thorough and resulted in missing info needed before filing causing a rejection and more time spent to resolve.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is awesome and fast!!!!!! I loved doing my taxes with TurboTax is easy and accurate.
Date published: 2023-01-25
Rated 5 out of 5 by from So easy and amazing Love using this! Super easy and quick! Would recommend for beginners and return users!
Date published: 2023-01-25
Rated 5 out of 5 by from Always Easy I have used TurboTax every year since 2020. Never lets me down
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome Fast friendly straight to point outstanding service
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 1074