TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from First for Everything This is my first year to file by myself. I've filed since 2018 and each time has been confusing and difficult due to the fact they don't teach this stuff in high school. This year I for once feel confident in my returns!
Date published: 2022-04-16
Rated 5 out of 5 by from Best way to file taxes! Great experience! Handled my personal taxes with ease, as well as what could have been complicated multiple small businesses. Got live help that was quick and easily answered all my questions.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax makes filing so much easier! I like the feature of loading info from last years Tax Return and the ease of electronic filing!
Date published: 2022-04-16
Rated 2 out of 5 by from Problem with downloading State software We have used TurboTax since the 1990's. Very disappointed with 2021 TurboTax software package based on problem with downloading State software. Significant amount of time wasted trying to correct it.
Date published: 2022-04-16
Rated 5 out of 5 by from Piece of Cake! Been using TurboTax for years. Easy to use. Steps me through the filing process. Love it!
Date published: 2022-04-16
Rated 5 out of 5 by from I Love TBT I always file, easy, accurate, and its always a refund waiting for me
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome!! I have used Turbo Tax for many years now and it has always been a great tool for filing federal and multiple state returns! There are other products out there claiming to be cheaper and easier, I have tried filling them out as you can with Turbo Tax and the numbers never match and I have always gone back to my standard to file Turbo Tax!!
Date published: 2022-04-16
Rated 3 out of 5 by from Trouble but no help I like the ease of Turbo Tax and have been using it for years but this year I could not retrieve my PIN. Turbo Tax redirected me to an IRS website which was no help and there was no expert to ask. Disappointing.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use, for the most part. I've been using TurboTax for many years. For the most part it's easy to use, but I've found some forms come up that have absolutely nothing to do with my filing: I'm 75 years old and have NO CHILDREN in our home, haven't for years, and questions pop up that would be appropriate for younger folks, but NOT for our situation. I also find some areas that need a question answered that don't show up in the system's evaluation. My experience allows me to find the empty line, highlighted in pink, after I go to 'forms', without a lot of trouble.
Date published: 2022-04-16
Rated 4 out of 5 by from Always Use TurboTax The information requested allows me to complete an accurate return without having to know all the IRC and make numerous calculations.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First for Everything This is my first year to file by myself. I've filed since 2018 and each time has been confusing and difficult due to the fact they don't teach this stuff in high school. This year I for once feel confident in my returns!
Date published: 2022-04-16
Rated 5 out of 5 by from Best way to file taxes! Great experience! Handled my personal taxes with ease, as well as what could have been complicated multiple small businesses. Got live help that was quick and easily answered all my questions.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax makes filing so much easier! I like the feature of loading info from last years Tax Return and the ease of electronic filing!
Date published: 2022-04-16
Rated 2 out of 5 by from Problem with downloading State software We have used TurboTax since the 1990's. Very disappointed with 2021 TurboTax software package based on problem with downloading State software. Significant amount of time wasted trying to correct it.
Date published: 2022-04-16
Rated 5 out of 5 by from Piece of Cake! Been using TurboTax for years. Easy to use. Steps me through the filing process. Love it!
Date published: 2022-04-16
Rated 5 out of 5 by from I Love TBT I always file, easy, accurate, and its always a refund waiting for me
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome!! I have used Turbo Tax for many years now and it has always been a great tool for filing federal and multiple state returns! There are other products out there claiming to be cheaper and easier, I have tried filling them out as you can with Turbo Tax and the numbers never match and I have always gone back to my standard to file Turbo Tax!!
Date published: 2022-04-16
Rated 3 out of 5 by from Trouble but no help I like the ease of Turbo Tax and have been using it for years but this year I could not retrieve my PIN. Turbo Tax redirected me to an IRS website which was no help and there was no expert to ask. Disappointing.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy to use, for the most part. I've been using TurboTax for many years. For the most part it's easy to use, but I've found some forms come up that have absolutely nothing to do with my filing: I'm 75 years old and have NO CHILDREN in our home, haven't for years, and questions pop up that would be appropriate for younger folks, but NOT for our situation. I also find some areas that need a question answered that don't show up in the system's evaluation. My experience allows me to find the empty line, highlighted in pink, after I go to 'forms', without a lot of trouble.
Date published: 2022-04-16
Rated 4 out of 5 by from Always Use TurboTax The information requested allows me to complete an accurate return without having to know all the IRC and make numerous calculations.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1074