TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy I did it by myself. It was easy! I look forward to next years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Is Awesome I Have A Very Good Time With TurboTax They Are Awesome
Date published: 2021-02-27
Rated 3 out of 5 by from forms misleading found estimated payment form misleading and confusing
Date published: 2021-02-27
Rated 4 out of 5 by from first full retire return It helped that I had done prior years on TurboTax, but hard to get rid of past forms that didn't apply this year. (eg no longer W2) I wasn't sure I got credit for the non-monetary donations, but it might not have mattered.
Date published: 2021-02-27
Rated 3 out of 5 by from Had an issue with it defaulting my filing to self I did have an issue with it defaulting my filing to self employed so I did take off a star for that and I tried to go through self help and cleared and started over but that didn't work. I ended up on chat for over an hour they finally fixed it. Chat was amazing and followed all the way through and it did take a while to figure out that there was defiantly a glitch. So i took off one more star for the fact that this process between self diagnosing and trying to clear and restart only to find out it didn't matter. I honestly thought about giving it back because the person i was dealing with in chat didn't give up and was a trooper. But the process did take a long time as a whole so 3 but its normally a 4 or 5 just a fluke this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax Was an extremely useful tool and allowed us to file in a timely manner.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy to follow prompts. Have been using Turbo Tax for the past 12 years and it is great!
Date published: 2021-02-27
Rated 5 out of 5 by from Very helpful I had an issue and I chatted with a CPA and she was very helpful
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes taxes easy Year after year turbotax makes filing my taxes easier and easier.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is excellent software! TurboTax is a glitch-free and very user-friendly product that caters to the need of tax filers of all age groups.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10726
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy I did it by myself. It was easy! I look forward to next years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Is Awesome I Have A Very Good Time With TurboTax They Are Awesome
Date published: 2021-02-27
Rated 3 out of 5 by from forms misleading found estimated payment form misleading and confusing
Date published: 2021-02-27
Rated 4 out of 5 by from first full retire return It helped that I had done prior years on TurboTax, but hard to get rid of past forms that didn't apply this year. (eg no longer W2) I wasn't sure I got credit for the non-monetary donations, but it might not have mattered.
Date published: 2021-02-27
Rated 3 out of 5 by from Had an issue with it defaulting my filing to self I did have an issue with it defaulting my filing to self employed so I did take off a star for that and I tried to go through self help and cleared and started over but that didn't work. I ended up on chat for over an hour they finally fixed it. Chat was amazing and followed all the way through and it did take a while to figure out that there was defiantly a glitch. So i took off one more star for the fact that this process between self diagnosing and trying to clear and restart only to find out it didn't matter. I honestly thought about giving it back because the person i was dealing with in chat didn't give up and was a trooper. But the process did take a long time as a whole so 3 but its normally a 4 or 5 just a fluke this year.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax Was an extremely useful tool and allowed us to file in a timely manner.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy to follow prompts. Have been using Turbo Tax for the past 12 years and it is great!
Date published: 2021-02-27
Rated 5 out of 5 by from Very helpful I had an issue and I chatted with a CPA and she was very helpful
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes taxes easy Year after year turbotax makes filing my taxes easier and easier.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is excellent software! TurboTax is a glitch-free and very user-friendly product that caters to the need of tax filers of all age groups.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10726