TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax has some glitches My taxes kept being rejected due to AGI that was correct on my part. A representative that it's a glitch in the software sometimes. This needs to be fixed because I paid for the software with the option to E-file. Not happy at all
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is amazing the steps are very easy. Just love how its very easy to file taxes. would recommend my friends to use turbo tax.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes doing taxes on my time easier! I have been using TurboTax for my entire adult life and have always been happy with the cost, convenience, and ease of use!
Date published: 2021-02-27
Rated 4 out of 5 by from Turbotax is great Fast easy and very helpful they are great people and if you need help they are there to help you
Date published: 2021-02-27
Rated 5 out of 5 by from Easy quick and fast Added a document that i thought applied to me but did not and was easily able to use tax tools to remove it
Date published: 2021-02-27
Rated 5 out of 5 by from Outstanding Service I have been using TurboTax for over 10 years. My only grip is that you are not allowed to down grade your product choice, after the fact. Now I know that would be stupid, but if you did not use any of the products advantages during the tax process, then you should be able to downgrade. I mean if you get Live Deluxe and use none of the Live benefits, you should be able to downgrade to just Deluxe. Other than that, TurboTax is awesome!
Date published: 2021-02-27
Rated 5 out of 5 by from good i had no problems doing my taxes so am happy with the product
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and Easy Most times that I had questions, they were easily explained without contacting through chat. Easy to follow instructions
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy Turbo Tax make things so easy, We've used this for several years
Date published: 2021-02-27
Rated 4 out of 5 by from Helpful and easy to use Turbo tax makes it easy to enter the the tax information but there are some annoying things about like when you go back and edit a section, it seems to loop you thru the same question which dont seem to be affected by the part you edited. It would be great to give the user the option to go thru every thing or jump to the end (or whever they were before they jumped to a previous section) after the user is done editing that particular section. In my case, Live expert asked to enter my multiple state returns in a particular order which so that i receive credit for tax paid to another state. However, the software did it in the reverse order and so I has to delete my State return and start over. But I am glad that I asked the tax expert and their advice was very valuable.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10719
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax has some glitches My taxes kept being rejected due to AGI that was correct on my part. A representative that it's a glitch in the software sometimes. This needs to be fixed because I paid for the software with the option to E-file. Not happy at all
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is amazing the steps are very easy. Just love how its very easy to file taxes. would recommend my friends to use turbo tax.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes doing taxes on my time easier! I have been using TurboTax for my entire adult life and have always been happy with the cost, convenience, and ease of use!
Date published: 2021-02-27
Rated 4 out of 5 by from Turbotax is great Fast easy and very helpful they are great people and if you need help they are there to help you
Date published: 2021-02-27
Rated 5 out of 5 by from Easy quick and fast Added a document that i thought applied to me but did not and was easily able to use tax tools to remove it
Date published: 2021-02-27
Rated 5 out of 5 by from Outstanding Service I have been using TurboTax for over 10 years. My only grip is that you are not allowed to down grade your product choice, after the fact. Now I know that would be stupid, but if you did not use any of the products advantages during the tax process, then you should be able to downgrade. I mean if you get Live Deluxe and use none of the Live benefits, you should be able to downgrade to just Deluxe. Other than that, TurboTax is awesome!
Date published: 2021-02-27
Rated 5 out of 5 by from good i had no problems doing my taxes so am happy with the product
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and Easy Most times that I had questions, they were easily explained without contacting through chat. Easy to follow instructions
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy Turbo Tax make things so easy, We've used this for several years
Date published: 2021-02-27
Rated 4 out of 5 by from Helpful and easy to use Turbo tax makes it easy to enter the the tax information but there are some annoying things about like when you go back and edit a section, it seems to loop you thru the same question which dont seem to be affected by the part you edited. It would be great to give the user the option to go thru every thing or jump to the end (or whever they were before they jumped to a previous section) after the user is done editing that particular section. In my case, Live expert asked to enter my multiple state returns in a particular order which so that i receive credit for tax paid to another state. However, the software did it in the reverse order and so I has to delete my State return and start over. But I am glad that I asked the tax expert and their advice was very valuable.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10719