TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281610 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is so easy to use Turbo tax is so easy to use because turbo tax explains everything in detail. It is so simple. Good service.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax removes the fear of filing taxes. This is the first year filing Form 1041 with TurboTax. TurboTax made the task quite simple. A TurboTax specialist was engaged for advice on state taxes which was very reassuring. Also, having Tax Audit for backup reduced my anxiety.
Date published: 2021-02-27
Rated 5 out of 5 by from great easy fast I had a very easy time and got thru quickly. will keep coming back
Date published: 2021-02-27
Rated 5 out of 5 by from User Friendly Turbo Tax gladly takes your hand and guides you through doing your taxes. Very user friendly, easy to understand, and relatively fast. It's why I keep coming back every year.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use The ease of use, and helpful tip were great! Thank you!
Date published: 2021-02-27
Rated 4 out of 5 by from Quick and easy I like using TurboTax because it’s private, quick, and easy. I could live without it being $40 now, but it’s still cheaper than a tax preparer.
Date published: 2021-02-27
Rated 1 out of 5 by from I reached out and never heard back I have filed my taxes just the last couple years with turbo-tax. This year I qualified for a tax credit that was only available with turbo-tax deluxe. The cost that I was quoted for the deluxe edition, $90, was going to gain me about $110 in tax credit so I thought why not, it's an easy $20. I kept seeing $90 until the moment I pressed purchase and suddenly my receipt was for $140; so that I could qualify for $110?? I was fairly frustrated about it so I searched for like a half an hour to figure out how to get a refund for the product (turns out return/refund is a popular word in tax prep services). I finally found the link to request a refund, filled it out and was told I would hear back in 5-9 business days. Well here we are nearly a month later and no word from them. I'm fairly frustrated about the situation, and will likely just file my own taxes next year. That said the platform is literally very easy to use, but just stick with the free version.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent It was super fast very easy to file taxes.Give it a shot its free.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Good fast and easy reliable and understandable.....
Date published: 2021-02-27
Rated 4 out of 5 by from I have used Turbo Tax for 20 Years I find Turbo Tax accurate and user friendly. I do not like the fact that I can save my file at will now.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10717
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo tax is so easy to use because turbo tax explains everything in detail. It is so simple. Good service.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax removes the fear of filing taxes. This is the first year filing Form 1041 with TurboTax. TurboTax made the task quite simple. A TurboTax specialist was engaged for advice on state taxes which was very reassuring. Also, having Tax Audit for backup reduced my anxiety.
Date published: 2021-02-27
Rated 5 out of 5 by from great easy fast I had a very easy time and got thru quickly. will keep coming back
Date published: 2021-02-27
Rated 5 out of 5 by from User Friendly Turbo Tax gladly takes your hand and guides you through doing your taxes. Very user friendly, easy to understand, and relatively fast. It's why I keep coming back every year.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy to use The ease of use, and helpful tip were great! Thank you!
Date published: 2021-02-27
Rated 4 out of 5 by from Quick and easy I like using TurboTax because it’s private, quick, and easy. I could live without it being $40 now, but it’s still cheaper than a tax preparer.
Date published: 2021-02-27
Rated 1 out of 5 by from I reached out and never heard back I have filed my taxes just the last couple years with turbo-tax. This year I qualified for a tax credit that was only available with turbo-tax deluxe. The cost that I was quoted for the deluxe edition, $90, was going to gain me about $110 in tax credit so I thought why not, it's an easy $20. I kept seeing $90 until the moment I pressed purchase and suddenly my receipt was for $140; so that I could qualify for $110?? I was fairly frustrated about it so I searched for like a half an hour to figure out how to get a refund for the product (turns out return/refund is a popular word in tax prep services). I finally found the link to request a refund, filled it out and was told I would hear back in 5-9 business days. Well here we are nearly a month later and no word from them. I'm fairly frustrated about the situation, and will likely just file my own taxes next year. That said the platform is literally very easy to use, but just stick with the free version.
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent It was super fast very easy to file taxes.Give it a shot its free.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Good fast and easy reliable and understandable.....
Date published: 2021-02-27
Rated 4 out of 5 by from I have used Turbo Tax for 20 Years I find Turbo Tax accurate and user friendly. I do not like the fact that I can save my file at will now.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10717