TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by Kris_23 from Simple, easy and fast I use Turbo Tax because its simple to use and I get any help I might need along the way
Date published: 2023-02-23
Rated 1 out of 5 by JoeB7910 from TurboTax does everything they can to take your $ The whole TurboTax experience shoehorns you into paying them money for their services despite there allegedly being some free option. I've done my taxes with TurboTax for 7 years, I've always ended up paying them money despite seeing a free option at the beginning. Once you get started, you are prompted over and over again to pay money, but there are no options available on the screen to continue for free. It's incredibly frustrating and misleading. On top of it, I'm less confident than ever that I'm actually getting the most money back from the government that I could. This will be my final year submitting taxes through TurboTax and their misleading platform.
Date published: 2023-02-23
Rated 5 out of 5 by GDannyBrown from Turbo Tax User for many years I have been a Turbo Tax User for very many years. I have been able to submit my returns accurately and in time each year and receive my funds in a timely manner.
Date published: 2023-02-23
Rated 5 out of 5 by Kaden16 from I love using Turbo Tax Turbo Tax is easy to use, affordable, and walks me through step by step to make sure I understand exactly what's going on.
Date published: 2023-02-23
Rated 5 out of 5 by Madmarc71 from Love doing my own taxes. So easy I've been doing my own taxes for about 8 years with turbo tax. It's so easy to use. Thanks turbo tax!
Date published: 2023-02-23
Rated 5 out of 5 by carriescar129 from Great! Turbo Tax is easy to understand and quick to use the system.
Date published: 2023-02-23
Rated 5 out of 5 by Jeff Pickleball from Great experience with Turbotax! Excellent customer service. Called about some tax issues and got a complete and professional response.
Date published: 2023-02-23
Rated 5 out of 5 by OldDocBrian from Turbo Tax was very user friendly I was very skeptical at first, I always used a CPA, but the Turbo Tax software walks you through it step by step and even offers a professional to help you if you have questions or concerns.
Date published: 2023-02-23
Rated 5 out of 5 by Butrfly3 from TurboTax is a great helper! Took me awhile to get everything organized for what I needed, but that's me!
Date published: 2023-02-23
Rated 1 out of 5 by Cat513 from Turbo Tax is misleading I use Turbo Tax because it is convenient and saves my information, but I probably won't continue to use them. Their prices are misleading. I have never filed my taxes for free with Turbo tax. Then they charge you for wanting the fees to come out of your return.
All TurboTax® Offerings Reviews - Page 10716
Date published: 2023-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Kris_23 from Simple, easy and fast I use Turbo Tax because its simple to use and I get any help I might need along the way
Date published: 2023-02-23
Rated 1 out of 5 by JoeB7910 from TurboTax does everything they can to take your $ The whole TurboTax experience shoehorns you into paying them money for their services despite there allegedly being some free option. I've done my taxes with TurboTax for 7 years, I've always ended up paying them money despite seeing a free option at the beginning. Once you get started, you are prompted over and over again to pay money, but there are no options available on the screen to continue for free. It's incredibly frustrating and misleading. On top of it, I'm less confident than ever that I'm actually getting the most money back from the government that I could. This will be my final year submitting taxes through TurboTax and their misleading platform.
Date published: 2023-02-23
Rated 5 out of 5 by GDannyBrown from Turbo Tax User for many years I have been a Turbo Tax User for very many years. I have been able to submit my returns accurately and in time each year and receive my funds in a timely manner.
Date published: 2023-02-23
Rated 5 out of 5 by Kaden16 from I love using Turbo Tax Turbo Tax is easy to use, affordable, and walks me through step by step to make sure I understand exactly what's going on.
Date published: 2023-02-23
Rated 5 out of 5 by Madmarc71 from Love doing my own taxes. So easy I've been doing my own taxes for about 8 years with turbo tax. It's so easy to use. Thanks turbo tax!
Date published: 2023-02-23
Rated 5 out of 5 by carriescar129 from Great! Turbo Tax is easy to understand and quick to use the system.
Date published: 2023-02-23
Rated 5 out of 5 by Jeff Pickleball from Great experience with Turbotax! Excellent customer service. Called about some tax issues and got a complete and professional response.
Date published: 2023-02-23
Rated 5 out of 5 by OldDocBrian from Turbo Tax was very user friendly I was very skeptical at first, I always used a CPA, but the Turbo Tax software walks you through it step by step and even offers a professional to help you if you have questions or concerns.
Date published: 2023-02-23
Rated 5 out of 5 by Butrfly3 from TurboTax is a great helper! Took me awhile to get everything organized for what I needed, but that's me!
Date published: 2023-02-23
Rated 1 out of 5 by Cat513 from Turbo Tax is misleading I use Turbo Tax because it is convenient and saves my information, but I probably won't continue to use them. Their prices are misleading. I have never filed my taxes for free with Turbo tax. Then they charge you for wanting the fees to come out of your return.
All TurboTax® Offerings Reviews - Page 10716
Date published: 2023-02-23