TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Simple, easy and fast I use Turbo Tax because its simple to use and I get any help I might need along the way
Date published: 2023-02-23
Rated 1 out of 5 by from TurboTax does everything they can to take your $ The whole TurboTax experience shoehorns you into paying them money for their services despite there allegedly being some free option. I've done my taxes with TurboTax for 7 years, I've always ended up paying them money despite seeing a free option at the beginning. Once you get started, you are prompted over and over again to pay money, but there are no options available on the screen to continue for free. It's incredibly frustrating and misleading. On top of it, I'm less confident than ever that I'm actually getting the most money back from the government that I could. This will be my final year submitting taxes through TurboTax and their misleading platform.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax User for many years I have been a Turbo Tax User for very many years. I have been able to submit my returns accurately and in time each year and receive my funds in a timely manner.
Date published: 2023-02-23
Rated 5 out of 5 by from I love using Turbo Tax Turbo Tax is easy to use, affordable, and walks me through step by step to make sure I understand exactly what's going on.
Date published: 2023-02-23
Rated 5 out of 5 by from Love doing my own taxes. So easy I've been doing my own taxes for about 8 years with turbo tax. It's so easy to use. Thanks turbo tax!
Date published: 2023-02-23
Rated 5 out of 5 by from Great! Turbo Tax is easy to understand and quick to use the system.
Date published: 2023-02-23
Rated 5 out of 5 by from Great experience with Turbotax! Excellent customer service. Called about some tax issues and got a complete and professional response.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax was very user friendly I was very skeptical at first, I always used a CPA, but the Turbo Tax software walks you through it step by step and even offers a professional to help you if you have questions or concerns.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is a great helper! Took me awhile to get everything organized for what I needed, but that's me!
Date published: 2023-02-23
Rated 1 out of 5 by from Turbo Tax is misleading I use Turbo Tax because it is convenient and saves my information, but I probably won't continue to use them. Their prices are misleading. I have never filed my taxes for free with Turbo tax. Then they charge you for wanting the fees to come out of your return.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10716
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple, easy and fast I use Turbo Tax because its simple to use and I get any help I might need along the way
Date published: 2023-02-23
Rated 1 out of 5 by from TurboTax does everything they can to take your $ The whole TurboTax experience shoehorns you into paying them money for their services despite there allegedly being some free option. I've done my taxes with TurboTax for 7 years, I've always ended up paying them money despite seeing a free option at the beginning. Once you get started, you are prompted over and over again to pay money, but there are no options available on the screen to continue for free. It's incredibly frustrating and misleading. On top of it, I'm less confident than ever that I'm actually getting the most money back from the government that I could. This will be my final year submitting taxes through TurboTax and their misleading platform.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax User for many years I have been a Turbo Tax User for very many years. I have been able to submit my returns accurately and in time each year and receive my funds in a timely manner.
Date published: 2023-02-23
Rated 5 out of 5 by from I love using Turbo Tax Turbo Tax is easy to use, affordable, and walks me through step by step to make sure I understand exactly what's going on.
Date published: 2023-02-23
Rated 5 out of 5 by from Love doing my own taxes. So easy I've been doing my own taxes for about 8 years with turbo tax. It's so easy to use. Thanks turbo tax!
Date published: 2023-02-23
Rated 5 out of 5 by from Great! Turbo Tax is easy to understand and quick to use the system.
Date published: 2023-02-23
Rated 5 out of 5 by from Great experience with Turbotax! Excellent customer service. Called about some tax issues and got a complete and professional response.
Date published: 2023-02-23
Rated 5 out of 5 by from Turbo Tax was very user friendly I was very skeptical at first, I always used a CPA, but the Turbo Tax software walks you through it step by step and even offers a professional to help you if you have questions or concerns.
Date published: 2023-02-23
Rated 5 out of 5 by from TurboTax is a great helper! Took me awhile to get everything organized for what I needed, but that's me!
Date published: 2023-02-23
Rated 1 out of 5 by from Turbo Tax is misleading I use Turbo Tax because it is convenient and saves my information, but I probably won't continue to use them. Their prices are misleading. I have never filed my taxes for free with Turbo tax. Then they charge you for wanting the fees to come out of your return.
Date published: 2023-02-23
All TurboTax® Offerings Reviews - Page 10716