TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Great experience The help from Willie was on point . With his help speeding process up alo
Date published: 2021-02-20
Rated 4 out of 5 by from Thank you Turbo Tax for all your help Yes, I did contact a live Turbo Tax expert. He was very helpful. I was trying to complete the Turbo Tax input data, and the system kept asking me for information from my 2019 Tax Return - very confusing! Finally, the expert found the problem - the TurboTax software was asking for data in line 8a of the 2019 1040-form; it should have asked for data from line 8b; my Turbo Tax expert found the software error; as soon as we added the corrected data the system moved forward to complete the function - we were actually trying to eliminate a data input for the 2020 data, which the software wanted for the 2019 data. This "correction" took 5 hours to correct. What a waste of time! Glad the expert found the problem - I was stuck in a "do-loop" and couldn't finish the tax data input.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Easy & Awesome to use! This is my third year using Turbo Tax. I used to be scared of tax season because I never knew what to expect from it, but Turbo Tax makes it easy to use!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is so great to work with Turbo tax is very easy to use, and are helpful if you need anything answered.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy to use and done fairly quickly Was looking for a way to do my taxes with some help without having to make an appointment and take them somewhere. This fit the bill and was not that expensive. I did not pay the extra for state taxes as we were did not owe anything or getting a refund and didn't feel that money was being well spent. Some steps seemed longer than needed, but it is our taxes.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax worked perfectly!! Thank you it was a good experience! Let's do it again next year!!!
Date published: 2021-02-20
Rated 5 out of 5 by from The Deadpool Overall using turbo tax has always been a good experience and I would recommend it to anyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Tubotax feedback Too much "you're almost done" prompts along the way, when you're not.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax has been very simple to use and helped me for years.
Date published: 2021-02-20
Rated 5 out of 5 by from Thanks turbo tax Turbo tax is easy and has many available options. Thanks Ethan. Nobody should have any problems with all the online and phone help.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10713
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Great experience The help from Willie was on point . With his help speeding process up alo
Date published: 2021-02-20
Rated 4 out of 5 by from Thank you Turbo Tax for all your help Yes, I did contact a live Turbo Tax expert. He was very helpful. I was trying to complete the Turbo Tax input data, and the system kept asking me for information from my 2019 Tax Return - very confusing! Finally, the expert found the problem - the TurboTax software was asking for data in line 8a of the 2019 1040-form; it should have asked for data from line 8b; my Turbo Tax expert found the software error; as soon as we added the corrected data the system moved forward to complete the function - we were actually trying to eliminate a data input for the 2020 data, which the software wanted for the 2019 data. This "correction" took 5 hours to correct. What a waste of time! Glad the expert found the problem - I was stuck in a "do-loop" and couldn't finish the tax data input.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Easy & Awesome to use! This is my third year using Turbo Tax. I used to be scared of tax season because I never knew what to expect from it, but Turbo Tax makes it easy to use!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo tax is so great to work with Turbo tax is very easy to use, and are helpful if you need anything answered.
Date published: 2021-02-20
Rated 4 out of 5 by from Easy to use and done fairly quickly Was looking for a way to do my taxes with some help without having to make an appointment and take them somewhere. This fit the bill and was not that expensive. I did not pay the extra for state taxes as we were did not owe anything or getting a refund and didn't feel that money was being well spent. Some steps seemed longer than needed, but it is our taxes.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax worked perfectly!! Thank you it was a good experience! Let's do it again next year!!!
Date published: 2021-02-20
Rated 5 out of 5 by from The Deadpool Overall using turbo tax has always been a good experience and I would recommend it to anyone.
Date published: 2021-02-20
Rated 4 out of 5 by from Tubotax feedback Too much "you're almost done" prompts along the way, when you're not.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax has been very simple to use and helped me for years.
Date published: 2021-02-20
Rated 5 out of 5 by from Thanks turbo tax Turbo tax is easy and has many available options. Thanks Ethan. Nobody should have any problems with all the online and phone help.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10713