TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Terrible experience Started with the "free" version which is MUCH different from the purchased versions I've used in the past. Very difficult to navigate, had to call to find out how to make a change on a return that was rejected by the IRS. Will never use this version again
Date published: 2021-02-27
Rated 5 out of 5 by from An Amazing service! this is my second year filing my taxes with turbo tax and i will never step foot into an accountants office again!
Date published: 2021-02-27
Rated 4 out of 5 by from Getting more expensive every year I really love the features of the auto-import of W2 information and other tax documents - that makes life easier and also lessens the risk of mistakes being made in my opinion. I don't love the fact that turbo tax wanted to charge me a $40 fee to pay for the federal and state filing fees (that have also increased as the years passed) from my federal refund. Other than that, turbo tax makes filing taxes a breeze and gives answers to questions even without actually speaking with someone. Will probably still continue to use in the future.
Date published: 2021-02-27
Rated 3 out of 5 by from Sad I think its wrong that turbo tax would charge $40 to file taxes to a single parent who barely makes any money to feed her family and during an pandemic also
Date published: 2021-02-27
Rated 3 out of 5 by from turbo taxes are simple turbo tax was simple even when i had to revise my information
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is awesome it was great, great costumer service, and website is very simple
Date published: 2021-02-27
Rated 5 out of 5 by from Simplifies the whole tax process I used TurboTax online because it is smooth, fast, and simple. I had a question though and reached out to customer service who were friendly and extremely helpful to me moving again quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax gives me peace! For several years in a row, I've used Turbo Tax. Each year, I file my taxes feeling like I've done it "right." Taxes are so stressful, but Turbo Tax makes it as easy as possible. Thanks, TurboTax
Date published: 2021-02-27
Rated 5 out of 5 by from quick and easy to use. Quick and easy to use, easy to find your way around each section.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to understand It's fast , and easy, you can ask questions and actually get an answer. I will be back next year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10711
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible experience Started with the "free" version which is MUCH different from the purchased versions I've used in the past. Very difficult to navigate, had to call to find out how to make a change on a return that was rejected by the IRS. Will never use this version again
Date published: 2021-02-27
Rated 5 out of 5 by from An Amazing service! this is my second year filing my taxes with turbo tax and i will never step foot into an accountants office again!
Date published: 2021-02-27
Rated 4 out of 5 by from Getting more expensive every year I really love the features of the auto-import of W2 information and other tax documents - that makes life easier and also lessens the risk of mistakes being made in my opinion. I don't love the fact that turbo tax wanted to charge me a $40 fee to pay for the federal and state filing fees (that have also increased as the years passed) from my federal refund. Other than that, turbo tax makes filing taxes a breeze and gives answers to questions even without actually speaking with someone. Will probably still continue to use in the future.
Date published: 2021-02-27
Rated 3 out of 5 by from Sad I think its wrong that turbo tax would charge $40 to file taxes to a single parent who barely makes any money to feed her family and during an pandemic also
Date published: 2021-02-27
Rated 3 out of 5 by from turbo taxes are simple turbo tax was simple even when i had to revise my information
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is awesome it was great, great costumer service, and website is very simple
Date published: 2021-02-27
Rated 5 out of 5 by from Simplifies the whole tax process I used TurboTax online because it is smooth, fast, and simple. I had a question though and reached out to customer service who were friendly and extremely helpful to me moving again quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax gives me peace! For several years in a row, I've used Turbo Tax. Each year, I file my taxes feeling like I've done it "right." Taxes are so stressful, but Turbo Tax makes it as easy as possible. Thanks, TurboTax
Date published: 2021-02-27
Rated 5 out of 5 by from quick and easy to use. Quick and easy to use, easy to find your way around each section.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to understand It's fast , and easy, you can ask questions and actually get an answer. I will be back next year.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10711