TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Hi I honestly don’t want to review. So it’s kinda weird to be forced too
Date published: 2022-03-26
Rated 5 out of 5 by from A-one Easy to use and great support if you have a problem
Date published: 2022-03-26
Rated 2 out of 5 by from Serious Error Related 529 Accounts -Tax Treatment Does not do 529 educational and expenses correctly. Only reason getting 2 star fair is that in help there was a series of post that basically said to not enter tax information to make it work correctly
Date published: 2022-03-26
Rated 5 out of 5 by from First time using Turbotax My TurboTax expert was a great help to me and replied to any of my questions quick.
Date published: 2022-03-26
Rated 5 out of 5 by from so easy to use! I appreciate the ease for HS and college students, and free!
Date published: 2022-03-26
Rated 3 out of 5 by from good Easy! Just plug in the your specific numbers. In a short time your ready to file both Federal and State returns.
Date published: 2022-03-26
Rated 3 out of 5 by from Turbo Taxis totally misleading/ BEWARE! Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by from I'm definitely not mad about it Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy We have used it several years. Pleased we results and use
Date published: 2022-03-26
Rated 1 out of 5 by from Return Rejected Return was rejected due to software error - you promised fix by 3/22 but the return was filed that day AFTER the update.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 10710
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Hi I honestly don’t want to review. So it’s kinda weird to be forced too
Date published: 2022-03-26
Rated 5 out of 5 by from A-one Easy to use and great support if you have a problem
Date published: 2022-03-26
Rated 2 out of 5 by from Serious Error Related 529 Accounts -Tax Treatment Does not do 529 educational and expenses correctly. Only reason getting 2 star fair is that in help there was a series of post that basically said to not enter tax information to make it work correctly
Date published: 2022-03-26
Rated 5 out of 5 by from First time using Turbotax My TurboTax expert was a great help to me and replied to any of my questions quick.
Date published: 2022-03-26
Rated 5 out of 5 by from so easy to use! I appreciate the ease for HS and college students, and free!
Date published: 2022-03-26
Rated 3 out of 5 by from good Easy! Just plug in the your specific numbers. In a short time your ready to file both Federal and State returns.
Date published: 2022-03-26
Rated 3 out of 5 by from Turbo Taxis totally misleading/ BEWARE! Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by from I'm definitely not mad about it Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy We have used it several years. Pleased we results and use
Date published: 2022-03-26
Rated 1 out of 5 by from Return Rejected Return was rejected due to software error - you promised fix by 3/22 but the return was filed that day AFTER the update.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 10710