TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo is fast and easy I am glad Turbo tax help me file so I did not have to pay a lot of money, I am on a budget. I have used Turbo tax for several years and keep coming back because it is an awesome experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy to use Last year I went to a professional tax preparer to help me, but this year, I was able to save myself some money and did my own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use took a minute but easy instructions. dont tell me how to live my life!
Date published: 2021-02-27
Rated 4 out of 5 by from Review carefully! I have been using TurboTax for years with no issues. This year during the review process, I was asked to check and reenter information for income. Suddenly my refund became taxes due. It took me a while to discover that the income had been entered twice. After deleting the duplicate income, taxes due switched back to a refund. I'm surprised that TurboTax didn't catch the duplicate. My advice is to review very carefully, both while entering information and later with the actual tax form before filing. Despite this issue, I will continue to use TurboTax albeit more cautiously.
Date published: 2021-02-27
Rated 5 out of 5 by from Love! They're awesome!!!!!! Seriously amazing, I'm so happy I used turbotax
Date published: 2021-02-27
Rated 5 out of 5 by from Nice product. Easy to use and comfortable in double checking return.
Date published: 2021-02-27
Rated 3 out of 5 by from Software is great, Fees are not. The software was great at getting my taxes done quickly and accurately. I do not appreciate the $40 "fee" (which is as much as the basic filing costs) to pay for the program out of your refund. I understand a small fee but that was ridiculous. I feel bad for those that get that far and can't pay out of pocket for whatever reason.
Date published: 2021-02-27
Rated 1 out of 5 by from Terrible experience Started with the "free" version which is MUCH different from the purchased versions I've used in the past. Very difficult to navigate, had to call to find out how to make a change on a return that was rejected by the IRS. Will never use this version again
Date published: 2021-02-27
Rated 5 out of 5 by from An Amazing service! this is my second year filing my taxes with turbo tax and i will never step foot into an accountants office again!
Date published: 2021-02-27
Rated 4 out of 5 by from Getting more expensive every year I really love the features of the auto-import of W2 information and other tax documents - that makes life easier and also lessens the risk of mistakes being made in my opinion. I don't love the fact that turbo tax wanted to charge me a $40 fee to pay for the federal and state filing fees (that have also increased as the years passed) from my federal refund. Other than that, turbo tax makes filing taxes a breeze and gives answers to questions even without actually speaking with someone. Will probably still continue to use in the future.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10701
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is fast and easy I am glad Turbo tax help me file so I did not have to pay a lot of money, I am on a budget. I have used Turbo tax for several years and keep coming back because it is an awesome experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is easy to use Last year I went to a professional tax preparer to help me, but this year, I was able to save myself some money and did my own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use took a minute but easy instructions. dont tell me how to live my life!
Date published: 2021-02-27
Rated 4 out of 5 by from Review carefully! I have been using TurboTax for years with no issues. This year during the review process, I was asked to check and reenter information for income. Suddenly my refund became taxes due. It took me a while to discover that the income had been entered twice. After deleting the duplicate income, taxes due switched back to a refund. I'm surprised that TurboTax didn't catch the duplicate. My advice is to review very carefully, both while entering information and later with the actual tax form before filing. Despite this issue, I will continue to use TurboTax albeit more cautiously.
Date published: 2021-02-27
Rated 5 out of 5 by from Love! They're awesome!!!!!! Seriously amazing, I'm so happy I used turbotax
Date published: 2021-02-27
Rated 5 out of 5 by from Nice product. Easy to use and comfortable in double checking return.
Date published: 2021-02-27
Rated 3 out of 5 by from Software is great, Fees are not. The software was great at getting my taxes done quickly and accurately. I do not appreciate the $40 "fee" (which is as much as the basic filing costs) to pay for the program out of your refund. I understand a small fee but that was ridiculous. I feel bad for those that get that far and can't pay out of pocket for whatever reason.
Date published: 2021-02-27
Rated 1 out of 5 by from Terrible experience Started with the "free" version which is MUCH different from the purchased versions I've used in the past. Very difficult to navigate, had to call to find out how to make a change on a return that was rejected by the IRS. Will never use this version again
Date published: 2021-02-27
Rated 5 out of 5 by from An Amazing service! this is my second year filing my taxes with turbo tax and i will never step foot into an accountants office again!
Date published: 2021-02-27
Rated 4 out of 5 by from Getting more expensive every year I really love the features of the auto-import of W2 information and other tax documents - that makes life easier and also lessens the risk of mistakes being made in my opinion. I don't love the fact that turbo tax wanted to charge me a $40 fee to pay for the federal and state filing fees (that have also increased as the years passed) from my federal refund. Other than that, turbo tax makes filing taxes a breeze and gives answers to questions even without actually speaking with someone. Will probably still continue to use in the future.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10701