TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from All Good until E-file. Really smooth process until the e-file. Made 4 attempts to e-file my parents return. Pretty straight forward. All entries were double checked, and it was rejected all 4 times. Had to paper file, which will significantly delay receipt of their refund. Not really happy right now. Ease of use is supposed to be a strength of Turbo-Tax. First hiccup I've had.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! It is very easy to use. Chats are available to resolve problems
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is great! TurboTax very easy to use! 6 years using TurboTax!
Date published: 2022-04-17
Rated 3 out of 5 by from Nearly as much as I used to pay a CPA It does not support easy modeling of filing jointly vs filing separately as a married couple. I did not want to consent to a 3rd party "MAX" protect *after* I paid for it. I do not like giving all my information to such parties; I had clicked "yes" to the $49 because I thought TurboTax (Intuit) already HAS my information, wouldn't it be great if they protect me? BUT NO, it is a third party. I might call and request that $49 back. It is annoying. I do not want that MAX, no need to proliferate all my information to yet another company!!
Date published: 2022-04-17
Rated 1 out of 5 by from You need to be a CPA to use TurboTax I am going to have my taxes done by a pro next year. Turbotax is no help and you can't get a call back with questions.
Date published: 2022-04-17
Rated 4 out of 5 by from Does the job Quick and Easy. Use the product every year. Painless
Date published: 2022-04-17
Rated 5 out of 5 by from Amazing Thanks for your help! Turbo Tax made it super easy to file
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is good Easy to use and follow, if I have questions or need to go to specific form it is a quick direct link
Date published: 2022-04-17
Rated 5 out of 5 by from great product Turbo tax was awesome and easy to use. very self-explanatory as well.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy and quick.... Easy and quick method to file. Saved over $300 on our Federal return....
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1071
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from All Good until E-file. Really smooth process until the e-file. Made 4 attempts to e-file my parents return. Pretty straight forward. All entries were double checked, and it was rejected all 4 times. Had to paper file, which will significantly delay receipt of their refund. Not really happy right now. Ease of use is supposed to be a strength of Turbo-Tax. First hiccup I've had.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! It is very easy to use. Chats are available to resolve problems
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is great! TurboTax very easy to use! 6 years using TurboTax!
Date published: 2022-04-17
Rated 3 out of 5 by from Nearly as much as I used to pay a CPA It does not support easy modeling of filing jointly vs filing separately as a married couple. I did not want to consent to a 3rd party "MAX" protect *after* I paid for it. I do not like giving all my information to such parties; I had clicked "yes" to the $49 because I thought TurboTax (Intuit) already HAS my information, wouldn't it be great if they protect me? BUT NO, it is a third party. I might call and request that $49 back. It is annoying. I do not want that MAX, no need to proliferate all my information to yet another company!!
Date published: 2022-04-17
Rated 1 out of 5 by from You need to be a CPA to use TurboTax I am going to have my taxes done by a pro next year. Turbotax is no help and you can't get a call back with questions.
Date published: 2022-04-17
Rated 4 out of 5 by from Does the job Quick and Easy. Use the product every year. Painless
Date published: 2022-04-17
Rated 5 out of 5 by from Amazing Thanks for your help! Turbo Tax made it super easy to file
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is good Easy to use and follow, if I have questions or need to go to specific form it is a quick direct link
Date published: 2022-04-17
Rated 5 out of 5 by from great product Turbo tax was awesome and easy to use. very self-explanatory as well.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy and quick.... Easy and quick method to file. Saved over $300 on our Federal return....
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1071