TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax review The software seems to have some glitches with carrying over bank statements that it has record of from prior years. Seems to include extra "forms" with "0" amounts that I have to update/delete. Also, I realized THIS year that my last year return was incorrect b/c TurboTax made me re-enter my 1098, so it duplicated my interest and real estate tax deductions. It did the same thing to me this year, it would like let me complete, without re-entering those values, and when I rechecked it, it showed them listed twice. Had I not noticed in comparison that my last year deductions were double the value of this year, I would not have realized I was incorrectly filed. Otherwise, the Live chat experts were very good. Very attentive and helped me address multiple issues on the same call. Showed very good customer service that is lacking in most companies these days.
Date published: 2021-02-27
Rated 5 out of 5 by from Yay! Turbo Enjoyed doing everything on here. Very easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is an excellent product Easy to load, import, check, print, and file return. Instructions and help are very good.
Date published: 2021-02-27
Rated 5 out of 5 by from Fast and Easy I appreciate that it keeps my information handy and I only have to fill out a few things :)
Date published: 2021-02-27
Rated 5 out of 5 by from they are great it was easy to follow and had futher instructions if need, even have people to talk toand was FREE
Date published: 2021-02-27
Rated 5 out of 5 by from Used Turbo Tax for many years Reliable, updated, retains all info. Easy to use. Will use again.
Date published: 2021-02-27
Rated 5 out of 5 by from makes taxes less painful! I use turbo tax every year and as my tax situation gets more complex, turbo tax still allows me to do my taxes and answers all my questions along the way!
Date published: 2021-02-27
Rated 2 out of 5 by from expensive rates are too high also could not get proper tax advice
Date published: 2021-02-27
Rated 5 out of 5 by from Happy TurboTax takes you through each step, so you can relax and go along without much worry.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbotax was super easy for active duty officers Great and easy experience. I wish it would have been free for officers like it is enlisted.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10696
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax review The software seems to have some glitches with carrying over bank statements that it has record of from prior years. Seems to include extra "forms" with "0" amounts that I have to update/delete. Also, I realized THIS year that my last year return was incorrect b/c TurboTax made me re-enter my 1098, so it duplicated my interest and real estate tax deductions. It did the same thing to me this year, it would like let me complete, without re-entering those values, and when I rechecked it, it showed them listed twice. Had I not noticed in comparison that my last year deductions were double the value of this year, I would not have realized I was incorrectly filed. Otherwise, the Live chat experts were very good. Very attentive and helped me address multiple issues on the same call. Showed very good customer service that is lacking in most companies these days.
Date published: 2021-02-27
Rated 5 out of 5 by from Yay! Turbo Enjoyed doing everything on here. Very easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is an excellent product Easy to load, import, check, print, and file return. Instructions and help are very good.
Date published: 2021-02-27
Rated 5 out of 5 by from Fast and Easy I appreciate that it keeps my information handy and I only have to fill out a few things :)
Date published: 2021-02-27
Rated 5 out of 5 by from they are great it was easy to follow and had futher instructions if need, even have people to talk toand was FREE
Date published: 2021-02-27
Rated 5 out of 5 by from Used Turbo Tax for many years Reliable, updated, retains all info. Easy to use. Will use again.
Date published: 2021-02-27
Rated 5 out of 5 by from makes taxes less painful! I use turbo tax every year and as my tax situation gets more complex, turbo tax still allows me to do my taxes and answers all my questions along the way!
Date published: 2021-02-27
Rated 2 out of 5 by from expensive rates are too high also could not get proper tax advice
Date published: 2021-02-27
Rated 5 out of 5 by from Happy TurboTax takes you through each step, so you can relax and go along without much worry.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbotax was super easy for active duty officers Great and easy experience. I wish it would have been free for officers like it is enlisted.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10696