TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Ben101 from
Simple and fast!
Been using turbo tax for 5 years now and its easy and fast every time.
Date published: 2023-02-22
Rated 1 out of 5 by
Legendaryl from
Awful
When I had issues, it was impossible to get any help
Date published: 2023-02-22
Rated 2 out of 5 by
Tfgg from
EXPENSIVE
Expensive. Will look into other options in the future.
Date published: 2023-02-22
Rated 5 out of 5 by
cheybleu from
Loretta from Turbo Tax is amazing!!!
Loretta that helped us with our taxes is incredible!!!!
Date published: 2023-02-22
Rated 1 out of 5 by
Why and What for from
Lower and Lower refund Higher and Higher CHARGES
I have been filing for four years; started out great no charge for service and nice refund. Every year since then the charge is higher and the refund lower and lower: and this year the fed withheld was very low and I DID NOT CHANDE MT FILING STATUS. I will be in touch with the IRS
Date published: 2023-02-22
Rated 5 out of 5 by
linetrashed from
Leaps and bounds better than they have been
very user friendly and importing information saves tons of time, however price reflects the major improvements. Tends to now be the same price if not more than going in to have a pro do it.
Date published: 2023-02-22
Rated 2 out of 5 by
Greg05430423 from
Not flexible enough
I pay a lot for intuits other product (quickbooks self employed) and they are both too restrictive to do simple things (like remove a business vehicle from the filing)
Date published: 2023-02-22
Rated 5 out of 5 by
clark6267 from
Thank you
I am self-employed and Turbo Tax live made me feel comfortable enough to keep doing my own taxes every year.
Date published: 2023-02-22
Rated 5 out of 5 by
alitap32 from
5 STARS!
Linda M. was a wonderful help today. I was a little anxious about doing my taxes correctly and the screen sharing option made it super simple.
Date published: 2023-02-22
Rated 1 out of 5 by
paulamama2 from
Bad experience this year with TurboTax
Many problems this year starting with this year's product would not pull up my prior return and complete a lot of the information. Basically had to start from scratch. Called and staff was unable to help me. Second encounter, when filing my returns I received notification that I was going to be charged $40 for transmitting my federal return. Called and was told this has always been there. That is not a true statement. Federal has always been free, but there was a charge for State except for the first return was free. This year that was taken away and a $10 credit was given. So there was a charge of $10 for the first return and $20 for each additional return. When I did transmit, there was no mention of the $40 charge for federal return and it only charged me the $10. The explanation within the program was not accurate nor did the representative know what she was talking about
All TurboTax® Offerings Reviews - Page 10695
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ben101 from
Simple and fast!
Been using turbo tax for 5 years now and its easy and fast every time.
Date published: 2023-02-22
Rated 1 out of 5 by
Legendaryl from
Awful
When I had issues, it was impossible to get any help
Date published: 2023-02-22
Rated 2 out of 5 by
Tfgg from
EXPENSIVE
Expensive. Will look into other options in the future.
Date published: 2023-02-22
Rated 5 out of 5 by
cheybleu from
Loretta from Turbo Tax is amazing!!!
Loretta that helped us with our taxes is incredible!!!!
Date published: 2023-02-22
Rated 1 out of 5 by
Why and What for from
Lower and Lower refund Higher and Higher CHARGES
I have been filing for four years; started out great no charge for service and nice refund. Every year since then the charge is higher and the refund lower and lower: and this year the fed withheld was very low and I DID NOT CHANDE MT FILING STATUS. I will be in touch with the IRS
Date published: 2023-02-22
Rated 5 out of 5 by
linetrashed from
Leaps and bounds better than they have been
very user friendly and importing information saves tons of time, however price reflects the major improvements. Tends to now be the same price if not more than going in to have a pro do it.
Date published: 2023-02-22
Rated 2 out of 5 by
Greg05430423 from
Not flexible enough
I pay a lot for intuits other product (quickbooks self employed) and they are both too restrictive to do simple things (like remove a business vehicle from the filing)
Date published: 2023-02-22
Rated 5 out of 5 by
clark6267 from
Thank you
I am self-employed and Turbo Tax live made me feel comfortable enough to keep doing my own taxes every year.
Date published: 2023-02-22
Rated 5 out of 5 by
alitap32 from
5 STARS!
Linda M. was a wonderful help today. I was a little anxious about doing my taxes correctly and the screen sharing option made it super simple.
Date published: 2023-02-22
Rated 1 out of 5 by
paulamama2 from
Bad experience this year with TurboTax
Many problems this year starting with this year's product would not pull up my prior return and complete a lot of the information. Basically had to start from scratch. Called and staff was unable to help me. Second encounter, when filing my returns I received notification that I was going to be charged $40 for transmitting my federal return. Called and was told this has always been there. That is not a true statement. Federal has always been free, but there was a charge for State except for the first return was free. This year that was taken away and a $10 credit was given. So there was a charge of $10 for the first return and $20 for each additional return. When I did transmit, there was no mention of the $40 charge for federal return and it only charged me the $10. The explanation within the program was not accurate nor did the representative know what she was talking about
All TurboTax® Offerings Reviews - Page 10695
Date published: 2023-02-22