TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Great Years of Service I have been a customer of TurboTax for several years. I have never encountered a problem with completing my taxes with TurboTax (either filing single or jointly). Great experience every time!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is great TurboTax is easy to use and was there when I needed to make corrections
Date published: 2022-02-18
Rated 5 out of 5 by from First time using Turbo Tax Live Full Service I was intimidated by the changes in filing my taxes this year but the Kurt (Turbo Tax Live Agent) did a great job in helping me understand the changes. I will definitely use them again.
Date published: 2022-02-18
Rated 5 out of 5 by from Love how easy TurboTax is! I wish I could have done my taxes for free this year, but I needed to upgrade and pay some money. Aside from that, I really feel it's worth it to use TurboTax's services because it's just so easy. Will most likely keep using it in the future!
Date published: 2022-02-18
Rated 2 out of 5 by from Unexpeted fees I had to make three seperate payments before I was done. Did not like that I couldnt make one payment and it made me pay to efile with my state.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome Awesome fast accurate loved it give 5 stars do again next year
Date published: 2022-02-18
Rated 5 out of 5 by from Perfect Timing from TurboTax Agent I had put my taxes away last night because I ran into an issue. I even wrote in the comments that it was a bit frustrating. I decided today to pick up where I left off. To my surprise as soon as I picked up my papers; my cell phone rang. It was a TurboTax agent responding to my concerns I left in the comment section box. She not only helped me through the whole process but she was jotting down some notes of some of my concerns I was seeing as I was working through some of the challenges on my end. She took the time to hear my concerns to address with her team which I thought was fantastic. Thank You and again the timing was perfect.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use. Great platform. I have been using Turbo Tax for 7 years.
Date published: 2022-02-18
Rated 4 out of 5 by from A few technical glitches this year Used turbotax for the last 10 years with no problems, this year it duplicated my W2 and erroneously claimed I was using a business deduction that wouldn't allow me to efile...was resolved but took a few extra days. My confidence in Turbotax has been tested this year...
Date published: 2022-02-18
Rated 5 out of 5 by from awesome I didn't need to talk to an expert. It was self explanatory
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10693
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Years of Service I have been a customer of TurboTax for several years. I have never encountered a problem with completing my taxes with TurboTax (either filing single or jointly). Great experience every time!
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is great TurboTax is easy to use and was there when I needed to make corrections
Date published: 2022-02-18
Rated 5 out of 5 by from First time using Turbo Tax Live Full Service I was intimidated by the changes in filing my taxes this year but the Kurt (Turbo Tax Live Agent) did a great job in helping me understand the changes. I will definitely use them again.
Date published: 2022-02-18
Rated 5 out of 5 by from Love how easy TurboTax is! I wish I could have done my taxes for free this year, but I needed to upgrade and pay some money. Aside from that, I really feel it's worth it to use TurboTax's services because it's just so easy. Will most likely keep using it in the future!
Date published: 2022-02-18
Rated 2 out of 5 by from Unexpeted fees I had to make three seperate payments before I was done. Did not like that I couldnt make one payment and it made me pay to efile with my state.
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome Awesome fast accurate loved it give 5 stars do again next year
Date published: 2022-02-18
Rated 5 out of 5 by from Perfect Timing from TurboTax Agent I had put my taxes away last night because I ran into an issue. I even wrote in the comments that it was a bit frustrating. I decided today to pick up where I left off. To my surprise as soon as I picked up my papers; my cell phone rang. It was a TurboTax agent responding to my concerns I left in the comment section box. She not only helped me through the whole process but she was jotting down some notes of some of my concerns I was seeing as I was working through some of the challenges on my end. She took the time to hear my concerns to address with her team which I thought was fantastic. Thank You and again the timing was perfect.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to use. Great platform. I have been using Turbo Tax for 7 years.
Date published: 2022-02-18
Rated 4 out of 5 by from A few technical glitches this year Used turbotax for the last 10 years with no problems, this year it duplicated my W2 and erroneously claimed I was using a business deduction that wouldn't allow me to efile...was resolved but took a few extra days. My confidence in Turbotax has been tested this year...
Date published: 2022-02-18
Rated 5 out of 5 by from awesome I didn't need to talk to an expert. It was self explanatory
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10693