TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is wonderful My turbo tax expert Prudence was wonderful and so helpful
Date published: 2022-04-08
Rated 5 out of 5 by from ENJOY WORKING WITH TURBOTAX I HAVE VERY LITTLE TROUBLE USEING.HAVE TROUBLE ENTERING CORRECT INFORMATION WHEN LOOKING FOR AN ANSWER TO A QUESTION
Date published: 2022-04-08
Rated 5 out of 5 by from Our prepairer was awesome Turbotax full service helped when the taxes became more complex because of multi-state filing. The preparer was THOROUGH and HELPFUL! They made the process easier than expected
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is great Fast and easy, very reasonable priced. Download was a little mysterious but my tech support (adult son) fixed that.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is awesome The app is awesome, I have used Turbo Tax 10 plus years and each time was great.
Date published: 2022-04-08
Rated 5 out of 5 by from Awesome program and Amazing, Helpful Staff! I have used TurboTax since 2017. I am highly satisfied with the program and the staff members I have worked with to resolve issues and problems. I highly recommend TurboTax.
Date published: 2022-04-08
Rated 1 out of 5 by from WAAAAAAAAAAAAAAAAY too expensive!!!!!!!!!!!!!!!!!! Way too expensive for senior citizens living off of social security only. WAY TOO EXPENSIVE!
Date published: 2022-04-08
Rated 5 out of 5 by from Simple, fast, easy.....very satisfied! I am very satisfied with my filing experience. It was quick, easy, painless, affordable and I got a refund. Who could ask for more at tax time?
Date published: 2022-04-08
Rated 5 out of 5 by from its awesome very easy to use and very helpful for things i do not understand
Date published: 2022-04-08
Rated 2 out of 5 by from Typical TurbTax experience, but a new bug: For 2021 tax year, when entering W2 info, especially W2G info, 10 to 120 second or more delays between fields were experienced. The more we entered, the longer the delays became. We aborted Step-by-Step and entered info in Forms mode. Then back in Step-by-Step, each directly entered W2G required “Review”. Each review took an unknown amount of time. We just left TurboTax running for several days and clicked the required boxes when we were available and noticed a mouse click was required to continue. If this ridiculous mode of operation is still a “feature” of TurboTax next year, 2021 will be the last year we will have used TurboTax. Please fix this as we prefer TurboTax. The 2021 delay problem is well documented in your TurboTax community collaboration site.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 10692
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is wonderful My turbo tax expert Prudence was wonderful and so helpful
Date published: 2022-04-08
Rated 5 out of 5 by from ENJOY WORKING WITH TURBOTAX I HAVE VERY LITTLE TROUBLE USEING.HAVE TROUBLE ENTERING CORRECT INFORMATION WHEN LOOKING FOR AN ANSWER TO A QUESTION
Date published: 2022-04-08
Rated 5 out of 5 by from Our prepairer was awesome Turbotax full service helped when the taxes became more complex because of multi-state filing. The preparer was THOROUGH and HELPFUL! They made the process easier than expected
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is great Fast and easy, very reasonable priced. Download was a little mysterious but my tech support (adult son) fixed that.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is awesome The app is awesome, I have used Turbo Tax 10 plus years and each time was great.
Date published: 2022-04-08
Rated 5 out of 5 by from Awesome program and Amazing, Helpful Staff! I have used TurboTax since 2017. I am highly satisfied with the program and the staff members I have worked with to resolve issues and problems. I highly recommend TurboTax.
Date published: 2022-04-08
Rated 1 out of 5 by from WAAAAAAAAAAAAAAAAY too expensive!!!!!!!!!!!!!!!!!! Way too expensive for senior citizens living off of social security only. WAY TOO EXPENSIVE!
Date published: 2022-04-08
Rated 5 out of 5 by from Simple, fast, easy.....very satisfied! I am very satisfied with my filing experience. It was quick, easy, painless, affordable and I got a refund. Who could ask for more at tax time?
Date published: 2022-04-08
Rated 5 out of 5 by from its awesome very easy to use and very helpful for things i do not understand
Date published: 2022-04-08
Rated 2 out of 5 by from Typical TurbTax experience, but a new bug: For 2021 tax year, when entering W2 info, especially W2G info, 10 to 120 second or more delays between fields were experienced. The more we entered, the longer the delays became. We aborted Step-by-Step and entered info in Forms mode. Then back in Step-by-Step, each directly entered W2G required “Review”. Each review took an unknown amount of time. We just left TurboTax running for several days and clicked the required boxes when we were available and noticed a mouse click was required to continue. If this ridiculous mode of operation is still a “feature” of TurboTax next year, 2021 will be the last year we will have used TurboTax. Please fix this as we prefer TurboTax. The 2021 delay problem is well documented in your TurboTax community collaboration site.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 10692