TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from PREMIER "LIVE" is ANYTHING BUT LIVE I am extremely disappointed with TurboTax this year. My first concern is that the system automatically sent me to Premier Live when I selected regular Premier for an additional cost of $75 if I remember correctly. Then, since I was "stuck" with the "LIVE" provision, I decided to use it today as I was ready to file my taxes today February 27, 2021 to get the "early bird discount". I selected the LIVE option, only to learn that the first available time to speak to a CPA was next Thursday, March 11, 2021. Ridiculous. I believe that I should be billed the at the regular Premier price and be given a refund from TurboTax for the difference
Date published: 2021-02-27
Rated 5 out of 5 by from AWESOME VERY EASY TO USE AND GREAT FRWOURCES TO ANSWER ALL QUESTION
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo100 My first time filing myself. I feel cheated! Easy and quick!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax will always be my go to tax filing I have usedTurbo Tax for many years. I have never had a problem entering information or getting my filing done. Always very helpful and appreciate the questioning when something does not seem right,
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax Easy to use and straight forward questions and linking documents
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to navigate My experience was quick, easy and simple. The information was easy to understand.
Date published: 2021-02-27
Rated 5 out of 5 by from Great help me fixed my error Very easy to use....notified me right away when I had an error with my filing.
Date published: 2021-02-27
Rated 5 out of 5 by from Covers the Bases It can be a little bit of work but definitions provided help with entries and it is a good way to go for a your tax filings.
Date published: 2021-02-27
Rated 5 out of 5 by from AWESOME THANKS Easy, fast, and can trusted!!!! Very helpful with trouble shooting
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Forever!!!! We have used Turbo Tax for over 8 years now and we love the security, ease, and accuracy of Turbo Tax. Our 25 & 30 year old daughters love it too! They are able to do their own taxes now!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from PREMIER "LIVE" is ANYTHING BUT LIVE I am extremely disappointed with TurboTax this year. My first concern is that the system automatically sent me to Premier Live when I selected regular Premier for an additional cost of $75 if I remember correctly. Then, since I was "stuck" with the "LIVE" provision, I decided to use it today as I was ready to file my taxes today February 27, 2021 to get the "early bird discount". I selected the LIVE option, only to learn that the first available time to speak to a CPA was next Thursday, March 11, 2021. Ridiculous. I believe that I should be billed the at the regular Premier price and be given a refund from TurboTax for the difference
Date published: 2021-02-27
Rated 5 out of 5 by from AWESOME VERY EASY TO USE AND GREAT FRWOURCES TO ANSWER ALL QUESTION
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo100 My first time filing myself. I feel cheated! Easy and quick!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax will always be my go to tax filing I have usedTurbo Tax for many years. I have never had a problem entering information or getting my filing done. Always very helpful and appreciate the questioning when something does not seem right,
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax Easy to use and straight forward questions and linking documents
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to navigate My experience was quick, easy and simple. The information was easy to understand.
Date published: 2021-02-27
Rated 5 out of 5 by from Great help me fixed my error Very easy to use....notified me right away when I had an error with my filing.
Date published: 2021-02-27
Rated 5 out of 5 by from Covers the Bases It can be a little bit of work but definitions provided help with entries and it is a good way to go for a your tax filings.
Date published: 2021-02-27
Rated 5 out of 5 by from AWESOME THANKS Easy, fast, and can trusted!!!! Very helpful with trouble shooting
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Forever!!!! We have used Turbo Tax for over 8 years now and we love the security, ease, and accuracy of Turbo Tax. Our 25 & 30 year old daughters love it too! They are able to do their own taxes now!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10690