TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
onionweed1 from
Awesome very easy
Made it very simple.I would recommend them to anyone
Date published: 2022-04-07
Rated 5 out of 5 by
Carly2028 from
Turbo Tax is terrific
Professional from beginning to end. I'll be using TurboTax every year
Date published: 2022-04-07
Rated 5 out of 5 by
poppa dukes from
i enjoyed the abilty to talk with personall
for the most part ease to use with answers readily available
Date published: 2022-04-07
Rated 4 out of 5 by
Jimmyjamz from
Theyre awesome
Went well, very thorough. An awesome company that assists and does alot for you.
Date published: 2022-04-07
Rated 2 out of 5 by
Barb from AZ from
Unable to eFile
Second year in a row unable to eFile or upload. Now I need to request refunds. Next year? Another software probably.
Date published: 2022-04-07
Rated 1 out of 5 by
Atlcoastie from
Unbelievably difficult
Extremely difficult to link online and download versions (there are two types of TurboTax). The deluxe version is misleading because of the "included" state return. You have to pay extra to SEND the state return - it does the return calculations BUT you must PAY to SEND the return...misleading! Charges also differed between $20 and $25 depending upon your progress...tried using the Turbotax representative who were nice but also had difficulties with seeing/understanding/resolving the payment issue. I would NOT recommend this product
Date published: 2022-04-07
Rated 5 out of 5 by
RHW0815 from
2021 Tax Return
Experience was good but couldn't understand why Turbo Tax recommended using the Standard Deduction. Most of our return was the same as last year
Date published: 2022-04-07
Rated 4 out of 5 by
EllJones from
Torbo tax is fine
Rachel did a good job with my taxes. She kept in the hoop of what she needed to finish my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by
Accurite from
Virginia at Turbo Tax is an expert
Virginia at Turbo Tax is an expert and i would like to use her again next year
Date published: 2022-04-07
Rated 1 out of 5 by
Roscojim1 from
Great tax program, but...
It works well, but the price increase is HUGE!! I file returns for us and our two kids. It used to cost $59 for one Fed program, and $25 for each state. Now, it costs $59 for EACH PERSON and $49 for each state. That's a 100% price increase!! Why should I pay more so some people can file for free??? I will be looking at a different program next year if this is not fixed.
All TurboTax® Offerings Reviews - Page 10685
Date published: 2022-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
onionweed1 from
Awesome very easy
Made it very simple.I would recommend them to anyone
Date published: 2022-04-07
Rated 5 out of 5 by
Carly2028 from
Turbo Tax is terrific
Professional from beginning to end. I'll be using TurboTax every year
Date published: 2022-04-07
Rated 5 out of 5 by
poppa dukes from
i enjoyed the abilty to talk with personall
for the most part ease to use with answers readily available
Date published: 2022-04-07
Rated 4 out of 5 by
Jimmyjamz from
Theyre awesome
Went well, very thorough. An awesome company that assists and does alot for you.
Date published: 2022-04-07
Rated 2 out of 5 by
Barb from AZ from
Unable to eFile
Second year in a row unable to eFile or upload. Now I need to request refunds. Next year? Another software probably.
Date published: 2022-04-07
Rated 1 out of 5 by
Atlcoastie from
Unbelievably difficult
Extremely difficult to link online and download versions (there are two types of TurboTax). The deluxe version is misleading because of the "included" state return. You have to pay extra to SEND the state return - it does the return calculations BUT you must PAY to SEND the return...misleading! Charges also differed between $20 and $25 depending upon your progress...tried using the Turbotax representative who were nice but also had difficulties with seeing/understanding/resolving the payment issue. I would NOT recommend this product
Date published: 2022-04-07
Rated 5 out of 5 by
RHW0815 from
2021 Tax Return
Experience was good but couldn't understand why Turbo Tax recommended using the Standard Deduction. Most of our return was the same as last year
Date published: 2022-04-07
Rated 4 out of 5 by
EllJones from
Torbo tax is fine
Rachel did a good job with my taxes. She kept in the hoop of what she needed to finish my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by
Accurite from
Virginia at Turbo Tax is an expert
Virginia at Turbo Tax is an expert and i would like to use her again next year
Date published: 2022-04-07
Rated 1 out of 5 by
Roscojim1 from
Great tax program, but...
It works well, but the price increase is HUGE!! I file returns for us and our two kids. It used to cost $59 for one Fed program, and $25 for each state. Now, it costs $59 for EACH PERSON and $49 for each state. That's a 100% price increase!! Why should I pay more so some people can file for free??? I will be looking at a different program next year if this is not fixed.
All TurboTax® Offerings Reviews - Page 10685
Date published: 2022-04-07