TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome very easy Made it very simple.I would recommend them to anyone
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is terrific Professional from beginning to end. I'll be using TurboTax every year
Date published: 2022-04-07
Rated 5 out of 5 by from i enjoyed the abilty to talk with personall for the most part ease to use with answers readily available
Date published: 2022-04-07
Rated 4 out of 5 by from Theyre awesome Went well, very thorough. An awesome company that assists and does alot for you.
Date published: 2022-04-07
Rated 2 out of 5 by from Unable to eFile Second year in a row unable to eFile or upload. Now I need to request refunds. Next year? Another software probably.
Date published: 2022-04-07
Rated 1 out of 5 by from Unbelievably difficult Extremely difficult to link online and download versions (there are two types of TurboTax). The deluxe version is misleading because of the "included" state return. You have to pay extra to SEND the state return - it does the return calculations BUT you must PAY to SEND the return...misleading! Charges also differed between $20 and $25 depending upon your progress...tried using the Turbotax representative who were nice but also had difficulties with seeing/understanding/resolving the payment issue. I would NOT recommend this product
Date published: 2022-04-07
Rated 5 out of 5 by from 2021 Tax Return Experience was good but couldn't understand why Turbo Tax recommended using the Standard Deduction. Most of our return was the same as last year
Date published: 2022-04-07
Rated 4 out of 5 by from Torbo tax is fine Rachel did a good job with my taxes. She kept in the hoop of what she needed to finish my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from Virginia at Turbo Tax is an expert Virginia at Turbo Tax is an expert and i would like to use her again next year
Date published: 2022-04-07
Rated 1 out of 5 by from Great tax program, but... It works well, but the price increase is HUGE!! I file returns for us and our two kids. It used to cost $59 for one Fed program, and $25 for each state. Now, it costs $59 for EACH PERSON and $49 for each state. That's a 100% price increase!! Why should I pay more so some people can file for free??? I will be looking at a different program next year if this is not fixed.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 10685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome very easy Made it very simple.I would recommend them to anyone
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is terrific Professional from beginning to end. I'll be using TurboTax every year
Date published: 2022-04-07
Rated 5 out of 5 by from i enjoyed the abilty to talk with personall for the most part ease to use with answers readily available
Date published: 2022-04-07
Rated 4 out of 5 by from Theyre awesome Went well, very thorough. An awesome company that assists and does alot for you.
Date published: 2022-04-07
Rated 2 out of 5 by from Unable to eFile Second year in a row unable to eFile or upload. Now I need to request refunds. Next year? Another software probably.
Date published: 2022-04-07
Rated 1 out of 5 by from Unbelievably difficult Extremely difficult to link online and download versions (there are two types of TurboTax). The deluxe version is misleading because of the "included" state return. You have to pay extra to SEND the state return - it does the return calculations BUT you must PAY to SEND the return...misleading! Charges also differed between $20 and $25 depending upon your progress...tried using the Turbotax representative who were nice but also had difficulties with seeing/understanding/resolving the payment issue. I would NOT recommend this product
Date published: 2022-04-07
Rated 5 out of 5 by from 2021 Tax Return Experience was good but couldn't understand why Turbo Tax recommended using the Standard Deduction. Most of our return was the same as last year
Date published: 2022-04-07
Rated 4 out of 5 by from Torbo tax is fine Rachel did a good job with my taxes. She kept in the hoop of what she needed to finish my taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from Virginia at Turbo Tax is an expert Virginia at Turbo Tax is an expert and i would like to use her again next year
Date published: 2022-04-07
Rated 1 out of 5 by from Great tax program, but... It works well, but the price increase is HUGE!! I file returns for us and our two kids. It used to cost $59 for one Fed program, and $25 for each state. Now, it costs $59 for EACH PERSON and $49 for each state. That's a 100% price increase!! Why should I pay more so some people can file for free??? I will be looking at a different program next year if this is not fixed.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 10685