TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Changes their fee at the end of filing fees, TurboTax changes its fees. I cant change emails or phone numbers.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax its great! Filling taxes it's always stressful, TurboTax makes it feel a little less so.
Date published: 2022-02-27
Rated 5 out of 5 by from Tax preparer was excellent!!! The girl that helped me on the phone, Sam...??? was fantastic. Sorry i don't recall the name.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax rating overall is good Turbo Tax is easy to use and navigate. However it sometimes directs the user to forms not needed (in my case it form 8812 for child dependent credits. No where have I entered anything related to child dependents or care). I deleted the form from my return but when I ran another accuracy review the errors for missing data on the same form were still asking to be fixed. In the end I just ignored the error pop-up.
Date published: 2022-02-27
Rated 5 out of 5 by from So simple to use Very simple process, it walks you through the process. The system asks all the right questions to make sure you get all of your tax money back.
Date published: 2022-02-27
Rated 5 out of 5 by from Great simple easy was impressed on how efficient and easy it was to do taxes for the first time
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax seems more Complicated Seems more complicated than Previous years, but I’m confident it maxed my possible refund amount.
Date published: 2022-02-27
Rated 5 out of 5 by from Pretty Good I loved the prompts that informed me on why certain taxes were added or taken away, like what affected my total return.
Date published: 2022-02-27
Rated 5 out of 5 by from Worth the money I used turbo tax because H&R block wanted to charge me $200 for simple tax return because of earned income credits and i traded crypto. The premier package for turbo tax was an excellent value if looking for something affordable and exceptionally easy to use. It imported all my information from Robinhood and has many other login options if you use a different service to trade crypto. I would 100% this to anyone looking to do their own taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use! TurboTax makes filing my taxes so easy and quick! They do a great jo of walking you through each step.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 10682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Changes their fee at the end of filing fees, TurboTax changes its fees. I cant change emails or phone numbers.
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax its great! Filling taxes it's always stressful, TurboTax makes it feel a little less so.
Date published: 2022-02-27
Rated 5 out of 5 by from Tax preparer was excellent!!! The girl that helped me on the phone, Sam...??? was fantastic. Sorry i don't recall the name.
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax rating overall is good Turbo Tax is easy to use and navigate. However it sometimes directs the user to forms not needed (in my case it form 8812 for child dependent credits. No where have I entered anything related to child dependents or care). I deleted the form from my return but when I ran another accuracy review the errors for missing data on the same form were still asking to be fixed. In the end I just ignored the error pop-up.
Date published: 2022-02-27
Rated 5 out of 5 by from So simple to use Very simple process, it walks you through the process. The system asks all the right questions to make sure you get all of your tax money back.
Date published: 2022-02-27
Rated 5 out of 5 by from Great simple easy was impressed on how efficient and easy it was to do taxes for the first time
Date published: 2022-02-27
Rated 4 out of 5 by from Turbo Tax seems more Complicated Seems more complicated than Previous years, but I’m confident it maxed my possible refund amount.
Date published: 2022-02-27
Rated 5 out of 5 by from Pretty Good I loved the prompts that informed me on why certain taxes were added or taken away, like what affected my total return.
Date published: 2022-02-27
Rated 5 out of 5 by from Worth the money I used turbo tax because H&R block wanted to charge me $200 for simple tax return because of earned income credits and i traded crypto. The premier package for turbo tax was an excellent value if looking for something affordable and exceptionally easy to use. It imported all my information from Robinhood and has many other login options if you use a different service to trade crypto. I would 100% this to anyone looking to do their own taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy to use! TurboTax makes filing my taxes so easy and quick! They do a great jo of walking you through each step.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 10682