TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Gail 83 from
So easy
We had many different events this year compared to previous years. TurboTax walked me through them all with side help notes.
Date published: 2023-02-22
Rated 3 out of 5 by
Geeeer from
Frustrating
Reviews were long and frustrating and at times not understood.
Date published: 2023-02-22
Rated 3 out of 5 by
Next1 from
Alabama State return is cumbersome to use.
E-filed state return; was accepted; now turbo tax will not allow me to view or print because "some forms have not been finalized". If this is true why did turbo tax allow me to complete, review with no errors, and then file. Every year to file investments it requires you to upgrade or calculate on your own. Started with just regular version; then five years ago had to go to Deluxe version; and this year for some calculation it wants you to upgrade to premier version
Date published: 2023-02-22
Rated 5 out of 5 by
Walaa from
Great!!
It was easy and I was walked through step by step. I will definitely use it again, thank you!
Date published: 2023-02-22
Rated 5 out of 5 by
kevzor132 from
Fast Easy
Fast and Easy. I was able to finish my 1040 standard deductions in 20 minutes, and for free at that!
Date published: 2023-02-22
Rated 1 out of 5 by
Tyler98_ from
Will never use turbo ta again.
It wants me to ay $40 to file my taxes. Turbo Tax has never done that before. Every year, Turbo Tax gets more and more difficult and worse to use.
Date published: 2023-02-22
Rated 5 out of 5 by
Rico1956 from
Turbo Tax is awsome!
Apprecitate your expertise and patience. Shauna was wonderful.
Date published: 2023-02-22
Rated 5 out of 5 by
Ohio Speed Auto Sales from
Easy to use and customer service is great
For me, being self employed, using their software makes filing a breeze. Any help i may need the customer service is great, and they help me with anything i may need. Been using them 7 years now and have had zero issues!
Date published: 2023-02-22
Rated 2 out of 5 by
Mbook from
deluxe for what
Paid deluxe 89.00 fee because apparently, I had a 1099-g. I didn't use extra features or nothing.
Date published: 2023-02-22
Rated 5 out of 5 by
Leephus from
Turbo tax is amazing
I have never filed my own taxes ever before and these guys made it simple! The Supporr Staff is awesome they helped me get through the process and answered all of my questions quickly and were very courteous in doing so! All in all I would recommend Turbo Tax to anyone looking to file their taxes and I've never said that about any tax agency ever before !
All TurboTax® Offerings Reviews - Page 10682
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gail 83 from
So easy
We had many different events this year compared to previous years. TurboTax walked me through them all with side help notes.
Date published: 2023-02-22
Rated 3 out of 5 by
Geeeer from
Frustrating
Reviews were long and frustrating and at times not understood.
Date published: 2023-02-22
Rated 3 out of 5 by
Next1 from
Alabama State return is cumbersome to use.
E-filed state return; was accepted; now turbo tax will not allow me to view or print because "some forms have not been finalized". If this is true why did turbo tax allow me to complete, review with no errors, and then file. Every year to file investments it requires you to upgrade or calculate on your own. Started with just regular version; then five years ago had to go to Deluxe version; and this year for some calculation it wants you to upgrade to premier version
Date published: 2023-02-22
Rated 5 out of 5 by
Walaa from
Great!!
It was easy and I was walked through step by step. I will definitely use it again, thank you!
Date published: 2023-02-22
Rated 5 out of 5 by
kevzor132 from
Fast Easy
Fast and Easy. I was able to finish my 1040 standard deductions in 20 minutes, and for free at that!
Date published: 2023-02-22
Rated 1 out of 5 by
Tyler98_ from
Will never use turbo ta again.
It wants me to ay $40 to file my taxes. Turbo Tax has never done that before. Every year, Turbo Tax gets more and more difficult and worse to use.
Date published: 2023-02-22
Rated 5 out of 5 by
Rico1956 from
Turbo Tax is awsome!
Apprecitate your expertise and patience. Shauna was wonderful.
Date published: 2023-02-22
Rated 5 out of 5 by
Ohio Speed Auto Sales from
Easy to use and customer service is great
For me, being self employed, using their software makes filing a breeze. Any help i may need the customer service is great, and they help me with anything i may need. Been using them 7 years now and have had zero issues!
Date published: 2023-02-22
Rated 2 out of 5 by
Mbook from
deluxe for what
Paid deluxe 89.00 fee because apparently, I had a 1099-g. I didn't use extra features or nothing.
Date published: 2023-02-22
Rated 5 out of 5 by
Leephus from
Turbo tax is amazing
I have never filed my own taxes ever before and these guys made it simple! The Supporr Staff is awesome they helped me get through the process and answered all of my questions quickly and were very courteous in doing so! All in all I would recommend Turbo Tax to anyone looking to file their taxes and I've never said that about any tax agency ever before !
All TurboTax® Offerings Reviews - Page 10682
Date published: 2023-02-22