TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Some parts really SUCK! Very difficult trying to determine exactly where I needed to change data when doing the REVIEW. Especially data that downloaded directly from SEI Private TRust and Edward Jones.
Date published: 2021-02-27
Rated 3 out of 5 by from needs some review I was disappointed with a few of screen pages especially the " deductions and Credits " pages. a number of them came up blank. I had to maneuver by going to the backup form or worksheet. This was not the first year it happened. previous 2 years also. I thought it should be fixed!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and efficient! TurboTax is very easy to use especially now that you can upload your W2's, and it is free.
Date published: 2021-02-27
Rated 1 out of 5 by from Hidden Fees There are hidden fees for filing. I thought I was paying $40, but it really turned out to be $160. You're so far in the process that it's too aggravating of a thought of starting over, so you're manipulated into paying.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax was way easy to use! Turbo tax was simple to use and a great way to do my taxes. The only issue I had was the fees that came with the service. I don't mind paying <of course, but $230 to do it myself was a little higher than I expected. Other than that it was a stress free tax filing!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product So easy to use and had every deduction we needed. So easy to use I would highly recommend it to anyone filing their own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. It was fast and & easy to understand, and the right guidance provided.
Date published: 2021-02-27
Rated 1 out of 5 by from Overpriced and the upselling is getting annoying I bought the software at costco only to find out that version and the online version are different then when I get done with everything it cost me $90. It is a rip off and they try to rip you off even more by trying to sell you a bunch of upgrades and services you don't really need over and over and over and over again. This is probably the last year I use this.
Date published: 2021-02-27
Rated 5 out of 5 by from Rookie Feedback This was the first time I did my taxes myself. I found TurboTax very straightforward. It was helpful where i needed help and reassuring where i needed reassurance. It gave me a good sense of what parts to really worry about and what parts likely didn't apply to me. I feel pretty good about this. Let's see how it goes.
Date published: 2021-02-27
Rated 5 out of 5 by from My tax advisor from TurboTax 2020 tax return filin Miss Monroe Was awesome she took a time she was very very polite and understanding and walk me through the whole process with a smile once again thank you so much Miss Monroe of TurboTax
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Some parts really SUCK! Very difficult trying to determine exactly where I needed to change data when doing the REVIEW. Especially data that downloaded directly from SEI Private TRust and Edward Jones.
Date published: 2021-02-27
Rated 3 out of 5 by from needs some review I was disappointed with a few of screen pages especially the " deductions and Credits " pages. a number of them came up blank. I had to maneuver by going to the backup form or worksheet. This was not the first year it happened. previous 2 years also. I thought it should be fixed!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and efficient! TurboTax is very easy to use especially now that you can upload your W2's, and it is free.
Date published: 2021-02-27
Rated 1 out of 5 by from Hidden Fees There are hidden fees for filing. I thought I was paying $40, but it really turned out to be $160. You're so far in the process that it's too aggravating of a thought of starting over, so you're manipulated into paying.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax was way easy to use! Turbo tax was simple to use and a great way to do my taxes. The only issue I had was the fees that came with the service. I don't mind paying <of course, but $230 to do it myself was a little higher than I expected. Other than that it was a stress free tax filing!
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product So easy to use and had every deduction we needed. So easy to use I would highly recommend it to anyone filing their own taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is amazing. It was fast and & easy to understand, and the right guidance provided.
Date published: 2021-02-27
Rated 1 out of 5 by from Overpriced and the upselling is getting annoying I bought the software at costco only to find out that version and the online version are different then when I get done with everything it cost me $90. It is a rip off and they try to rip you off even more by trying to sell you a bunch of upgrades and services you don't really need over and over and over and over again. This is probably the last year I use this.
Date published: 2021-02-27
Rated 5 out of 5 by from Rookie Feedback This was the first time I did my taxes myself. I found TurboTax very straightforward. It was helpful where i needed help and reassuring where i needed reassurance. It gave me a good sense of what parts to really worry about and what parts likely didn't apply to me. I feel pretty good about this. Let's see how it goes.
Date published: 2021-02-27
Rated 5 out of 5 by from My tax advisor from TurboTax 2020 tax return filin Miss Monroe Was awesome she took a time she was very very polite and understanding and walk me through the whole process with a smile once again thank you so much Miss Monroe of TurboTax
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10682