TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from So easy We had many different events this year compared to previous years. TurboTax walked me through them all with side help notes.
Date published: 2023-02-22
Rated 3 out of 5 by from Frustrating Reviews were long and frustrating and at times not understood.
Date published: 2023-02-22
Rated 3 out of 5 by from Alabama State return is cumbersome to use. E-filed state return; was accepted; now turbo tax will not allow me to view or print because "some forms have not been finalized". If this is true why did turbo tax allow me to complete, review with no errors, and then file. Every year to file investments it requires you to upgrade or calculate on your own. Started with just regular version; then five years ago had to go to Deluxe version; and this year for some calculation it wants you to upgrade to premier version
Date published: 2023-02-22
Rated 5 out of 5 by from Great!! It was easy and I was walked through step by step. I will definitely use it again, thank you!
Date published: 2023-02-22
Rated 5 out of 5 by from Fast Easy Fast and Easy. I was able to finish my 1040 standard deductions in 20 minutes, and for free at that!
Date published: 2023-02-22
Rated 1 out of 5 by from Will never use turbo ta again. It wants me to ay $40 to file my taxes. Turbo Tax has never done that before. Every year, Turbo Tax gets more and more difficult and worse to use.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is awsome! Apprecitate your expertise and patience. Shauna was wonderful.
Date published: 2023-02-22
Rated 5 out of 5 by from Easy to use and customer service is great For me, being self employed, using their software makes filing a breeze. Any help i may need the customer service is great, and they help me with anything i may need. Been using them 7 years now and have had zero issues!
Date published: 2023-02-22
Rated 2 out of 5 by from deluxe for what Paid deluxe 89.00 fee because apparently, I had a 1099-g. I didn't use extra features or nothing.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo tax is amazing I have never filed my own taxes ever before and these guys made it simple! The Supporr Staff is awesome they helped me get through the process and answered all of my questions quickly and were very courteous in doing so! All in all I would recommend Turbo Tax to anyone looking to file their taxes and I've never said that about any tax agency ever before !
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy We had many different events this year compared to previous years. TurboTax walked me through them all with side help notes.
Date published: 2023-02-22
Rated 3 out of 5 by from Frustrating Reviews were long and frustrating and at times not understood.
Date published: 2023-02-22
Rated 3 out of 5 by from Alabama State return is cumbersome to use. E-filed state return; was accepted; now turbo tax will not allow me to view or print because "some forms have not been finalized". If this is true why did turbo tax allow me to complete, review with no errors, and then file. Every year to file investments it requires you to upgrade or calculate on your own. Started with just regular version; then five years ago had to go to Deluxe version; and this year for some calculation it wants you to upgrade to premier version
Date published: 2023-02-22
Rated 5 out of 5 by from Great!! It was easy and I was walked through step by step. I will definitely use it again, thank you!
Date published: 2023-02-22
Rated 5 out of 5 by from Fast Easy Fast and Easy. I was able to finish my 1040 standard deductions in 20 minutes, and for free at that!
Date published: 2023-02-22
Rated 1 out of 5 by from Will never use turbo ta again. It wants me to ay $40 to file my taxes. Turbo Tax has never done that before. Every year, Turbo Tax gets more and more difficult and worse to use.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo Tax is awsome! Apprecitate your expertise and patience. Shauna was wonderful.
Date published: 2023-02-22
Rated 5 out of 5 by from Easy to use and customer service is great For me, being self employed, using their software makes filing a breeze. Any help i may need the customer service is great, and they help me with anything i may need. Been using them 7 years now and have had zero issues!
Date published: 2023-02-22
Rated 2 out of 5 by from deluxe for what Paid deluxe 89.00 fee because apparently, I had a 1099-g. I didn't use extra features or nothing.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo tax is amazing I have never filed my own taxes ever before and these guys made it simple! The Supporr Staff is awesome they helped me get through the process and answered all of my questions quickly and were very courteous in doing so! All in all I would recommend Turbo Tax to anyone looking to file their taxes and I've never said that about any tax agency ever before !
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 10682