TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Mosciano from
Turbo Tax is good but not great
I completed all details for all of my 8 K-1 (1065) forms but all of the same info such as Name, address, tax IDs, zip codes did not get transferred on to the final form. I learned this after my review and had to rewrite everything again.
Date published: 2022-03-20
Rated 4 out of 5 by
Jmann1 from
long time user
I have been using turbo tax for about 20 years and I have been able to consistently complete my taxes even as I have gone through changes in careers and filing status.
Date published: 2022-03-20
Rated 3 out of 5 by
inButte from
Turbotax 2021
I've been using Turbotax for over 20 years and each year it seems to get worse. Yes it does the basic job but it's not as fast/efficient as in the past for me. It didn't pull as much info from last years taxes so I had to manually enter that data AND every time it updated I had to go find the software key (every time). There is no email contact only a phone number is provided on the website. I will be looking for something else next year since I have to re-enter my data, it makes more sense to find something better more cost effective.
Date published: 2022-03-20
Rated 4 out of 5 by
dajazzee from
Been using product for years and love it. BUT.....
The product works well and I never really have a problem. However, there is one area that could be improved. I own a co-op in NYC, and your questions regarding mortgage interest deductions are not designed for co-ops. My co-op management company is listed as the lender on the 1098 and I am listed as the borrower. But I do not have a mortgage on my apt. It is listed this way on the 1098 cause the co-op management company has a mortgage on the entire property, and my deduction is for the portion of my maintenance that goes to paying off their mortgage.
Date published: 2022-03-20
Rated 5 out of 5 by
Kao_26 from
TurboTax is fast and convenience
It's online and I can do it at home. It's fast and convenient.
Date published: 2022-03-20
Rated 5 out of 5 by
Conkei from
It was awesome
I have all ways had someone else to do my taxes, was nervous but good experience.
Date published: 2022-03-20
Rated 4 out of 5 by
PL986 from
The Product is Devolving
I have been using Turbo Tax for decades now. Therre was a great improvement from the early days, but the tax process is so much more complicated, TurboTax sometimes turns me in circles. I end up with errors on forms I never opened or thought I opened. Very frustrating
Date published: 2022-03-20
Rated 4 out of 5 by
BubbTb from
Turbo Tax Is Good
I had a good experience with turbo tax. I have been using them for years.
Date published: 2022-03-20
Rated 5 out of 5 by
3pees from
Turbo Tax is friendly
I have used turbo tax for years. It is always easy to use and if you have questions live help is awesome.
Date published: 2022-03-20
Rated 5 out of 5 by
Ridiculous to create from
Turbo is simple
I know I can get my taxes done pretty easily. I count on Turbo, and I like that they keep my past returns available.
All TurboTax® Offerings Reviews - Page 10673
Date published: 2022-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Mosciano from
Turbo Tax is good but not great
I completed all details for all of my 8 K-1 (1065) forms but all of the same info such as Name, address, tax IDs, zip codes did not get transferred on to the final form. I learned this after my review and had to rewrite everything again.
Date published: 2022-03-20
Rated 4 out of 5 by
Jmann1 from
long time user
I have been using turbo tax for about 20 years and I have been able to consistently complete my taxes even as I have gone through changes in careers and filing status.
Date published: 2022-03-20
Rated 3 out of 5 by
inButte from
Turbotax 2021
I've been using Turbotax for over 20 years and each year it seems to get worse. Yes it does the basic job but it's not as fast/efficient as in the past for me. It didn't pull as much info from last years taxes so I had to manually enter that data AND every time it updated I had to go find the software key (every time). There is no email contact only a phone number is provided on the website. I will be looking for something else next year since I have to re-enter my data, it makes more sense to find something better more cost effective.
Date published: 2022-03-20
Rated 4 out of 5 by
dajazzee from
Been using product for years and love it. BUT.....
The product works well and I never really have a problem. However, there is one area that could be improved. I own a co-op in NYC, and your questions regarding mortgage interest deductions are not designed for co-ops. My co-op management company is listed as the lender on the 1098 and I am listed as the borrower. But I do not have a mortgage on my apt. It is listed this way on the 1098 cause the co-op management company has a mortgage on the entire property, and my deduction is for the portion of my maintenance that goes to paying off their mortgage.
Date published: 2022-03-20
Rated 5 out of 5 by
Kao_26 from
TurboTax is fast and convenience
It's online and I can do it at home. It's fast and convenient.
Date published: 2022-03-20
Rated 5 out of 5 by
Conkei from
It was awesome
I have all ways had someone else to do my taxes, was nervous but good experience.
Date published: 2022-03-20
Rated 4 out of 5 by
PL986 from
The Product is Devolving
I have been using Turbo Tax for decades now. Therre was a great improvement from the early days, but the tax process is so much more complicated, TurboTax sometimes turns me in circles. I end up with errors on forms I never opened or thought I opened. Very frustrating
Date published: 2022-03-20
Rated 4 out of 5 by
BubbTb from
Turbo Tax Is Good
I had a good experience with turbo tax. I have been using them for years.
Date published: 2022-03-20
Rated 5 out of 5 by
3pees from
Turbo Tax is friendly
I have used turbo tax for years. It is always easy to use and if you have questions live help is awesome.
Date published: 2022-03-20
Rated 5 out of 5 by
Ridiculous to create from
Turbo is simple
I know I can get my taxes done pretty easily. I count on Turbo, and I like that they keep my past returns available.
All TurboTax® Offerings Reviews - Page 10673
Date published: 2022-03-20