TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is good but not great I completed all details for all of my 8 K-1 (1065) forms but all of the same info such as Name, address, tax IDs, zip codes did not get transferred on to the final form. I learned this after my review and had to rewrite everything again.
Date published: 2022-03-20
Rated 4 out of 5 by from long time user I have been using turbo tax for about 20 years and I have been able to consistently complete my taxes even as I have gone through changes in careers and filing status.
Date published: 2022-03-20
Rated 3 out of 5 by from Turbotax 2021 I've been using Turbotax for over 20 years and each year it seems to get worse. Yes it does the basic job but it's not as fast/efficient as in the past for me. It didn't pull as much info from last years taxes so I had to manually enter that data AND every time it updated I had to go find the software key (every time). There is no email contact only a phone number is provided on the website. I will be looking for something else next year since I have to re-enter my data, it makes more sense to find something better more cost effective.
Date published: 2022-03-20
Rated 4 out of 5 by from Been using product for years and love it. BUT..... The product works well and I never really have a problem. However, there is one area that could be improved. I own a co-op in NYC, and your questions regarding mortgage interest deductions are not designed for co-ops. My co-op management company is listed as the lender on the 1098 and I am listed as the borrower. But I do not have a mortgage on my apt. It is listed this way on the 1098 cause the co-op management company has a mortgage on the entire property, and my deduction is for the portion of my maintenance that goes to paying off their mortgage.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is fast and convenience It's online and I can do it at home. It's fast and convenient.
Date published: 2022-03-20
Rated 5 out of 5 by from It was awesome I have all ways had someone else to do my taxes, was nervous but good experience.
Date published: 2022-03-20
Rated 4 out of 5 by from The Product is Devolving I have been using Turbo Tax for decades now. Therre was a great improvement from the early days, but the tax process is so much more complicated, TurboTax sometimes turns me in circles. I end up with errors on forms I never opened or thought I opened. Very frustrating
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax Is Good I had a good experience with turbo tax. I have been using them for years.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is friendly I have used turbo tax for years. It is always easy to use and if you have questions live help is awesome.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo is simple I know I can get my taxes done pretty easily. I count on Turbo, and I like that they keep my past returns available.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 10673
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is good but not great I completed all details for all of my 8 K-1 (1065) forms but all of the same info such as Name, address, tax IDs, zip codes did not get transferred on to the final form. I learned this after my review and had to rewrite everything again.
Date published: 2022-03-20
Rated 4 out of 5 by from long time user I have been using turbo tax for about 20 years and I have been able to consistently complete my taxes even as I have gone through changes in careers and filing status.
Date published: 2022-03-20
Rated 3 out of 5 by from Turbotax 2021 I've been using Turbotax for over 20 years and each year it seems to get worse. Yes it does the basic job but it's not as fast/efficient as in the past for me. It didn't pull as much info from last years taxes so I had to manually enter that data AND every time it updated I had to go find the software key (every time). There is no email contact only a phone number is provided on the website. I will be looking for something else next year since I have to re-enter my data, it makes more sense to find something better more cost effective.
Date published: 2022-03-20
Rated 4 out of 5 by from Been using product for years and love it. BUT..... The product works well and I never really have a problem. However, there is one area that could be improved. I own a co-op in NYC, and your questions regarding mortgage interest deductions are not designed for co-ops. My co-op management company is listed as the lender on the 1098 and I am listed as the borrower. But I do not have a mortgage on my apt. It is listed this way on the 1098 cause the co-op management company has a mortgage on the entire property, and my deduction is for the portion of my maintenance that goes to paying off their mortgage.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is fast and convenience It's online and I can do it at home. It's fast and convenient.
Date published: 2022-03-20
Rated 5 out of 5 by from It was awesome I have all ways had someone else to do my taxes, was nervous but good experience.
Date published: 2022-03-20
Rated 4 out of 5 by from The Product is Devolving I have been using Turbo Tax for decades now. Therre was a great improvement from the early days, but the tax process is so much more complicated, TurboTax sometimes turns me in circles. I end up with errors on forms I never opened or thought I opened. Very frustrating
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo Tax Is Good I had a good experience with turbo tax. I have been using them for years.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is friendly I have used turbo tax for years. It is always easy to use and if you have questions live help is awesome.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo is simple I know I can get my taxes done pretty easily. I count on Turbo, and I like that they keep my past returns available.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 10673