TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from filing status change why did you automatically assume i was filing self employed and never gave me an option to change until the end when you said i had to clear and start over if i wanted to file for free!!
Date published: 2022-02-26
Rated 5 out of 5 by from Hurray TurboTax TurboTax is easy to navigate. You are updated along the way in reference to your refund. If you need a question answered just do a simple search in the app. Answers are normally spot on.
Date published: 2022-02-26
Rated 5 out of 5 by from easy to use it was pretty easy definitely recommend using this
Date published: 2022-02-26
Rated 4 out of 5 by from Rickeisha saves the day! Upon filing my taxes I encountered a plethora of issues. I found this odd considering I have the simplest filing status and no deductions. However; thanks to Rickeisha, I was able to file appropriately and maximize my refund. She really pulled through when I was about to cut my losses and file with H&R Block. GO RICKEISHA!
Date published: 2022-02-26
Rated 1 out of 5 by from Bad debugging this year A software tester Turbo Tax customer enters A tax return. He enters 0 tax return. He enters a tax un-turn. He enters 99999999999999 tax returns. Turbo Tax won't let him enter a 0 on a line in a tax return because it expects a null value and doesn't realize that 0 is the same as a null value in this context because the programmer is new and shouldn't be working at Turbo Tax.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy Smooth, easy, helpful tips. Quick. Encouraging. Turbo.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and easy Very simple to use self explainable and the IRS tips are spot on
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax is simple and easy to use!! I really enjoyed doing my taxes on TurboTax!! Everything was so easy to do, I truly thought that I would be lost and confused about it. But TurboTax laid everything out so clearly there was no way to get confused. THANK YOU SO MUCH TURBOTAX
Date published: 2022-02-26
Rated 5 out of 5 by from Gabriella and Janice --AWESOME!!!! First time with Turbo Tax, it was complicated this year because I moved here from MA to OR. These girls were fabulous at their jobs, and so helpful every step of the way.!!!! I look forward to no more text today for "rejection of file". You girls Rock!!! Thank you !!!
Date published: 2022-02-26
Rated 5 out of 5 by from EASY TO USE First time filling and it was a breeze. they had all the critical information ,
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 10658
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from filing status change why did you automatically assume i was filing self employed and never gave me an option to change until the end when you said i had to clear and start over if i wanted to file for free!!
Date published: 2022-02-26
Rated 5 out of 5 by from Hurray TurboTax TurboTax is easy to navigate. You are updated along the way in reference to your refund. If you need a question answered just do a simple search in the app. Answers are normally spot on.
Date published: 2022-02-26
Rated 5 out of 5 by from easy to use it was pretty easy definitely recommend using this
Date published: 2022-02-26
Rated 4 out of 5 by from Rickeisha saves the day! Upon filing my taxes I encountered a plethora of issues. I found this odd considering I have the simplest filing status and no deductions. However; thanks to Rickeisha, I was able to file appropriately and maximize my refund. She really pulled through when I was about to cut my losses and file with H&R Block. GO RICKEISHA!
Date published: 2022-02-26
Rated 1 out of 5 by from Bad debugging this year A software tester Turbo Tax customer enters A tax return. He enters 0 tax return. He enters a tax un-turn. He enters 99999999999999 tax returns. Turbo Tax won't let him enter a 0 on a line in a tax return because it expects a null value and doesn't realize that 0 is the same as a null value in this context because the programmer is new and shouldn't be working at Turbo Tax.
Date published: 2022-02-26
Rated 5 out of 5 by from Easy Smooth, easy, helpful tips. Quick. Encouraging. Turbo.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick and easy Very simple to use self explainable and the IRS tips are spot on
Date published: 2022-02-26
Rated 4 out of 5 by from TurboTax is simple and easy to use!! I really enjoyed doing my taxes on TurboTax!! Everything was so easy to do, I truly thought that I would be lost and confused about it. But TurboTax laid everything out so clearly there was no way to get confused. THANK YOU SO MUCH TURBOTAX
Date published: 2022-02-26
Rated 5 out of 5 by from Gabriella and Janice --AWESOME!!!! First time with Turbo Tax, it was complicated this year because I moved here from MA to OR. These girls were fabulous at their jobs, and so helpful every step of the way.!!!! I look forward to no more text today for "rejection of file". You girls Rock!!! Thank you !!!
Date published: 2022-02-26
Rated 5 out of 5 by from EASY TO USE First time filling and it was a breeze. they had all the critical information ,
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 10658