TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from awsome i found filing this year to be simple and helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is great So easy it only takes a few minutes. I will never use any other service
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent service I have used turbotax for years now and have always found the service very quick,easy and effective. The best way to do taxes, as far as I'm concerned!
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is easy !!! As usual, it was an easy experience... this year, i made use of the EXPERT on CHAT, and found him professional, knowledgable, PATIENT... over-all, extremely helpful.
Date published: 2021-02-27
Rated 2 out of 5 by from Not much guidance for trusts I am filing a trust return. There is very little guidance in the step by step pages. One example is the Tier One and Tier Two distribution page. The terms are not defined and the amount to enter is not explained. I had to go to IRS instructions to figure it out and if I'm going to do that, what is the point of paying over $100 for this product?
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Peasy I had a question and a concern and I did a live chat and it was all answered and taken care of.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! I appreciated all the explanations for any possible questions.
Date published: 2021-02-27
Rated 1 out of 5 by from Non Exitent Help Rather than build an effective help system into the product Intuit relies on a community of volunteers to provide uneven or sometimes down right incorrect information.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome This was our first time to use Turbo Tax it was easy to use. no we didn't engaged with one of your turbo tax live experts.i got a email saying I would save $30 if I filed by the 28 of Feb.but I didn't see were I got it on the paper work
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Use Very easy to use. Just keep your tax information handy and it walks you step through step.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10658
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awsome i found filing this year to be simple and helpful.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is great So easy it only takes a few minutes. I will never use any other service
Date published: 2021-02-27
Rated 5 out of 5 by from Excellent service I have used turbotax for years now and have always found the service very quick,easy and effective. The best way to do taxes, as far as I'm concerned!
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is easy !!! As usual, it was an easy experience... this year, i made use of the EXPERT on CHAT, and found him professional, knowledgable, PATIENT... over-all, extremely helpful.
Date published: 2021-02-27
Rated 2 out of 5 by from Not much guidance for trusts I am filing a trust return. There is very little guidance in the step by step pages. One example is the Tier One and Tier Two distribution page. The terms are not defined and the amount to enter is not explained. I had to go to IRS instructions to figure it out and if I'm going to do that, what is the point of paying over $100 for this product?
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Peasy I had a question and a concern and I did a live chat and it was all answered and taken care of.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! I appreciated all the explanations for any possible questions.
Date published: 2021-02-27
Rated 1 out of 5 by from Non Exitent Help Rather than build an effective help system into the product Intuit relies on a community of volunteers to provide uneven or sometimes down right incorrect information.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome This was our first time to use Turbo Tax it was easy to use. no we didn't engaged with one of your turbo tax live experts.i got a email saying I would save $30 if I filed by the 28 of Feb.but I didn't see were I got it on the paper work
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Use Very easy to use. Just keep your tax information handy and it walks you step through step.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10658