TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Was the hardest year I had My tax return experience was fast and easy until I got to State Taxes; if someone does not apply for the tax credit for Innovative Cars and they answer no, you should not have to jump through hoops to enter all the information and be told at the very end that it sill needs review when the purchase date of a vehicle was before the current tax year. Please try to find a way to simplify that for next year so other people aren't having the same issue. Thanks.
Date published: 2021-02-27
Rated 5 out of 5 by from I Love TurboTax Today was my FIRST time filing taxes and turbo tax made it extremely easy and the process so smooth. Thank you Turbo tax and my pops sitting next to me lol!!
Date published: 2021-02-27
Rated 1 out of 5 by from Live Expert not well informed I chose to try the 'live' expert option this year. When I had questions/issues with the software, the 'expert' was as lost as I was. She finally, just said go ahead and ignore the issue. Because I had already selected 'live' option I had to pay for it when I filed. I will not use the live expert option in the future.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax saved money and time! My family and I has been using TurboTax to file our taxes for the past 3 years, and we absolute love it! The prices are fair. This is super convenient and easy to use.
Date published: 2021-02-27
Rated 2 out of 5 by from Not as smooth this year While the transfer and set up was clean and easy to use, there were lots of glitches this year. Many errors with download, it added a W2 form at the end and the savings weren't as robust in the past. I've been using TurboTax for years and this year it didn't meet the high caliber of past years
Date published: 2021-02-27
Rated 5 out of 5 by from 5-stars having never done my taxes before turbo tax made it very easy and i assume made to where i got the max amount out of my return
Date published: 2021-02-27
Rated 5 out of 5 by from awesome The system was extremely easy to use for which I am thankful
Date published: 2021-02-27
Rated 5 out of 5 by from Thank You for assisting in this difficult time. This is experience has been more calming than I remembered. Followed the steps and if felt confused I LOVE the answer area so you do not have to toggle... Graet, again I appreciate you.....
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Turbotax is easy and intuitive. It is a pleasure to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax now works smoothly, greatly improved Is significantly better equipped to answer questions, provide timely information, compared to when I started using it. I came close to giving up. I'm happy I stuck it out.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10655
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Was the hardest year I had My tax return experience was fast and easy until I got to State Taxes; if someone does not apply for the tax credit for Innovative Cars and they answer no, you should not have to jump through hoops to enter all the information and be told at the very end that it sill needs review when the purchase date of a vehicle was before the current tax year. Please try to find a way to simplify that for next year so other people aren't having the same issue. Thanks.
Date published: 2021-02-27
Rated 5 out of 5 by from I Love TurboTax Today was my FIRST time filing taxes and turbo tax made it extremely easy and the process so smooth. Thank you Turbo tax and my pops sitting next to me lol!!
Date published: 2021-02-27
Rated 1 out of 5 by from Live Expert not well informed I chose to try the 'live' expert option this year. When I had questions/issues with the software, the 'expert' was as lost as I was. She finally, just said go ahead and ignore the issue. Because I had already selected 'live' option I had to pay for it when I filed. I will not use the live expert option in the future.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax saved money and time! My family and I has been using TurboTax to file our taxes for the past 3 years, and we absolute love it! The prices are fair. This is super convenient and easy to use.
Date published: 2021-02-27
Rated 2 out of 5 by from Not as smooth this year While the transfer and set up was clean and easy to use, there were lots of glitches this year. Many errors with download, it added a W2 form at the end and the savings weren't as robust in the past. I've been using TurboTax for years and this year it didn't meet the high caliber of past years
Date published: 2021-02-27
Rated 5 out of 5 by from 5-stars having never done my taxes before turbo tax made it very easy and i assume made to where i got the max amount out of my return
Date published: 2021-02-27
Rated 5 out of 5 by from awesome The system was extremely easy to use for which I am thankful
Date published: 2021-02-27
Rated 5 out of 5 by from Thank You for assisting in this difficult time. This is experience has been more calming than I remembered. Followed the steps and if felt confused I LOVE the answer area so you do not have to toggle... Graet, again I appreciate you.....
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Turbotax is easy and intuitive. It is a pleasure to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax now works smoothly, greatly improved Is significantly better equipped to answer questions, provide timely information, compared to when I started using it. I came close to giving up. I'm happy I stuck it out.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10655