TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Too much ambiguity with the pricing. It really needs to be straightened out with letting the customer know how much each product is and not trying to be sneaky.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Product Easy to use, informative, and comprehensive. Way to go.
Date published: 2021-02-20
Rated 2 out of 5 by from Your ok it was said that the fee. To upgrade was a one time fee. Why do you get charged twice for one upgrade? They asked to charge me $40. So how does the end price end up being $120. Ridiculous
Date published: 2021-02-20
Rated 2 out of 5 by from Not as user friendly as in previous years Seems like there were updates that did not have options I needed. It kept taking me back to my retirement entry - but there was no option at the drop down menu for retirement when doing Federal taxes. My State taxes were rejected due to a error on their end. My daughter also had trouble with her State taxes, it kept bringing up income from previous years and we had trouble deleting them.
Date published: 2021-02-20
Rated 5 out of 5 by from Great product Easy to use especially for non-complex tax returns
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome service made easy! Turbo Tax makes it so easy to get your refund filed and transmitted with little no effort! It is made easy for people like me that don't have a mind for numbers. It is easy to go back and forth if you forget or want to add something with out worry you cant get back to where you ended to start again. Awesome service made easy!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Does It Again!!!! I have used Turbo Tax for years and have always had good results with my taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peasy!! I hate doing my own taxes. I can but it is a laborious process and takes most of a day or more. With Turbo Tax, I was able to get everything done in under an hour.
Date published: 2021-02-20
Rated 5 out of 5 by from It makes doing your own taxes a breeze! Just fill in the boxes, click the buttons and you're done for another year. What could be easier?
Date published: 2021-02-20
Rated 5 out of 5 by from AMAZING! Turbotax works great online. It was a little confusing in some parts of it, BUT...My overall experience was great! It was fast and for the most part easy to do. It filled out all the information for me automatically.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10654
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Too much ambiguity with the pricing. It really needs to be straightened out with letting the customer know how much each product is and not trying to be sneaky.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Product Easy to use, informative, and comprehensive. Way to go.
Date published: 2021-02-20
Rated 2 out of 5 by from Your ok it was said that the fee. To upgrade was a one time fee. Why do you get charged twice for one upgrade? They asked to charge me $40. So how does the end price end up being $120. Ridiculous
Date published: 2021-02-20
Rated 2 out of 5 by from Not as user friendly as in previous years Seems like there were updates that did not have options I needed. It kept taking me back to my retirement entry - but there was no option at the drop down menu for retirement when doing Federal taxes. My State taxes were rejected due to a error on their end. My daughter also had trouble with her State taxes, it kept bringing up income from previous years and we had trouble deleting them.
Date published: 2021-02-20
Rated 5 out of 5 by from Great product Easy to use especially for non-complex tax returns
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome service made easy! Turbo Tax makes it so easy to get your refund filed and transmitted with little no effort! It is made easy for people like me that don't have a mind for numbers. It is easy to go back and forth if you forget or want to add something with out worry you cant get back to where you ended to start again. Awesome service made easy!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax Does It Again!!!! I have used Turbo Tax for years and have always had good results with my taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peasy!! I hate doing my own taxes. I can but it is a laborious process and takes most of a day or more. With Turbo Tax, I was able to get everything done in under an hour.
Date published: 2021-02-20
Rated 5 out of 5 by from It makes doing your own taxes a breeze! Just fill in the boxes, click the buttons and you're done for another year. What could be easier?
Date published: 2021-02-20
Rated 5 out of 5 by from AMAZING! Turbotax works great online. It was a little confusing in some parts of it, BUT...My overall experience was great! It was fast and for the most part easy to do. It filled out all the information for me automatically.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10654