TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Helpful Easy to get through. Helpful all the way. Have used 5 years
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax makes filing so easy Goldie was very nice, knowledgeable and articulate. Pleasure to work with her.
Date published: 2022-02-28
Rated 3 out of 5 by from Used to be the gold standard..... I'm still elated with the process, but not this new version. Used you for years. fit well with my banking background: great bookkeeping. This year it's a dummy-downed version, with lock outs. Too many repeat questions with incomplete explanations of details. I made a mistake typing, caught it---knew to go back in and change it on the federal form, but it wouldn't let me go back on the state form until I paid. Then, the forms were updated to the shortened version, and I couldnt see if it was changed on State or not. Tax bill bigger than I thought. Seemed okay, but will find out when state gets it.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME The simple intuitive step by step process is amazing. Thanks a million.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and loved it ! It was easy, fun and not intimidating for one second ! Anybody can do their taxes
Date published: 2022-02-28
Rated 5 out of 5 by from Always works great! Easy step by step entries that help you to file the most accurate taxes you can!
Date published: 2022-02-28
Rated 5 out of 5 by from Couldn't do it without Turbo Tax Because I do simple tax, turbo tax is just what I need to complete the task myself.
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax is getting worst each year I've used turbotax for filing for over 10 years and this year may be my last year using this service. The constant suggestion of upgrading the service is annoying and causes frustration
Date published: 2022-02-28
Rated 5 out of 5 by from Good job TurboTax Good service, easy to use and helpful. 10/10 would recommend
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesom and easy Filing taxes is actually fun with turbo tax because it is so easy to do them.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 10652
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful Easy to get through. Helpful all the way. Have used 5 years
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax makes filing so easy Goldie was very nice, knowledgeable and articulate. Pleasure to work with her.
Date published: 2022-02-28
Rated 3 out of 5 by from Used to be the gold standard..... I'm still elated with the process, but not this new version. Used you for years. fit well with my banking background: great bookkeeping. This year it's a dummy-downed version, with lock outs. Too many repeat questions with incomplete explanations of details. I made a mistake typing, caught it---knew to go back in and change it on the federal form, but it wouldn't let me go back on the state form until I paid. Then, the forms were updated to the shortened version, and I couldnt see if it was changed on State or not. Tax bill bigger than I thought. Seemed okay, but will find out when state gets it.
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME The simple intuitive step by step process is amazing. Thanks a million.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and loved it ! It was easy, fun and not intimidating for one second ! Anybody can do their taxes
Date published: 2022-02-28
Rated 5 out of 5 by from Always works great! Easy step by step entries that help you to file the most accurate taxes you can!
Date published: 2022-02-28
Rated 5 out of 5 by from Couldn't do it without Turbo Tax Because I do simple tax, turbo tax is just what I need to complete the task myself.
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax is getting worst each year I've used turbotax for filing for over 10 years and this year may be my last year using this service. The constant suggestion of upgrading the service is annoying and causes frustration
Date published: 2022-02-28
Rated 5 out of 5 by from Good job TurboTax Good service, easy to use and helpful. 10/10 would recommend
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesom and easy Filing taxes is actually fun with turbo tax because it is so easy to do them.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 10652