TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thorough..easy to use! Asks questions that leads you through your returns. Couldn't be easier!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Quick and Simple I use Turbo every single year! I love how easy everything is! Also they double check to ensure everything is correct!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax assist helped me trememdously I found it easily done, then Turbo Tax didn't have my forms ready. So, today went back in to finish. The form was there but kept getting an error to fix. Finally, after 4 frustrating hours, I talked to Dawn. We were on the phone so long, I felt badly that she couldn't help other people. But, she did it! Fixed it and waited until it was all ok and ready to submit. She was knowledgeable, patient, and professional. All's well that ends well!
Date published: 2021-02-27
Rated 5 out of 5 by from Very helpful! Turbo Tax makes it so easy! I will recommend to friends.
Date published: 2021-02-27
Rated 5 out of 5 by from EASY VERY easy to use I will use it every year from now on.....
Date published: 2021-02-27
Rated 5 out of 5 by from I feel comfortable using TurboTax I feel every year, Turbo Tax has more information needed when using the program for my taxes making me feel more confident using the software program
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! It is super easy and there is always available help!
Date published: 2021-02-27
Rated 5 out of 5 by from excellent service I spoke and received assistance from John. He was WONDERFUL
Date published: 2021-02-27
Rated 5 out of 5 by from I love turbo tax Turbo Tax is easy fast and cheap!! I have used Turbo Tax for 7 years now, and I will use Turbo Tax forever!!!
Date published: 2021-02-27
Rated 1 out of 5 by from Tricks you into paying extra for the Deluxe. Through the whole process I was able to use the free version until the very end where it instructed me I couldn't file without paying for the "Deluxe" for both state and federal. They charged an additional $40 on top of the $80 when it was time to complete the process at the end for a total of $120. If I had known that I would have just used a different service.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10645
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thorough..easy to use! Asks questions that leads you through your returns. Couldn't be easier!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Quick and Simple I use Turbo every single year! I love how easy everything is! Also they double check to ensure everything is correct!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax assist helped me trememdously I found it easily done, then Turbo Tax didn't have my forms ready. So, today went back in to finish. The form was there but kept getting an error to fix. Finally, after 4 frustrating hours, I talked to Dawn. We were on the phone so long, I felt badly that she couldn't help other people. But, she did it! Fixed it and waited until it was all ok and ready to submit. She was knowledgeable, patient, and professional. All's well that ends well!
Date published: 2021-02-27
Rated 5 out of 5 by from Very helpful! Turbo Tax makes it so easy! I will recommend to friends.
Date published: 2021-02-27
Rated 5 out of 5 by from EASY VERY easy to use I will use it every year from now on.....
Date published: 2021-02-27
Rated 5 out of 5 by from I feel comfortable using TurboTax I feel every year, Turbo Tax has more information needed when using the program for my taxes making me feel more confident using the software program
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome! It is super easy and there is always available help!
Date published: 2021-02-27
Rated 5 out of 5 by from excellent service I spoke and received assistance from John. He was WONDERFUL
Date published: 2021-02-27
Rated 5 out of 5 by from I love turbo tax Turbo Tax is easy fast and cheap!! I have used Turbo Tax for 7 years now, and I will use Turbo Tax forever!!!
Date published: 2021-02-27
Rated 1 out of 5 by from Tricks you into paying extra for the Deluxe. Through the whole process I was able to use the free version until the very end where it instructed me I couldn't file without paying for the "Deluxe" for both state and federal. They charged an additional $40 on top of the $80 when it was time to complete the process at the end for a total of $120. If I had known that I would have just used a different service.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10645