TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Glitches in software cost me a lot of time First glitch in software took me a long phone chat and a long online chat to fix, turbotax saved one of my 1099s twice and didn't show it to me on the return. Mystery glitch. Second glitch they tell me led to my California return being rejected and I had to resubmit; hope it goes through this time, still in process. I paid over $300 for this? Doesn't seem fair.
Date published: 2021-02-19
Rated 5 out of 5 by from Simple easy to follow steps Get in Get out wait for the money to show up in my account. Gentle man on my call was friendly courteous and made me feel my question was important
Date published: 2021-02-19
Rated 5 out of 5 by from So easy First time to do this and it was so easy! Will definitely use again.
Date published: 2021-02-19
Rated 5 out of 5 by from Not bad I had not is as much as previous years. Plus took me four specialist to resolve the issue. Jeffry was the last specialist, great job
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome This was very easy as always and if you have questions they are always a click away.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Good, but the Tax Expert is Better TurboTax had a problem with the 1099-NEC form this year and after finally being corrected, the Tax Expert had to intervene in order to correct one simple area ("0" is not larger than a negative number. Only a blank is.
Date published: 2021-02-19
Rated 5 out of 5 by from over 10 years and counting! I have been a long term user of trubotax. It is simple and formatted so both a novice or a professional can use it. I prepare all my family taxes, with deluxe version I can do 5 returns. So it is also cost effective.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is great! Extremely easy to use. First time using turbo tax. It walks you step by step, and the expert looking over to make sure you get your max refund is awesome.
Date published: 2021-02-19
Rated 3 out of 5 by from It’s ok Bit confusing, I owed New York State tax, I haven’t lived there for a year and half. Needs to fix
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is Great Turbo tax live representatives are very helpful and knowledgeable. Turbo tax is easy to use and at anytime someone is available to help if needed.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10645
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Glitches in software cost me a lot of time First glitch in software took me a long phone chat and a long online chat to fix, turbotax saved one of my 1099s twice and didn't show it to me on the return. Mystery glitch. Second glitch they tell me led to my California return being rejected and I had to resubmit; hope it goes through this time, still in process. I paid over $300 for this? Doesn't seem fair.
Date published: 2021-02-19
Rated 5 out of 5 by from Simple easy to follow steps Get in Get out wait for the money to show up in my account. Gentle man on my call was friendly courteous and made me feel my question was important
Date published: 2021-02-19
Rated 5 out of 5 by from So easy First time to do this and it was so easy! Will definitely use again.
Date published: 2021-02-19
Rated 5 out of 5 by from Not bad I had not is as much as previous years. Plus took me four specialist to resolve the issue. Jeffry was the last specialist, great job
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome This was very easy as always and if you have questions they are always a click away.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is Good, but the Tax Expert is Better TurboTax had a problem with the 1099-NEC form this year and after finally being corrected, the Tax Expert had to intervene in order to correct one simple area ("0" is not larger than a negative number. Only a blank is.
Date published: 2021-02-19
Rated 5 out of 5 by from over 10 years and counting! I have been a long term user of trubotax. It is simple and formatted so both a novice or a professional can use it. I prepare all my family taxes, with deluxe version I can do 5 returns. So it is also cost effective.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is great! Extremely easy to use. First time using turbo tax. It walks you step by step, and the expert looking over to make sure you get your max refund is awesome.
Date published: 2021-02-19
Rated 3 out of 5 by from It’s ok Bit confusing, I owed New York State tax, I haven’t lived there for a year and half. Needs to fix
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is Great Turbo tax live representatives are very helpful and knowledgeable. Turbo tax is easy to use and at anytime someone is available to help if needed.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10645