TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Rated 3 out of 5 by
DragonLadyNY from
Some software errors this year forced a refile
Some of the data brought forward from last year was applied incorrectly to this year's forms. An internal software error cause a reject for a state return. Resubmitting was easy, but didn't show any confirmation that the issue was fixed. I'm half expecting to get the return rejected again.
Date published: 2021-02-19
Rated 5 out of 5 by
userofturbotax1 from
Easy
Took no time at all. Literally took a picture and it basically did everything for me.
Date published: 2021-02-19
Rated 4 out of 5 by
Elizabeth11375 from
Turbo Tax Rushed this Years Version
I'm a long time user and generally like the software but this year's version (2020) has lots of bugs, namely Schedule E and with expenses that aren't federal deductions but are state deductions. Yikes!
Date published: 2021-02-19
Rated 5 out of 5 by
Snipevfwcamc from
Very good product
Federal efiled with no issues. CA State was rejected. Received notice from Turbo Tax it was because of a Software issue. Re-efiled again tonight after making no changes. Hope it goes through or else we have to use snail mail.
Date published: 2021-02-19
Rated 3 out of 5 by
MAS39 from
OK
In my first chat, the tax specialist ended the chat without answering my question.
Date published: 2021-02-19
Rated 5 out of 5 by
Kimo 175 from
TurboTax is the best. I gave it 5 stars.
I have been using TurboTax for years. No problems. Easy to navigate.
Date published: 2021-02-19
Rated 5 out of 5 by
Reesecupkid56 from
Turbo tax is wonderful
Turbo tax ask a lot of questions but it is for my safety.
Date published: 2021-02-19
Rated 5 out of 5 by
Shuttlewatcher1 from
Love your product!
Spoke with Catherine this evening and she was very pleasant and had my issue resolved within a matter of minutes. Thanks Catherine
Date published: 2021-02-19
Rated 5 out of 5 by
siah mom from
turbotax is amazing
great helps with all problems that needs to be fixed
Date published: 2021-02-19
Rated 5 out of 5 by
TiaraB from
Awesome experience
I have been filing with TurboTax for a few years now and I am never disappointed.
All TurboTax® Offerings Reviews - Page 10633
Date published: 2021-02-19
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
DragonLadyNY from
Some software errors this year forced a refile
Some of the data brought forward from last year was applied incorrectly to this year's forms. An internal software error cause a reject for a state return. Resubmitting was easy, but didn't show any confirmation that the issue was fixed. I'm half expecting to get the return rejected again.
Date published: 2021-02-19
Rated 5 out of 5 by
userofturbotax1 from
Easy
Took no time at all. Literally took a picture and it basically did everything for me.
Date published: 2021-02-19
Rated 4 out of 5 by
Elizabeth11375 from
Turbo Tax Rushed this Years Version
I'm a long time user and generally like the software but this year's version (2020) has lots of bugs, namely Schedule E and with expenses that aren't federal deductions but are state deductions. Yikes!
Date published: 2021-02-19
Rated 5 out of 5 by
Snipevfwcamc from
Very good product
Federal efiled with no issues. CA State was rejected. Received notice from Turbo Tax it was because of a Software issue. Re-efiled again tonight after making no changes. Hope it goes through or else we have to use snail mail.
Date published: 2021-02-19
Rated 3 out of 5 by
MAS39 from
OK
In my first chat, the tax specialist ended the chat without answering my question.
Date published: 2021-02-19
Rated 5 out of 5 by
Kimo 175 from
TurboTax is the best. I gave it 5 stars.
I have been using TurboTax for years. No problems. Easy to navigate.
Date published: 2021-02-19
Rated 5 out of 5 by
Reesecupkid56 from
Turbo tax is wonderful
Turbo tax ask a lot of questions but it is for my safety.
Date published: 2021-02-19
Rated 5 out of 5 by
Shuttlewatcher1 from
Love your product!
Spoke with Catherine this evening and she was very pleasant and had my issue resolved within a matter of minutes. Thanks Catherine
Date published: 2021-02-19
Rated 5 out of 5 by
siah mom from
turbotax is amazing
great helps with all problems that needs to be fixed
Date published: 2021-02-19
Rated 5 out of 5 by
TiaraB from
Awesome experience
I have been filing with TurboTax for a few years now and I am never disappointed.
All TurboTax® Offerings Reviews - Page 10633
Date published: 2021-02-19