TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
DLD73 from
Worked great.
Very helpful and and responsive. good value and return process.
Date published: 2023-02-22
Rated 3 out of 5 by
Joshua xxz from
Maybe I'm done?
So I had to go through the IRS website to prove who I was to try and get my 2021 tax info. Which apparently was never filed because I filed for a loss of money. Now my state and federal taxes are being rejected because of of it. Frustrating to say the least. May use a different site.
Date published: 2023-02-22
Rated 1 out of 5 by
fredpbrown from
Second-rate, inferior service department
Multiple calls, the only advice I received is to start over, for state and federal questions. Service quality has dropped below acceptable standards this year... time to move on.
Date published: 2023-02-22
Rated 5 out of 5 by
1987mariet from
Great every year
TurboTax is amazing i use it every year and best of all it free
Date published: 2023-02-22
Rated 5 out of 5 by
Pooh Bear 1 from
Turbo Tax is Great!!!!
Very easy to use! Would recommend to others! Have used for 10 years
Date published: 2023-02-22
Rated 5 out of 5 by
Savkp from
turbo tax is great
I Have always had a good experience with Turbo. Quick and accurate
Date published: 2023-02-22
Rated 5 out of 5 by
YUYU07 from
turbo tax is amazing
I've been doing my taxes for 7 years now in turbo tax and I haven't run with any problems. I'm a happy customer, its way better than paying more money to get do your taxes somewhere else
Date published: 2023-02-22
Rated 5 out of 5 by
TimD62 from
Easy to use
I've used TurboTax for several years and find it easy to use and a good source of information with tax questions.
Date published: 2023-02-22
Rated 3 out of 5 by
lglljhgjkv from
Good guidance but hidden fees
The step-by-step guide was very helpful. I did not like the fact that the "free" return preparation ended up costing more than $100. Throughout the process they kept trying to upsell me, and then they added various transmission and processing fees. Disappointed.
Date published: 2023-02-22
Rated 1 out of 5 by
Lilith_ob from
Not helpful
I tried the full service and tried asking for help during self service and no one I talked to was helpful.
All TurboTax® Offerings Reviews - Page 10633
Date published: 2023-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DLD73 from
Worked great.
Very helpful and and responsive. good value and return process.
Date published: 2023-02-22
Rated 3 out of 5 by
Joshua xxz from
Maybe I'm done?
So I had to go through the IRS website to prove who I was to try and get my 2021 tax info. Which apparently was never filed because I filed for a loss of money. Now my state and federal taxes are being rejected because of of it. Frustrating to say the least. May use a different site.
Date published: 2023-02-22
Rated 1 out of 5 by
fredpbrown from
Second-rate, inferior service department
Multiple calls, the only advice I received is to start over, for state and federal questions. Service quality has dropped below acceptable standards this year... time to move on.
Date published: 2023-02-22
Rated 5 out of 5 by
1987mariet from
Great every year
TurboTax is amazing i use it every year and best of all it free
Date published: 2023-02-22
Rated 5 out of 5 by
Pooh Bear 1 from
Turbo Tax is Great!!!!
Very easy to use! Would recommend to others! Have used for 10 years
Date published: 2023-02-22
Rated 5 out of 5 by
Savkp from
turbo tax is great
I Have always had a good experience with Turbo. Quick and accurate
Date published: 2023-02-22
Rated 5 out of 5 by
YUYU07 from
turbo tax is amazing
I've been doing my taxes for 7 years now in turbo tax and I haven't run with any problems. I'm a happy customer, its way better than paying more money to get do your taxes somewhere else
Date published: 2023-02-22
Rated 5 out of 5 by
TimD62 from
Easy to use
I've used TurboTax for several years and find it easy to use and a good source of information with tax questions.
Date published: 2023-02-22
Rated 3 out of 5 by
lglljhgjkv from
Good guidance but hidden fees
The step-by-step guide was very helpful. I did not like the fact that the "free" return preparation ended up costing more than $100. Throughout the process they kept trying to upsell me, and then they added various transmission and processing fees. Disappointed.
Date published: 2023-02-22
Rated 1 out of 5 by
Lilith_ob from
Not helpful
I tried the full service and tried asking for help during self service and no one I talked to was helpful.
All TurboTax® Offerings Reviews - Page 10633
Date published: 2023-02-22