TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from EASY, BUT STILL NO RETURNS It was quick and easy made lots of sense, but here it is a year later and still no return. Now for 2020 taxes its being rejecting stating something is incorrect. HOW IS IT INCORRECT YOU DID IT
Date published: 2021-02-27
Rated 5 out of 5 by from Very simple to use and provided some good tips Had good tutorials and very easy to use, very lengthy to add in all 1099 and charitable deductions by hand, Good product!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use , step by step instructions , clear explanations. Great way to do taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo Tax! So easy to complete! I love Turbo Tax Even Tax Dummies can complete using this software.
Date published: 2021-02-27
Rated 3 out of 5 by from Interesting My experience is usually a smooth and easy process, this year turbo tax forced me to create a new account with them. Although, I have been using them for 5+ years. This made the process more time consuming than needed be by having to search through my own documents for old tax returns and such when in previous years this info was prefilled for me with the filing.
Date published: 2021-02-27
Rated 1 out of 5 by from Turbotax is Awesome! It's great until you agree to a payment, go back and the option is gone and accepted already without finalizing everything. Oh, and getting confused when the employer on the W2 changes their address it just adds a new w2 that makes things complicated
Date published: 2021-02-27
Rated 3 out of 5 by from Federal Is Good State Had Issues The federal portion of filing on turbotax was quick and easy. The state portion looks like it had trouble fitting their system and took a lot of extra work to complete. I was also less than thrilled because many of the documents it said it could upload by pdf wouldn't read and I had to input them by hand.
Date published: 2021-02-27
Rated 5 out of 5 by from Love Turbotax Using Turbo Tax gives me the self confidence to do my taxes myself.
Date published: 2021-02-27
Rated 5 out of 5 by from I trust Turbo Tax It was as always a great experience and as long as I continue to get service like that I will continue to use Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by from THEY WERE AWESOME TOTALLY PATIENT AND PROFESSIONAL AND EXTREMELY HELPFUL FORM BEGINNING TO THE END
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10633
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from EASY, BUT STILL NO RETURNS It was quick and easy made lots of sense, but here it is a year later and still no return. Now for 2020 taxes its being rejecting stating something is incorrect. HOW IS IT INCORRECT YOU DID IT
Date published: 2021-02-27
Rated 5 out of 5 by from Very simple to use and provided some good tips Had good tutorials and very easy to use, very lengthy to add in all 1099 and charitable deductions by hand, Good product!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use , step by step instructions , clear explanations. Great way to do taxes.
Date published: 2021-02-27
Rated 5 out of 5 by from I love Turbo Tax! So easy to complete! I love Turbo Tax Even Tax Dummies can complete using this software.
Date published: 2021-02-27
Rated 3 out of 5 by from Interesting My experience is usually a smooth and easy process, this year turbo tax forced me to create a new account with them. Although, I have been using them for 5+ years. This made the process more time consuming than needed be by having to search through my own documents for old tax returns and such when in previous years this info was prefilled for me with the filing.
Date published: 2021-02-27
Rated 1 out of 5 by from Turbotax is Awesome! It's great until you agree to a payment, go back and the option is gone and accepted already without finalizing everything. Oh, and getting confused when the employer on the W2 changes their address it just adds a new w2 that makes things complicated
Date published: 2021-02-27
Rated 3 out of 5 by from Federal Is Good State Had Issues The federal portion of filing on turbotax was quick and easy. The state portion looks like it had trouble fitting their system and took a lot of extra work to complete. I was also less than thrilled because many of the documents it said it could upload by pdf wouldn't read and I had to input them by hand.
Date published: 2021-02-27
Rated 5 out of 5 by from Love Turbotax Using Turbo Tax gives me the self confidence to do my taxes myself.
Date published: 2021-02-27
Rated 5 out of 5 by from I trust Turbo Tax It was as always a great experience and as long as I continue to get service like that I will continue to use Turbo Tax
Date published: 2021-02-27
Rated 5 out of 5 by from THEY WERE AWESOME TOTALLY PATIENT AND PROFESSIONAL AND EXTREMELY HELPFUL FORM BEGINNING TO THE END
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10633