TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax Pricing is HORRIBLE! Forms, etc easy to use, but you never know what $$ increase will be because you looked at form options...
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax is awesome It is easy with the slow instructions, explaining each step
Date published: 2022-02-25
Rated 5 out of 5 by from Highly Recommend I've used Turbo Tax for years..Being self employed, it gives me confidence knowing every facet of filing is covered and guaranteed correct. The gask was quite daunting and time consuming doing it by hand and snail mail! When questions arise, an expert is there with guidance. I tell everyone about this great company!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is a life saver!! It is the best! Fast, easy and thorough. Gives me confidence that my taxes are done correctly.
Date published: 2022-02-25
Rated 5 out of 5 by from Best service ever I've been using this service for the last 3 years and I can tell you this is the best way to file your tax. The system is built in a way that anyone can do their own tax without hustle.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is Outstanding The personal interaction I had with members of Turbo Tax was very professional and helpful. I would like to especially send a thank you to Winnie and Steven. Steven was extremely helpful in working through and issue with the calculation on the amount of the Federal Tax liability we had for 2021.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy and awesome The guide is awesome. It makes it easy to use and has many helpful hints and pop up definitions.
Date published: 2022-02-25
Rated 5 out of 5 by from easy i appreciated that it was actually free to file...
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is awesome Very easy and pleasant thank you for all you help!
Date published: 2022-02-25
Rated 3 out of 5 by from Not the same as prior years The experience was different this year compared to the last two years I used the full-service option. I did not like the preliminary call to be assigned a tax expert. Following that call I was assigned and then reassigned two more tax experts, with the last change not communicated to me prior to it happening. This was concerning since I spoke to the prior tax expert at length so it left me feeling uncertain as to whether the next expert had all the information needed to successfully complete my return.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 10633
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Pricing is HORRIBLE! Forms, etc easy to use, but you never know what $$ increase will be because you looked at form options...
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax is awesome It is easy with the slow instructions, explaining each step
Date published: 2022-02-25
Rated 5 out of 5 by from Highly Recommend I've used Turbo Tax for years..Being self employed, it gives me confidence knowing every facet of filing is covered and guaranteed correct. The gask was quite daunting and time consuming doing it by hand and snail mail! When questions arise, an expert is there with guidance. I tell everyone about this great company!
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is a life saver!! It is the best! Fast, easy and thorough. Gives me confidence that my taxes are done correctly.
Date published: 2022-02-25
Rated 5 out of 5 by from Best service ever I've been using this service for the last 3 years and I can tell you this is the best way to file your tax. The system is built in a way that anyone can do their own tax without hustle.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is Outstanding The personal interaction I had with members of Turbo Tax was very professional and helpful. I would like to especially send a thank you to Winnie and Steven. Steven was extremely helpful in working through and issue with the calculation on the amount of the Federal Tax liability we had for 2021.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy and awesome The guide is awesome. It makes it easy to use and has many helpful hints and pop up definitions.
Date published: 2022-02-25
Rated 5 out of 5 by from easy i appreciated that it was actually free to file...
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is awesome Very easy and pleasant thank you for all you help!
Date published: 2022-02-25
Rated 3 out of 5 by from Not the same as prior years The experience was different this year compared to the last two years I used the full-service option. I did not like the preliminary call to be assigned a tax expert. Following that call I was assigned and then reassigned two more tax experts, with the last change not communicated to me prior to it happening. This was concerning since I spoke to the prior tax expert at length so it left me feeling uncertain as to whether the next expert had all the information needed to successfully complete my return.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 10633