TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Ehhh The assistance would be easier if it was a phone call
Date published: 2023-02-24
Rated 4 out of 5 by from Easy to use but has hidden fees I love using turbo tax and have been for the past few years. This year was different as I got married and had a child. I used the assisted turbo tax option because they said it was free. In the end it forced me to buy almost $100 program to let me file my taxes. Then to top that off it had hidden fees and it turned out to be more than $100. I needed the help with filing so I had to pay the money but I would have been happier if they were just honest about how much it actually cost. I do very much appreciate the help I got and chatting with Turbo Tax professionals gives me a ease of mind with filing correctly!
Date published: 2023-02-24
Rated 5 out of 5 by from Thoroughly Impressed with TurboTax I have used TurboTax for several years now and it has consistently made the process of filing my tax returns clear and easy.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is Wonderful Turbo Tax makes filing taxes so easy. It's everything for my needs.
Date published: 2023-02-24
Rated 5 out of 5 by from easy to use very easy for me to follow and use and was able to ask ?'s when needed
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is Easy TurboTax is great, easy to use, and gets you through the whole process in as little time as possible.
Date published: 2023-02-24
Rated 5 out of 5 by from Yes Great job to help me very much really appreciate it thank you for your help and thank you for your understanding
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is great! Easy to use, step by step! Have used this for last 8 years, very easy and user friendly
Date published: 2023-02-24
Rated 2 out of 5 by from Used to Like It, Now It Just Feels Like a Chore I have used TurboTax for years. The tool is somewhat easy to use, but I think they have managed to make things more complicated over time in order to confuse people. Not a great explanation for why I needed to pay 100s of dollars worth of fees and that typically should be well-documented and explained. Might switch to someone else going forward
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is great! Filing has never been easier with Turbo Tax. My taxes were done and filed in 30 minutes.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10629
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Ehhh The assistance would be easier if it was a phone call
Date published: 2023-02-24
Rated 4 out of 5 by from Easy to use but has hidden fees I love using turbo tax and have been for the past few years. This year was different as I got married and had a child. I used the assisted turbo tax option because they said it was free. In the end it forced me to buy almost $100 program to let me file my taxes. Then to top that off it had hidden fees and it turned out to be more than $100. I needed the help with filing so I had to pay the money but I would have been happier if they were just honest about how much it actually cost. I do very much appreciate the help I got and chatting with Turbo Tax professionals gives me a ease of mind with filing correctly!
Date published: 2023-02-24
Rated 5 out of 5 by from Thoroughly Impressed with TurboTax I have used TurboTax for several years now and it has consistently made the process of filing my tax returns clear and easy.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is Wonderful Turbo Tax makes filing taxes so easy. It's everything for my needs.
Date published: 2023-02-24
Rated 5 out of 5 by from easy to use very easy for me to follow and use and was able to ask ?'s when needed
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is Easy TurboTax is great, easy to use, and gets you through the whole process in as little time as possible.
Date published: 2023-02-24
Rated 5 out of 5 by from Yes Great job to help me very much really appreciate it thank you for your help and thank you for your understanding
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is great! Easy to use, step by step! Have used this for last 8 years, very easy and user friendly
Date published: 2023-02-24
Rated 2 out of 5 by from Used to Like It, Now It Just Feels Like a Chore I have used TurboTax for years. The tool is somewhat easy to use, but I think they have managed to make things more complicated over time in order to confuse people. Not a great explanation for why I needed to pay 100s of dollars worth of fees and that typically should be well-documented and explained. Might switch to someone else going forward
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is great! Filing has never been easier with Turbo Tax. My taxes were done and filed in 30 minutes.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10629