TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from simple Fast simple and easy I would use it again next year
Date published: 2023-02-07
Rated 4 out of 5 by from Easy but a bit expensive It was easy but a bit too expensive. I looked at what I paid last year for a professional and it was less.
Date published: 2023-02-07
Rated 5 out of 5 by from Easy to use! Using this software made everything easy and explained every step of the way! Couldn't ask for better service!
Date published: 2023-02-07
Rated 5 out of 5 by from Easy filing I especially appreciate immediate aide with questions as I progressed through the forms
Date published: 2023-02-07
Rated 3 out of 5 by from you will get stuck with self-employed a couple years back my wife had a small business, so we used turbotax self employed. when we did our taxes this year there was no way to escape the seld-employed designation or price. even though we had no self employment income. and this new "racemode"? seems speed is more important than thoroughness.
Date published: 2023-02-07
Rated 1 out of 5 by from Supposed to be free I am very unpleasant with Turbo Tax. They charged me even though it is supposed to be free. I didn’t itemized anything or seek other credits and deductions. It was saying free up to the point to transmit, then boom you gotta pay $78 plus tax. This is sick and twisted. This company do not live up to the standards that made me chose them. Looks like for next year I am definitely jumping ship. There need to be a petition going around for this.
Date published: 2023-02-07
Rated 5 out of 5 by from Very easy to use I used automated responses which answered my questions.
Date published: 2023-02-07
Rated 4 out of 5 by from TURBO TAX Been using Turbo Tax for years. Won't use anything else.
Date published: 2023-02-07
Rated 2 out of 5 by from Confusing & Unhelpful TurboTax is great for easily filing your taxes, however in order to get any real assistance you need to pay up in order to have any real help. The "benefits" not only are not worth the price, but it's predatory prompts tries to incentivize you to pay up for meaningless benefits time and time again.
Date published: 2023-02-07
Rated 5 out of 5 by from Very easy for first time user Very easy to use for a first time user. Made the process very easy
Date published: 2023-02-07
All TurboTax® Offerings Reviews - Page 10629
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from simple Fast simple and easy I would use it again next year
Date published: 2023-02-07
Rated 4 out of 5 by from Easy but a bit expensive It was easy but a bit too expensive. I looked at what I paid last year for a professional and it was less.
Date published: 2023-02-07
Rated 5 out of 5 by from Easy to use! Using this software made everything easy and explained every step of the way! Couldn't ask for better service!
Date published: 2023-02-07
Rated 5 out of 5 by from Easy filing I especially appreciate immediate aide with questions as I progressed through the forms
Date published: 2023-02-07
Rated 3 out of 5 by from you will get stuck with self-employed a couple years back my wife had a small business, so we used turbotax self employed. when we did our taxes this year there was no way to escape the seld-employed designation or price. even though we had no self employment income. and this new "racemode"? seems speed is more important than thoroughness.
Date published: 2023-02-07
Rated 1 out of 5 by from Supposed to be free I am very unpleasant with Turbo Tax. They charged me even though it is supposed to be free. I didn’t itemized anything or seek other credits and deductions. It was saying free up to the point to transmit, then boom you gotta pay $78 plus tax. This is sick and twisted. This company do not live up to the standards that made me chose them. Looks like for next year I am definitely jumping ship. There need to be a petition going around for this.
Date published: 2023-02-07
Rated 5 out of 5 by from Very easy to use I used automated responses which answered my questions.
Date published: 2023-02-07
Rated 4 out of 5 by from TURBO TAX Been using Turbo Tax for years. Won't use anything else.
Date published: 2023-02-07
Rated 2 out of 5 by from Confusing & Unhelpful TurboTax is great for easily filing your taxes, however in order to get any real assistance you need to pay up in order to have any real help. The "benefits" not only are not worth the price, but it's predatory prompts tries to incentivize you to pay up for meaningless benefits time and time again.
Date published: 2023-02-07
Rated 5 out of 5 by from Very easy for first time user Very easy to use for a first time user. Made the process very easy
Date published: 2023-02-07
All TurboTax® Offerings Reviews - Page 10629