TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Ccook51 from
Easy and helpful
Very easy and helpful when needed. I would recommend using this program.
Date published: 2022-03-08
Rated 5 out of 5 by
BobbyKl from
Good experience
It was effective and easy. I concluded with a phone call. The person was very helpful.
Date published: 2022-03-08
Rated 5 out of 5 by
Vincenzo88 from
Turbo tax is great
So easy and fast. Don was a great help, amazing service!
Date published: 2022-03-08
Rated 5 out of 5 by
kmlaustin from
turbotax is easy
Turbotax was easy to use... it will be easier next year.
Date published: 2022-03-08
Rated 5 out of 5 by
El125 from
Great service
Evan was great and helped with any questions I had.
Date published: 2022-03-08
Rated 5 out of 5 by
Smunchtastic from
The example title is true, Turbotax IS awesome!
I honestly don't think I'd be able to do this level of complicated taxes now without the help of TurboTax and all of the people that make it possible. It is literally the best user and customer experience in taxes. Nothing can beat it. I would probably be huddled in a corner, babbling random numbers, and rocking back and forth without TurboTax.
Date published: 2022-03-08
Rated 4 out of 5 by
regulators from
turbo tax is great for federal, lacking for state
this is the second year in a row that the state taxes have not been as smooth and planned out as they should be based on the questions you answer. The Nebraska property tax credit was hidden again this year and not very clear on how to file and claim it.
Date published: 2022-03-08
Rated 4 out of 5 by
DNDe from
Excellent except printing
any time I tried to print a document, Turbo tax told me it didn't look like I had Adobe Acrobat. I had to save as a PDF, then open Adobe Acrobat 9 Pro (yes, it was always there), then print. The extra steps were a pain in the rear
Date published: 2022-03-08
Rated 5 out of 5 by
Honezt from
TurboTax is awesome
Been using TurboTax for years. I love how easy it is to file.
Date published: 2022-03-08
Rated 1 out of 5 by
Jonathanwd93 from
Not satisfied
I'm not very satisfied with my experience with Turbotax this year. This is my 12th year using this service and I was required to upgrade to the deluxe version in order to obtain my education credit from my university. I believe there were around $108 worth of fees. The state filing fee I could understand, but I was disappointed with the extra fee that came with the education tax credit.
All TurboTax® Offerings Reviews - Page 10627
Date published: 2022-03-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ccook51 from
Easy and helpful
Very easy and helpful when needed. I would recommend using this program.
Date published: 2022-03-08
Rated 5 out of 5 by
BobbyKl from
Good experience
It was effective and easy. I concluded with a phone call. The person was very helpful.
Date published: 2022-03-08
Rated 5 out of 5 by
Vincenzo88 from
Turbo tax is great
So easy and fast. Don was a great help, amazing service!
Date published: 2022-03-08
Rated 5 out of 5 by
kmlaustin from
turbotax is easy
Turbotax was easy to use... it will be easier next year.
Date published: 2022-03-08
Rated 5 out of 5 by
El125 from
Great service
Evan was great and helped with any questions I had.
Date published: 2022-03-08
Rated 5 out of 5 by
Smunchtastic from
The example title is true, Turbotax IS awesome!
I honestly don't think I'd be able to do this level of complicated taxes now without the help of TurboTax and all of the people that make it possible. It is literally the best user and customer experience in taxes. Nothing can beat it. I would probably be huddled in a corner, babbling random numbers, and rocking back and forth without TurboTax.
Date published: 2022-03-08
Rated 4 out of 5 by
regulators from
turbo tax is great for federal, lacking for state
this is the second year in a row that the state taxes have not been as smooth and planned out as they should be based on the questions you answer. The Nebraska property tax credit was hidden again this year and not very clear on how to file and claim it.
Date published: 2022-03-08
Rated 4 out of 5 by
DNDe from
Excellent except printing
any time I tried to print a document, Turbo tax told me it didn't look like I had Adobe Acrobat. I had to save as a PDF, then open Adobe Acrobat 9 Pro (yes, it was always there), then print. The extra steps were a pain in the rear
Date published: 2022-03-08
Rated 5 out of 5 by
Honezt from
TurboTax is awesome
Been using TurboTax for years. I love how easy it is to file.
Date published: 2022-03-08
Rated 1 out of 5 by
Jonathanwd93 from
Not satisfied
I'm not very satisfied with my experience with Turbotax this year. This is my 12th year using this service and I was required to upgrade to the deluxe version in order to obtain my education credit from my university. I believe there were around $108 worth of fees. The state filing fee I could understand, but I was disappointed with the extra fee that came with the education tax credit.
All TurboTax® Offerings Reviews - Page 10627
Date published: 2022-03-08