TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is easy and accurate! I have used Turbo Tax to file my federal and state taxes for 7 years in a row now. It is easy and accurate. The tips and help are exactly what I needed.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax was amazing It took us several hours to complete but well worth it. My husband did most of it and there were plenty of resources available on the site for our convenience.
Date published: 2022-03-19
Rated 4 out of 5 by from Taxes It was efficient and easy to understand. I was able to get refunds that I did not anticipate.
Date published: 2022-03-19
Rated 5 out of 5 by from easy, fast easy walkthrough. all the steps are mapped out. definitely something anyone can do.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Great! Easy to file your own taxes with the step by step guidance.
Date published: 2022-03-19
Rated 5 out of 5 by from Makes doing taxes easy! I've used TurboTax for many years now, and I love it. The service improves every year, and I can count on it to help me find all possible deductions. It's simple and quick, I can start and stop as often as needed, and it's like having my own tax advisor sitting right at the table with me as I go along!
Date published: 2022-03-19
Rated 5 out of 5 by from Almost perfect Feel comfortable filing returns for my family - very user friendly. Wish it was easier to go back to specific sections.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome They where easy to use once I figured it the process
Date published: 2022-03-19
Rated 3 out of 5 by from Better than filling out PDFs This is way better than doing the whole thing manually, but that is a very low bar. Overall the software was pretty buggy, and the Arizona state return wouldn't let us pay a charity instead of the state. This is a pretty bad feature. I'd much rather donate to a suitable charity. There did seem to be a step to do so, but when I put in the donation amount, it ADDED to my state return - it did not take anything away. The software also feels dated when it comes to fuzzy graphical scaling. Furthermore, it kept saying we didn't complete the child tax credit form even though we don't have kids and never said we did... Leaves a lot of questions. How can I be confident that everything that was supposed to be done is? Also the inclusion of completely fake progress bars throughout the user interface does not help anything. Really makes the product feel unpolished. Don't make me watch an animation, just show me what you need to show me! Next year I'll be exploring other options. This is my first time filing, so maybe Turbotax is the best. I find that hard to believe though.
Date published: 2022-03-19
Rated 5 out of 5 by from Good Good very at work now snskdnsndnsnsksmsnd dndndndnd
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 10625
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy and accurate! I have used Turbo Tax to file my federal and state taxes for 7 years in a row now. It is easy and accurate. The tips and help are exactly what I needed.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax was amazing It took us several hours to complete but well worth it. My husband did most of it and there were plenty of resources available on the site for our convenience.
Date published: 2022-03-19
Rated 4 out of 5 by from Taxes It was efficient and easy to understand. I was able to get refunds that I did not anticipate.
Date published: 2022-03-19
Rated 5 out of 5 by from easy, fast easy walkthrough. all the steps are mapped out. definitely something anyone can do.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Great! Easy to file your own taxes with the step by step guidance.
Date published: 2022-03-19
Rated 5 out of 5 by from Makes doing taxes easy! I've used TurboTax for many years now, and I love it. The service improves every year, and I can count on it to help me find all possible deductions. It's simple and quick, I can start and stop as often as needed, and it's like having my own tax advisor sitting right at the table with me as I go along!
Date published: 2022-03-19
Rated 5 out of 5 by from Almost perfect Feel comfortable filing returns for my family - very user friendly. Wish it was easier to go back to specific sections.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome They where easy to use once I figured it the process
Date published: 2022-03-19
Rated 3 out of 5 by from Better than filling out PDFs This is way better than doing the whole thing manually, but that is a very low bar. Overall the software was pretty buggy, and the Arizona state return wouldn't let us pay a charity instead of the state. This is a pretty bad feature. I'd much rather donate to a suitable charity. There did seem to be a step to do so, but when I put in the donation amount, it ADDED to my state return - it did not take anything away. The software also feels dated when it comes to fuzzy graphical scaling. Furthermore, it kept saying we didn't complete the child tax credit form even though we don't have kids and never said we did... Leaves a lot of questions. How can I be confident that everything that was supposed to be done is? Also the inclusion of completely fake progress bars throughout the user interface does not help anything. Really makes the product feel unpolished. Don't make me watch an animation, just show me what you need to show me! Next year I'll be exploring other options. This is my first time filing, so maybe Turbotax is the best. I find that hard to believe though.
Date published: 2022-03-19
Rated 5 out of 5 by from Good Good very at work now snskdnsndnsnsksmsnd dndndndnd
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 10625