TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So easy to work with I did work with one of your experts and she was super
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great and Easy to Use Easy to Use easy to use easy to use easy to use easy to use
Date published: 2021-02-27
Rated 5 out of 5 by from Thorough! i used turbo tax for years, but my wife thought i was probably missing something so she suggested we go to HRB. Turned out they were the ones who missed several things and we filed 1040x 2 times. turbo tax asks everything and assumes nothing.
Date published: 2021-02-27
Rated 5 out of 5 by from AWESOME Was able to do my taxes by myself...this was a great thing!
Date published: 2021-02-27
Rated 4 out of 5 by from Reliable tax software I have been using this software over 10 years, and really trustful for my tax filing work. It also getting more convenient due to it remembers my past filing information. This year, my foreign bank account fund reached to the level to report form 8938. I input my account, then added my wife's account under additional input page. But, I couldn't understand the meaning of menu clearly. It took several attempt to understand that it was only for additional account. At the beginning, I input my own account duplicated. Another issue was, to input "Schedule and Line" information for Form 8938. It was confusing, and took several attempts also.
Date published: 2021-02-27
Rated 5 out of 5 by from Less Painful Than I Thought We had a question and the live advisor helped us work through it. She was very helpful!
Date published: 2021-02-27
Rated 4 out of 5 by from This is year 7 I like you using Turbo tax and I continue coming back due to the protection they offer. I have never had a problem.
Date published: 2021-02-27
Rated 1 out of 5 by from Always finds a reason to force you to upgrade I just love being asked 35-40 times if I want to upgrade while im trying to slog through my taxes and then being forced to upgrade in order to e-file because of some certain tax situations. And I love having to backtrack through 50 different locations it saved some old tax forms from last year even tho one of the first things it did was "Delete" these old files from employers that I no longer worked for. A pleasure as always turbo tax.
Date published: 2021-02-27
Rated 5 out of 5 by from This has been a GREAT experience! I have always used a CPA to handle my tax return. I was a little cautious in going with Turbo Tax but the process was very straight forward and easy step by step procedures to follow. I loved it!!!!
Date published: 2021-02-27
Rated 3 out of 5 by from It was better when taxes were simpler When I only had a W2 for income, TurboTax worked great. But now that I have investments, stocks, self employment income and an employed regular job, it is clunky to get through all the information and forms. Also, every extra form of income means I have to pay more to TurboTax in order to have another tax filing form included. Thats the worst.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10619
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy to work with I did work with one of your experts and she was super
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Great and Easy to Use Easy to Use easy to use easy to use easy to use easy to use
Date published: 2021-02-27
Rated 5 out of 5 by from Thorough! i used turbo tax for years, but my wife thought i was probably missing something so she suggested we go to HRB. Turned out they were the ones who missed several things and we filed 1040x 2 times. turbo tax asks everything and assumes nothing.
Date published: 2021-02-27
Rated 5 out of 5 by from AWESOME Was able to do my taxes by myself...this was a great thing!
Date published: 2021-02-27
Rated 4 out of 5 by from Reliable tax software I have been using this software over 10 years, and really trustful for my tax filing work. It also getting more convenient due to it remembers my past filing information. This year, my foreign bank account fund reached to the level to report form 8938. I input my account, then added my wife's account under additional input page. But, I couldn't understand the meaning of menu clearly. It took several attempt to understand that it was only for additional account. At the beginning, I input my own account duplicated. Another issue was, to input "Schedule and Line" information for Form 8938. It was confusing, and took several attempts also.
Date published: 2021-02-27
Rated 5 out of 5 by from Less Painful Than I Thought We had a question and the live advisor helped us work through it. She was very helpful!
Date published: 2021-02-27
Rated 4 out of 5 by from This is year 7 I like you using Turbo tax and I continue coming back due to the protection they offer. I have never had a problem.
Date published: 2021-02-27
Rated 1 out of 5 by from Always finds a reason to force you to upgrade I just love being asked 35-40 times if I want to upgrade while im trying to slog through my taxes and then being forced to upgrade in order to e-file because of some certain tax situations. And I love having to backtrack through 50 different locations it saved some old tax forms from last year even tho one of the first things it did was "Delete" these old files from employers that I no longer worked for. A pleasure as always turbo tax.
Date published: 2021-02-27
Rated 5 out of 5 by from This has been a GREAT experience! I have always used a CPA to handle my tax return. I was a little cautious in going with Turbo Tax but the process was very straight forward and easy step by step procedures to follow. I loved it!!!!
Date published: 2021-02-27
Rated 3 out of 5 by from It was better when taxes were simpler When I only had a W2 for income, TurboTax worked great. But now that I have investments, stocks, self employment income and an employed regular job, it is clunky to get through all the information and forms. Also, every extra form of income means I have to pay more to TurboTax in order to have another tax filing form included. Thats the worst.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10619