TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Terese123 from
User Friendly
easy to use and assistance available when needed. A rep will guide you through
Date published: 2022-04-13
Rated 5 out of 5 by
CJtooo from
Great service!
Very easy, intuitive, down loads tax document directly. Can't get any easier.
Date published: 2022-04-13
Rated 2 out of 5 by
ChesterTaxedOut from
Below Average This Year
Unfortunately this year working with TurboTax was not exceptional as it has been the past 7 years. It was very difficult in getting a Tax Expert on the phone to work through questions that I had during my filing. If it was not for the last two TurboTax representatives that I worked with, I would be giving this a one star but they saved TurboTax due to their very welcoming, professionalism and attentive to detail for my questions.
Date published: 2022-04-13
Rated 3 out of 5 by
mikesowngale from
I did it alone this year
Very difficult for me, first time alone but I managed to get it done, just pray it is correct.
Date published: 2022-04-13
Rated 5 out of 5 by
PeterB54 from
I swear by Turbo Tax
I have used Turbo Tax for a number of years now and their product keeps improving.
Date published: 2022-04-13
Rated 5 out of 5 by
BD505 from
So Easy
This is the easiest way to prepare your own taxes.
Date published: 2022-04-13
Rated 4 out of 5 by
Troy222050 from
TurboTax needs some work on Cryptocurrency
More options when classifying transactions is necessary. With the limited selection of choices, transactions are almost impossible to categorize accurately and truthfully. Using TurboTax aggregator vs. a third party would be cheaper for the client and more profitable for TurboTax. This would also streamline submission and processing of client taxes. US Financial Regulators have an astounding lack of lawful tendencies as well as a lack of understanding of cryptocurrencies in general. Please don't be like Financial Regulators.
Date published: 2022-04-13
Rated 5 out of 5 by
Bugle54 from
Fast and Efficient
I have used Turbo Tax for over eight years. This is my go to service for filing taxes
Date published: 2022-04-13
Rated 1 out of 5 by
jawad8 from
batata
terrible, awful, so bad, i cannot stand this system
Date published: 2022-04-13
Rated 4 out of 5 by
Steve_NR from
Solid Performing Package that can use a few tweaks
I have been using Turbo Tax for close to 20 years. It was slower this year as it appeared to syncing with the cloud. This got a little frustrating at times. Please look at add notes to the Charitable deductions section to store information like check numbers, payment method and dates for each deduction. This can be one field so that this information does not need to be kept in a separate file. The guidance TurboTax provided for the 1099-K I got from Paypal for selling a few used items can be improved. Spent an hour scouring the web for information and a method. Solid software program and always have counted on it to work the forms.
All TurboTax® Offerings Reviews - Page 10615
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Terese123 from
User Friendly
easy to use and assistance available when needed. A rep will guide you through
Date published: 2022-04-13
Rated 5 out of 5 by
CJtooo from
Great service!
Very easy, intuitive, down loads tax document directly. Can't get any easier.
Date published: 2022-04-13
Rated 2 out of 5 by
ChesterTaxedOut from
Below Average This Year
Unfortunately this year working with TurboTax was not exceptional as it has been the past 7 years. It was very difficult in getting a Tax Expert on the phone to work through questions that I had during my filing. If it was not for the last two TurboTax representatives that I worked with, I would be giving this a one star but they saved TurboTax due to their very welcoming, professionalism and attentive to detail for my questions.
Date published: 2022-04-13
Rated 3 out of 5 by
mikesowngale from
I did it alone this year
Very difficult for me, first time alone but I managed to get it done, just pray it is correct.
Date published: 2022-04-13
Rated 5 out of 5 by
PeterB54 from
I swear by Turbo Tax
I have used Turbo Tax for a number of years now and their product keeps improving.
Date published: 2022-04-13
Rated 5 out of 5 by
BD505 from
So Easy
This is the easiest way to prepare your own taxes.
Date published: 2022-04-13
Rated 4 out of 5 by
Troy222050 from
TurboTax needs some work on Cryptocurrency
More options when classifying transactions is necessary. With the limited selection of choices, transactions are almost impossible to categorize accurately and truthfully. Using TurboTax aggregator vs. a third party would be cheaper for the client and more profitable for TurboTax. This would also streamline submission and processing of client taxes. US Financial Regulators have an astounding lack of lawful tendencies as well as a lack of understanding of cryptocurrencies in general. Please don't be like Financial Regulators.
Date published: 2022-04-13
Rated 5 out of 5 by
Bugle54 from
Fast and Efficient
I have used Turbo Tax for over eight years. This is my go to service for filing taxes
Date published: 2022-04-13
Rated 1 out of 5 by
jawad8 from
batata
terrible, awful, so bad, i cannot stand this system
Date published: 2022-04-13
Rated 4 out of 5 by
Steve_NR from
Solid Performing Package that can use a few tweaks
I have been using Turbo Tax for close to 20 years. It was slower this year as it appeared to syncing with the cloud. This got a little frustrating at times. Please look at add notes to the Charitable deductions section to store information like check numbers, payment method and dates for each deduction. This can be one field so that this information does not need to be kept in a separate file. The guidance TurboTax provided for the 1099-K I got from Paypal for selling a few used items can be improved. Spent an hour scouring the web for information and a method. Solid software program and always have counted on it to work the forms.
All TurboTax® Offerings Reviews - Page 10615
Date published: 2022-04-13