TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from User Friendly easy to use and assistance available when needed. A rep will guide you through
Date published: 2022-04-13
Rated 5 out of 5 by from Great service! Very easy, intuitive, down loads tax document directly. Can't get any easier.
Date published: 2022-04-13
Rated 2 out of 5 by from Below Average This Year Unfortunately this year working with TurboTax was not exceptional as it has been the past 7 years. It was very difficult in getting a Tax Expert on the phone to work through questions that I had during my filing. If it was not for the last two TurboTax representatives that I worked with, I would be giving this a one star but they saved TurboTax due to their very welcoming, professionalism and attentive to detail for my questions.
Date published: 2022-04-13
Rated 3 out of 5 by from I did it alone this year Very difficult for me, first time alone but I managed to get it done, just pray it is correct.
Date published: 2022-04-13
Rated 5 out of 5 by from I swear by Turbo Tax I have used Turbo Tax for a number of years now and their product keeps improving.
Date published: 2022-04-13
Rated 5 out of 5 by from So Easy This is the easiest way to prepare your own taxes.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax needs some work on Cryptocurrency More options when classifying transactions is necessary. With the limited selection of choices, transactions are almost impossible to categorize accurately and truthfully. Using TurboTax aggregator vs. a third party would be cheaper for the client and more profitable for TurboTax. This would also streamline submission and processing of client taxes. US Financial Regulators have an astounding lack of lawful tendencies as well as a lack of understanding of cryptocurrencies in general. Please don't be like Financial Regulators.
Date published: 2022-04-13
Rated 5 out of 5 by from Fast and Efficient I have used Turbo Tax for over eight years. This is my go to service for filing taxes
Date published: 2022-04-13
Rated 1 out of 5 by from batata terrible, awful, so bad, i cannot stand this system
Date published: 2022-04-13
Rated 4 out of 5 by from Solid Performing Package that can use a few tweaks I have been using Turbo Tax for close to 20 years. It was slower this year as it appeared to syncing with the cloud. This got a little frustrating at times. Please look at add notes to the Charitable deductions section to store information like check numbers, payment method and dates for each deduction. This can be one field so that this information does not need to be kept in a separate file. The guidance TurboTax provided for the 1099-K I got from Paypal for selling a few used items can be improved. Spent an hour scouring the web for information and a method. Solid software program and always have counted on it to work the forms.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 10615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User Friendly easy to use and assistance available when needed. A rep will guide you through
Date published: 2022-04-13
Rated 5 out of 5 by from Great service! Very easy, intuitive, down loads tax document directly. Can't get any easier.
Date published: 2022-04-13
Rated 2 out of 5 by from Below Average This Year Unfortunately this year working with TurboTax was not exceptional as it has been the past 7 years. It was very difficult in getting a Tax Expert on the phone to work through questions that I had during my filing. If it was not for the last two TurboTax representatives that I worked with, I would be giving this a one star but they saved TurboTax due to their very welcoming, professionalism and attentive to detail for my questions.
Date published: 2022-04-13
Rated 3 out of 5 by from I did it alone this year Very difficult for me, first time alone but I managed to get it done, just pray it is correct.
Date published: 2022-04-13
Rated 5 out of 5 by from I swear by Turbo Tax I have used Turbo Tax for a number of years now and their product keeps improving.
Date published: 2022-04-13
Rated 5 out of 5 by from So Easy This is the easiest way to prepare your own taxes.
Date published: 2022-04-13
Rated 4 out of 5 by from TurboTax needs some work on Cryptocurrency More options when classifying transactions is necessary. With the limited selection of choices, transactions are almost impossible to categorize accurately and truthfully. Using TurboTax aggregator vs. a third party would be cheaper for the client and more profitable for TurboTax. This would also streamline submission and processing of client taxes. US Financial Regulators have an astounding lack of lawful tendencies as well as a lack of understanding of cryptocurrencies in general. Please don't be like Financial Regulators.
Date published: 2022-04-13
Rated 5 out of 5 by from Fast and Efficient I have used Turbo Tax for over eight years. This is my go to service for filing taxes
Date published: 2022-04-13
Rated 1 out of 5 by from batata terrible, awful, so bad, i cannot stand this system
Date published: 2022-04-13
Rated 4 out of 5 by from Solid Performing Package that can use a few tweaks I have been using Turbo Tax for close to 20 years. It was slower this year as it appeared to syncing with the cloud. This got a little frustrating at times. Please look at add notes to the Charitable deductions section to store information like check numbers, payment method and dates for each deduction. This can be one field so that this information does not need to be kept in a separate file. The guidance TurboTax provided for the 1099-K I got from Paypal for selling a few used items can be improved. Spent an hour scouring the web for information and a method. Solid software program and always have counted on it to work the forms.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 10615