TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from I will never use Turbo Tax again ! I had a problem with my state return that numerous calls to customer service could not resolve, and had to mail by return in, even though my state requires it to be e-filed !! On the Turbo Tax community tax discussion board, it appears that this has been a problem for over a year, and the folks at Turbo Tax have been unable to resolve it.....shame on them !
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy This app is very easy and helpful all in one love this app will continue using it for a while.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to do Like using this very easy.. will use again next year.
Date published: 2021-02-21
Rated 5 out of 5 by from Excellent Service! Everything went smoothly. Navigating through the pages was easy and straightforward. My interaction with tax expert Shante was awesome. She was eloquent and professional in her advice and assistance. Turbo Tax gets a 10+ from me!
Date published: 2021-02-21
Rated 5 out of 5 by from Love the simplicity of Turbo Tax Turbo Tax walks you through step by step and reminds me if I forget something.
Date published: 2021-02-21
Rated 5 out of 5 by from LOVE TURBOTAX Makes it easy to use every year. Even with changes that I have in life, simple and easy to use just a click of a button.
Date published: 2021-02-21
Rated 2 out of 5 by from LAME Very funny how you advertise a free service and I paid $150 to file with no upgrades. Do better.
Date published: 2021-02-21
Rated 1 out of 5 by from Overrated and Overpriced I used to really love turbo tax and think it was a good value. However, now it seems like they want to nickel and dime you for every little thing and things that used to be included with the basic package are not. At these prices you might as well pay a CPA to just do it for you.
Date published: 2021-02-21
Rated 5 out of 5 by from Very good Convenient and fast. Love turbotax. Continuing to file with turbo
Date published: 2021-02-21
Rated 5 out of 5 by from Tax Expert I had 2 issues on my tax return that I couldn't resolve myself. After SEVERAL hours and 3 different specialists help, they managed to help fix my issues. Thank you especially to my tax specialist Janet. You were amazing.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10612
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from I will never use Turbo Tax again ! I had a problem with my state return that numerous calls to customer service could not resolve, and had to mail by return in, even though my state requires it to be e-filed !! On the Turbo Tax community tax discussion board, it appears that this has been a problem for over a year, and the folks at Turbo Tax have been unable to resolve it.....shame on them !
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy This app is very easy and helpful all in one love this app will continue using it for a while.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy to do Like using this very easy.. will use again next year.
Date published: 2021-02-21
Rated 5 out of 5 by from Excellent Service! Everything went smoothly. Navigating through the pages was easy and straightforward. My interaction with tax expert Shante was awesome. She was eloquent and professional in her advice and assistance. Turbo Tax gets a 10+ from me!
Date published: 2021-02-21
Rated 5 out of 5 by from Love the simplicity of Turbo Tax Turbo Tax walks you through step by step and reminds me if I forget something.
Date published: 2021-02-21
Rated 5 out of 5 by from LOVE TURBOTAX Makes it easy to use every year. Even with changes that I have in life, simple and easy to use just a click of a button.
Date published: 2021-02-21
Rated 2 out of 5 by from LAME Very funny how you advertise a free service and I paid $150 to file with no upgrades. Do better.
Date published: 2021-02-21
Rated 1 out of 5 by from Overrated and Overpriced I used to really love turbo tax and think it was a good value. However, now it seems like they want to nickel and dime you for every little thing and things that used to be included with the basic package are not. At these prices you might as well pay a CPA to just do it for you.
Date published: 2021-02-21
Rated 5 out of 5 by from Very good Convenient and fast. Love turbotax. Continuing to file with turbo
Date published: 2021-02-21
Rated 5 out of 5 by from Tax Expert I had 2 issues on my tax return that I couldn't resolve myself. After SEVERAL hours and 3 different specialists help, they managed to help fix my issues. Thank you especially to my tax specialist Janet. You were amazing.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10612