TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Works well, but sometimes minor issues I have been using TurboTax for many years. This year, I found that when reviewing, the website sometimes gets stuck in loops. In one area, my vehicle details would not even load. Otherwise, I am pleased with it. I used the live help twice to answer some questions.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax Teacher Approved Normally I have assistance in completing my tax return, but after taking a couple college finance courses I chose to do them myself this year and I will do this from now on knowing how easy it is with turbotax.
Date published: 2021-02-21
Rated 5 out of 5 by from Taxes help Everything was great I understood everything very well
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Rocks!! Year in and year out Turbo Tax is the best way to do my taxes. I am able to speak to an expert should I have questions or need assistance and they are professional.
Date published: 2021-02-21
Rated 5 out of 5 by from I hit a few snags but Chantel was great!! Only sorry that Chantel disconnected before I had a chance to "thank" her.
Date published: 2021-02-21
Rated 5 out of 5 by from SANYA IS AWESOME Sanya was wonderful, friendly, polite, personable, and most of all, HELPFUL. We were having a tough time with some of our information and she helped us complete our returns with ease!
Date published: 2021-02-21
Rated 4 out of 5 by from Problems with CA Tax Return this year!!!!! My CA Tax Return was rejected due to software error. It's definitely TurboTax's problem. My Federal IRS return was accepted and we already received the refund. This is the 1st time in the past 10 years that we have used TurboTax that there is a problem. Please fix it!
Date published: 2021-02-21
Rated 5 out of 5 by from Very dependable Had several minor problems; but, received great help to complete, Turbo Tax covers all the bases and makes the filing comparatively easy. Huge savings using their system,
Date published: 2021-02-21
Rated 1 out of 5 by from Terrible! issues al the way Terrible!! I have been using TurboTax for a few years & been trying to e-file this year again with issues. IRS keeps rejecting. This should not happen if Turbo tax has all my tax info for years. Unable to chat with anyone and do not like signing up with credit Karma which now I have a security breach trying to sign up with credit Karma. I do not appreciate having no option but to have to sign up for Credit Karma to get my taxes done.
Date published: 2021-02-21
Rated 5 out of 5 by from turbotax is efficient turbotax is easy for me to used rather than waiting in a line.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10610
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Works well, but sometimes minor issues I have been using TurboTax for many years. This year, I found that when reviewing, the website sometimes gets stuck in loops. In one area, my vehicle details would not even load. Otherwise, I am pleased with it. I used the live help twice to answer some questions.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax Teacher Approved Normally I have assistance in completing my tax return, but after taking a couple college finance courses I chose to do them myself this year and I will do this from now on knowing how easy it is with turbotax.
Date published: 2021-02-21
Rated 5 out of 5 by from Taxes help Everything was great I understood everything very well
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Rocks!! Year in and year out Turbo Tax is the best way to do my taxes. I am able to speak to an expert should I have questions or need assistance and they are professional.
Date published: 2021-02-21
Rated 5 out of 5 by from I hit a few snags but Chantel was great!! Only sorry that Chantel disconnected before I had a chance to "thank" her.
Date published: 2021-02-21
Rated 5 out of 5 by from SANYA IS AWESOME Sanya was wonderful, friendly, polite, personable, and most of all, HELPFUL. We were having a tough time with some of our information and she helped us complete our returns with ease!
Date published: 2021-02-21
Rated 4 out of 5 by from Problems with CA Tax Return this year!!!!! My CA Tax Return was rejected due to software error. It's definitely TurboTax's problem. My Federal IRS return was accepted and we already received the refund. This is the 1st time in the past 10 years that we have used TurboTax that there is a problem. Please fix it!
Date published: 2021-02-21
Rated 5 out of 5 by from Very dependable Had several minor problems; but, received great help to complete, Turbo Tax covers all the bases and makes the filing comparatively easy. Huge savings using their system,
Date published: 2021-02-21
Rated 1 out of 5 by from Terrible! issues al the way Terrible!! I have been using TurboTax for a few years & been trying to e-file this year again with issues. IRS keeps rejecting. This should not happen if Turbo tax has all my tax info for years. Unable to chat with anyone and do not like signing up with credit Karma which now I have a security breach trying to sign up with credit Karma. I do not appreciate having no option but to have to sign up for Credit Karma to get my taxes done.
Date published: 2021-02-21
Rated 5 out of 5 by from turbotax is efficient turbotax is easy for me to used rather than waiting in a line.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 10610