TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worst Experience Ever I have never been so frustrated using Turbo Tax in my life! First off the CD I bought won't work on my computer ("doesn't meet system requirements"); I have not had THAT problem in the past and didn't expect it. Secondly, using the online method was excruciatingly frustrating and decidedly sneaky in the underhanded way it tricks you into spending $40 more for the privilege of paying with your tax refund, not to mention all the IRS gobbledy gook that's been added. ARGH!
Date published: 2021-10-10
Rated 5 out of 5 by from Turbo tax get the job done My TurboTax agent was great and was able to explain things to me that I was quite sure of
Date published: 2021-10-10
Rated 4 out of 5 by from I seemed to work Gave same results as other I felt pushed into TurboTax because of my interest in crypto. I've looked at what to do about my crypto for months, finally got all the links done in cointracker. Then went back to my HR software and it was too much trouble. I'd played with TurboTax already, and when all my entries were completed, the refund was identical. I overpaid on taxes, because I didnt want to spend the time including transaction fees. It was too much. So, this year added a lot of changes, next year maybe get it done by April.. It reminded me of when I had to enter pages of trades by hand, on forms, from the stack of confirmations. And then including the dividend reinvestments. So, it felt like 2000 or maybe 1990 again. Only with web pages and wallet addresses to c & p or qr code scan.
Date published: 2021-10-10
Rated 5 out of 5 by from I've used this product for decades.... This software allows me to stay organized... properly putting our tax information in the correct sections for income and deductions.
Date published: 2021-10-10
Rated 5 out of 5 by from Great Short and stress free I was good to not be stress by taxes so I really appreciate it guys
Date published: 2021-10-10
Rated 1 out of 5 by from Errors with recent updates to program Error kept popping up not allowing me to e-file my taxes. I followed through on all the suggested troubleshooting to allow me to e-file. could not file without update, process would complete. but update would finish, worked on it for hours, im so upset, the update happened in sept 2021.
Date published: 2021-10-10
Rated 5 out of 5 by from Very happy with Turbo Tax--great time saver Very happy with Turbo Tax--great time saver. Easy to use.
Date published: 2021-10-10
Rated 5 out of 5 by from Prompt n Efficient I have been a repetitive customer of turbo tax and I have gotten my refunds back as indicated at the time of filing...I recommend their service
Date published: 2021-10-10
Rated 5 out of 5 by from The Best Since my company uses Intuit for paying, was very easy to file taxes
Date published: 2021-10-10
Rated 5 out of 5 by from Turbo is the right choice Turbo Tax is the best software available. There are others but I have used Turbo for almost a decade and have always been pleased.
Date published: 2021-10-09
All TurboTax® Offerings Reviews - Page 107
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worst Experience Ever I have never been so frustrated using Turbo Tax in my life! First off the CD I bought won't work on my computer ("doesn't meet system requirements"); I have not had THAT problem in the past and didn't expect it. Secondly, using the online method was excruciatingly frustrating and decidedly sneaky in the underhanded way it tricks you into spending $40 more for the privilege of paying with your tax refund, not to mention all the IRS gobbledy gook that's been added. ARGH!
Date published: 2021-10-10
Rated 5 out of 5 by from Turbo tax get the job done My TurboTax agent was great and was able to explain things to me that I was quite sure of
Date published: 2021-10-10
Rated 4 out of 5 by from I seemed to work Gave same results as other I felt pushed into TurboTax because of my interest in crypto. I've looked at what to do about my crypto for months, finally got all the links done in cointracker. Then went back to my HR software and it was too much trouble. I'd played with TurboTax already, and when all my entries were completed, the refund was identical. I overpaid on taxes, because I didnt want to spend the time including transaction fees. It was too much. So, this year added a lot of changes, next year maybe get it done by April.. It reminded me of when I had to enter pages of trades by hand, on forms, from the stack of confirmations. And then including the dividend reinvestments. So, it felt like 2000 or maybe 1990 again. Only with web pages and wallet addresses to c & p or qr code scan.
Date published: 2021-10-10
Rated 5 out of 5 by from I've used this product for decades.... This software allows me to stay organized... properly putting our tax information in the correct sections for income and deductions.
Date published: 2021-10-10
Rated 5 out of 5 by from Great Short and stress free I was good to not be stress by taxes so I really appreciate it guys
Date published: 2021-10-10
Rated 1 out of 5 by from Errors with recent updates to program Error kept popping up not allowing me to e-file my taxes. I followed through on all the suggested troubleshooting to allow me to e-file. could not file without update, process would complete. but update would finish, worked on it for hours, im so upset, the update happened in sept 2021.
Date published: 2021-10-10
Rated 5 out of 5 by from Very happy with Turbo Tax--great time saver Very happy with Turbo Tax--great time saver. Easy to use.
Date published: 2021-10-10
Rated 5 out of 5 by from Prompt n Efficient I have been a repetitive customer of turbo tax and I have gotten my refunds back as indicated at the time of filing...I recommend their service
Date published: 2021-10-10
Rated 5 out of 5 by from The Best Since my company uses Intuit for paying, was very easy to file taxes
Date published: 2021-10-10
Rated 5 out of 5 by from Turbo is the right choice Turbo Tax is the best software available. There are others but I have used Turbo for almost a decade and have always been pleased.
Date published: 2021-10-09
All TurboTax® Offerings Reviews - Page 107