TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Better than I thought I had difficulty in the beginning, and was having trouble understanding some things. My return was rejected so I clicked for help. Luckily the agent that helped was great. Very helpful. She reviewed each question and explained what I didn't understand.
Date published: 2022-03-20
Rated 3 out of 5 by from Premier and options I had many options trades simultaneously buying and selling options (spreads). Importing a 1099-B should handle a short option (sell first, buy to close or expire later) but instead results in an error in the date acquired/date sold that I had to correct for each one in a laborious (about 2 minutes each) way, answering that it was an option, that it wasn't from a divorce, and that "none of the above apply" in a following window. This type of trade should be detected (checking for "Put" or "Call" in the description) and handled. The call-backs from TT support were nice and within 10 minutes both times. Keep that feature!
Date published: 2022-03-20
Rated 4 out of 5 by from It was good I really loved it I will definitely will use again
Date published: 2022-03-20
Rated 4 out of 5 by from its ok it was ok they are very helpful I was not too stressed
Date published: 2022-03-20
Rated 5 out of 5 by from It was good He was very nice I like working with him he was right on point with everything
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is awesome!! My love expert was amazing walked me through everything step my step !
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is Awesome Annette was fabulous! From start to finish! I will continue to use TurboTax.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo tax for seniors 2021 It seems to be getting harder for seniors. that is retired and have no other income. there should a discount for seniors to download or file the non-resident form without another extra charge, This seems to be too much to file using TurboTax.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Great Everything I need to get my taxes done. I will always use Turbo Tax.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Don't have to go anywhere. More private. Very easy to understand
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 10593
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Better than I thought I had difficulty in the beginning, and was having trouble understanding some things. My return was rejected so I clicked for help. Luckily the agent that helped was great. Very helpful. She reviewed each question and explained what I didn't understand.
Date published: 2022-03-20
Rated 3 out of 5 by from Premier and options I had many options trades simultaneously buying and selling options (spreads). Importing a 1099-B should handle a short option (sell first, buy to close or expire later) but instead results in an error in the date acquired/date sold that I had to correct for each one in a laborious (about 2 minutes each) way, answering that it was an option, that it wasn't from a divorce, and that "none of the above apply" in a following window. This type of trade should be detected (checking for "Put" or "Call" in the description) and handled. The call-backs from TT support were nice and within 10 minutes both times. Keep that feature!
Date published: 2022-03-20
Rated 4 out of 5 by from It was good I really loved it I will definitely will use again
Date published: 2022-03-20
Rated 4 out of 5 by from its ok it was ok they are very helpful I was not too stressed
Date published: 2022-03-20
Rated 5 out of 5 by from It was good He was very nice I like working with him he was right on point with everything
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is awesome!! My love expert was amazing walked me through everything step my step !
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is Awesome Annette was fabulous! From start to finish! I will continue to use TurboTax.
Date published: 2022-03-20
Rated 4 out of 5 by from Turbo tax for seniors 2021 It seems to be getting harder for seniors. that is retired and have no other income. there should a discount for seniors to download or file the non-resident form without another extra charge, This seems to be too much to file using TurboTax.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is Great Everything I need to get my taxes done. I will always use Turbo Tax.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax Don't have to go anywhere. More private. Very easy to understand
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 10593