TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from It was ok It was fine except for the share the screen live help just terrible because blocks the whole screen even when minimized so just got out of it. Didn't get the help I needed because of this so hope my return is ok. Otherwise will not use the help part ever again. It was a waste personally.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is easy to use. Compared to previous years, I really like this year's tax software. It was easy to use and understand.
Date published: 2021-02-27
Rated 5 out of 5 by from easiest way to do my own taxes they keep it plan and simple so i can pay my taxes accordingly and manage to still get benefits in return.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is very easy to use I have used Turbo Tax for years. It is very easy to use and gets you the best refund possible.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is awesome Its great and easy to understand. I will recommend to others also.
Date published: 2021-02-27
Rated 5 out of 5 by from Good experience! I have used TurboTax for many years. I Always will.
Date published: 2021-02-27
Rated 1 out of 5 by from Never Use Again This has been the worst experience in my life and i don't wish it on anyone. I would of been better off giving my very small amount of tax info to a CPA.. 3 hours wasted, rude people, being hung up, being charged multiple times. I was charged money because i pay interest on a student loan ...seriously. I was with this company for 8 years and this is my last and i will make sure it is known to as many people as I can let know. I've never been so insulted and talked down to before. I don't make enough money and definitely not receiving enough money back to be disrespected this way.
Date published: 2021-02-27
Rated 5 out of 5 by from great way to file your taxes basically filling in the numbers and answering their questions.
Date published: 2021-02-27
Rated 4 out of 5 by from Excellent Service with a few caveat The user interface is very easy to use. There are some fields in the end which TurboTax ask me to fill without explanation. I have to guess.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy every year I've used TurboTax on and off for years and it continues to get easier to use. Since it imports my W2 and interest statements from most banks, it gets quicker each year too. With the interactive questions, I feel assured they checked thru the accuracy of my return and any options I might not know about.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10591
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was ok It was fine except for the share the screen live help just terrible because blocks the whole screen even when minimized so just got out of it. Didn't get the help I needed because of this so hope my return is ok. Otherwise will not use the help part ever again. It was a waste personally.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is easy to use. Compared to previous years, I really like this year's tax software. It was easy to use and understand.
Date published: 2021-02-27
Rated 5 out of 5 by from easiest way to do my own taxes they keep it plan and simple so i can pay my taxes accordingly and manage to still get benefits in return.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is very easy to use I have used Turbo Tax for years. It is very easy to use and gets you the best refund possible.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is awesome Its great and easy to understand. I will recommend to others also.
Date published: 2021-02-27
Rated 5 out of 5 by from Good experience! I have used TurboTax for many years. I Always will.
Date published: 2021-02-27
Rated 1 out of 5 by from Never Use Again This has been the worst experience in my life and i don't wish it on anyone. I would of been better off giving my very small amount of tax info to a CPA.. 3 hours wasted, rude people, being hung up, being charged multiple times. I was charged money because i pay interest on a student loan ...seriously. I was with this company for 8 years and this is my last and i will make sure it is known to as many people as I can let know. I've never been so insulted and talked down to before. I don't make enough money and definitely not receiving enough money back to be disrespected this way.
Date published: 2021-02-27
Rated 5 out of 5 by from great way to file your taxes basically filling in the numbers and answering their questions.
Date published: 2021-02-27
Rated 4 out of 5 by from Excellent Service with a few caveat The user interface is very easy to use. There are some fields in the end which TurboTax ask me to fill without explanation. I have to guess.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy every year I've used TurboTax on and off for years and it continues to get easier to use. Since it imports my W2 and interest statements from most banks, it gets quicker each year too. With the interactive questions, I feel assured they checked thru the accuracy of my return and any options I might not know about.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10591