TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax really helps with stress during tax time. I've been using TurboTax for a very long time. It keeps my stress level at a minimum during tax time.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax got the job done! Two thumbs up! The experience was not "taxing"....
Date published: 2021-02-28
Rated 1 out of 5 by from Forced Review This was required for free edition of turbo tax which I think is ridiculous and it is not a requirement of an other tax prep company
Date published: 2021-02-28
Rated 4 out of 5 by from All good except pulling in stock your tool said it could pull in the information from a stock sell which I thought at the time was pretty cool, however it doesn't work and after 1/2 hour with your Representative I found that I had to delete everything and reenter the information. I would suggest if you know there is a bug you need to not offer the service.
Date published: 2021-02-28
Rated 4 out of 5 by from Happy to do our own taxes with TurboTax! Made it through the Federal Return just fine with all the prompts, but when it came to the State Return had to upgrade and contact Live help. Ariel was just great and walked me thru the State Return until it was filed. Found out if you do standard deductions on Federal, you do the same on State. But that was not clear on the program itself.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to Use First time using, it was very easy to use! I was able to use the free filing option.
Date published: 2021-02-28
Rated 5 out of 5 by from human Good but does give a lot of pop ups to upgrade which isn't desirable
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use Cost us $85.00 because was charged $40.00 which was to be free and $45.00 for guaranteed help after taxes but still is cheaper than our accountant.
Date published: 2021-02-28
Rated 5 out of 5 by from Fantastic Turbo tax saves me time! Double checks everything and gives me peace of mind.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo tax Overall good experience. Very easy to follow. Very easy to transmit
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10587
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax really helps with stress during tax time. I've been using TurboTax for a very long time. It keeps my stress level at a minimum during tax time.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax got the job done! Two thumbs up! The experience was not "taxing"....
Date published: 2021-02-28
Rated 1 out of 5 by from Forced Review This was required for free edition of turbo tax which I think is ridiculous and it is not a requirement of an other tax prep company
Date published: 2021-02-28
Rated 4 out of 5 by from All good except pulling in stock your tool said it could pull in the information from a stock sell which I thought at the time was pretty cool, however it doesn't work and after 1/2 hour with your Representative I found that I had to delete everything and reenter the information. I would suggest if you know there is a bug you need to not offer the service.
Date published: 2021-02-28
Rated 4 out of 5 by from Happy to do our own taxes with TurboTax! Made it through the Federal Return just fine with all the prompts, but when it came to the State Return had to upgrade and contact Live help. Ariel was just great and walked me thru the State Return until it was filed. Found out if you do standard deductions on Federal, you do the same on State. But that was not clear on the program itself.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to Use First time using, it was very easy to use! I was able to use the free filing option.
Date published: 2021-02-28
Rated 5 out of 5 by from human Good but does give a lot of pop ups to upgrade which isn't desirable
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use Cost us $85.00 because was charged $40.00 which was to be free and $45.00 for guaranteed help after taxes but still is cheaper than our accountant.
Date published: 2021-02-28
Rated 5 out of 5 by from Fantastic Turbo tax saves me time! Double checks everything and gives me peace of mind.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo tax Overall good experience. Very easy to follow. Very easy to transmit
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10587