TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from What happened to filing free for military? I no longer recommend Turbotax because it no longer files military personnel for free
Date published: 2023-02-08
Rated 5 out of 5 by from Easy It was truly easy everything was it’s very self-explanatory. I will keep on using TurboTax.
Date published: 2023-02-08
Rated 5 out of 5 by from Completing my return couldn't be easier. All the tax return tools I needed were readily availably.
Date published: 2023-02-08
Rated 5 out of 5 by from What an amazing product - TurboTax! It was a great experience! I had the assistance of a tax advisor who was patient and truly customer focused!
Date published: 2023-02-08
Rated 5 out of 5 by from turbo tax is easy great...easy to complete............................................................................................................................
Date published: 2023-02-08
Rated 5 out of 5 by from Excellent Assistance with filing my taxes Turbo Tax was very resourceful and aided me in figuring out the error with my filing. I would have never been able to figure out on my own. Thank you for the excellent help and guidance.
Date published: 2023-02-08
Rated 5 out of 5 by from Turbo Tax is the BEST! I've used Turbo Tax for going on five years. It makes doing taxes by myself so much easier.
Date published: 2023-02-08
Rated 2 out of 5 by from Improved from last year, but too expensive I gave TurboTax two stars because the document uploading system has improved. Unlike every other year I have done my taxes with TurboTax, I did not have to input my data manually. However, everything else is where the lack of stars comes in. I am constantly bombarded to "upgrade" my selection. A few years back, I mistakenly selected the upgrade, but there was no going back to the original plan unless I started an entirely new account. I did not want to split up my years of history between separate accounts, so I kept the "better" plan for years while receiving no benefit. To this day, I have not been able to adjust my tax plan to anything less. Thankfully, this time I double-checked before almost selecting a "better" plan again. Also, the price increase year after year is exhausting. As I said, I am glad that my documents all loaded correctly this year. However, at this rate, it will eventually cost me as much to file as I get back on my returns. After filing, I started looking at other tax preparation companies, and two caught my eye. Next year, I plan to opt for one of the other options instead of TurboTax. I have already started accounts with both to see what they are like. Although it seems like I may have to manually enter a few things, which I have done every year up until now, the price point is better.
Date published: 2023-02-08
Rated 5 out of 5 by from Turbo Tax is very easy and convenient Im happy because it’s fast and easy to use, I will recommend it to my friends and family
Date published: 2023-02-08
Rated 5 out of 5 by from Consistent and Reliable Using this for 6 years now. Super easy to navigate and love the information carry over it saves so much time. Explanation links are great when I dont understand something. Always trust TurboTax to handle this business for me.
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10587
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from What happened to filing free for military? I no longer recommend Turbotax because it no longer files military personnel for free
Date published: 2023-02-08
Rated 5 out of 5 by from Easy It was truly easy everything was it’s very self-explanatory. I will keep on using TurboTax.
Date published: 2023-02-08
Rated 5 out of 5 by from Completing my return couldn't be easier. All the tax return tools I needed were readily availably.
Date published: 2023-02-08
Rated 5 out of 5 by from What an amazing product - TurboTax! It was a great experience! I had the assistance of a tax advisor who was patient and truly customer focused!
Date published: 2023-02-08
Rated 5 out of 5 by from turbo tax is easy great...easy to complete............................................................................................................................
Date published: 2023-02-08
Rated 5 out of 5 by from Excellent Assistance with filing my taxes Turbo Tax was very resourceful and aided me in figuring out the error with my filing. I would have never been able to figure out on my own. Thank you for the excellent help and guidance.
Date published: 2023-02-08
Rated 5 out of 5 by from Turbo Tax is the BEST! I've used Turbo Tax for going on five years. It makes doing taxes by myself so much easier.
Date published: 2023-02-08
Rated 2 out of 5 by from Improved from last year, but too expensive I gave TurboTax two stars because the document uploading system has improved. Unlike every other year I have done my taxes with TurboTax, I did not have to input my data manually. However, everything else is where the lack of stars comes in. I am constantly bombarded to "upgrade" my selection. A few years back, I mistakenly selected the upgrade, but there was no going back to the original plan unless I started an entirely new account. I did not want to split up my years of history between separate accounts, so I kept the "better" plan for years while receiving no benefit. To this day, I have not been able to adjust my tax plan to anything less. Thankfully, this time I double-checked before almost selecting a "better" plan again. Also, the price increase year after year is exhausting. As I said, I am glad that my documents all loaded correctly this year. However, at this rate, it will eventually cost me as much to file as I get back on my returns. After filing, I started looking at other tax preparation companies, and two caught my eye. Next year, I plan to opt for one of the other options instead of TurboTax. I have already started accounts with both to see what they are like. Although it seems like I may have to manually enter a few things, which I have done every year up until now, the price point is better.
Date published: 2023-02-08
Rated 5 out of 5 by from Turbo Tax is very easy and convenient Im happy because it’s fast and easy to use, I will recommend it to my friends and family
Date published: 2023-02-08
Rated 5 out of 5 by from Consistent and Reliable Using this for 6 years now. Super easy to navigate and love the information carry over it saves so much time. Explanation links are great when I dont understand something. Always trust TurboTax to handle this business for me.
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10587