TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax gets the job done. I used the basic program and it seemed to work. We will know for sure once the refund arrives without any complications.
Date published: 2022-02-18
Rated 4 out of 5 by from Easy Going This was a great process very easy to use. I would like to offer one suggestion. At the top just like you list both federal and state refund/owe totals, you should include turbotax fees.
Date published: 2022-02-18
Rated 3 out of 5 by from TurboTax is Expensive Hiding prices and fees until you are forced to go and find why another $50 was added to the fee of filing as a "electronic file" fee on top of everything else. It's kind of ridiculous that companies like this exist because doing taxes in the US is an arduous process that is made harder by companies like turbotax. The only reason I use it is because I don't trust myself to not make mistakes.
Date published: 2022-02-18
Rated 5 out of 5 by from First time I tried this...works great Taxes are tedious especially for retired low income people like us. And its harder to file by hand because of so many forms and availability isn't as easy. So...Turbo gave the forms and filled in the spaces and connected promptly to my financial brokers and did all the messy work I would have fumbled and bumbled through, making mistakes. Also Chat I used several times, successfully and got answers on the spot. I didn't need the fancy version of TurboTax, just the basic and it proved to be excellent for my needs. I plan to use TurboTax next year and beyond. Thanks !
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is the BEST Absolutely the smoothest tax experience I've ever ad!
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome I really thank you so much because the app is easy and usefull.
Date published: 2022-02-18
Rated 5 out of 5 by from done easy was really fast. if your return is simply they do all the work
Date published: 2022-02-18
Rated 5 out of 5 by from awesome, simple and fast! Anyone can do it. Easy anyone can do it, great service! So easy to complete.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy and a great tool to use Very easy to use happy with what I had gotten didn't have any questions along the way cuz all the information was there
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is great TurboTax was quick and easy, no gimmicks. Live chat was extremely helpful
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10583
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax gets the job done. I used the basic program and it seemed to work. We will know for sure once the refund arrives without any complications.
Date published: 2022-02-18
Rated 4 out of 5 by from Easy Going This was a great process very easy to use. I would like to offer one suggestion. At the top just like you list both federal and state refund/owe totals, you should include turbotax fees.
Date published: 2022-02-18
Rated 3 out of 5 by from TurboTax is Expensive Hiding prices and fees until you are forced to go and find why another $50 was added to the fee of filing as a "electronic file" fee on top of everything else. It's kind of ridiculous that companies like this exist because doing taxes in the US is an arduous process that is made harder by companies like turbotax. The only reason I use it is because I don't trust myself to not make mistakes.
Date published: 2022-02-18
Rated 5 out of 5 by from First time I tried this...works great Taxes are tedious especially for retired low income people like us. And its harder to file by hand because of so many forms and availability isn't as easy. So...Turbo gave the forms and filled in the spaces and connected promptly to my financial brokers and did all the messy work I would have fumbled and bumbled through, making mistakes. Also Chat I used several times, successfully and got answers on the spot. I didn't need the fancy version of TurboTax, just the basic and it proved to be excellent for my needs. I plan to use TurboTax next year and beyond. Thanks !
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is the BEST Absolutely the smoothest tax experience I've ever ad!
Date published: 2022-02-18
Rated 5 out of 5 by from Awesome I really thank you so much because the app is easy and usefull.
Date published: 2022-02-18
Rated 5 out of 5 by from done easy was really fast. if your return is simply they do all the work
Date published: 2022-02-18
Rated 5 out of 5 by from awesome, simple and fast! Anyone can do it. Easy anyone can do it, great service! So easy to complete.
Date published: 2022-02-18
Rated 5 out of 5 by from Easy and a great tool to use Very easy to use happy with what I had gotten didn't have any questions along the way cuz all the information was there
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax is great TurboTax was quick and easy, no gimmicks. Live chat was extremely helpful
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 10583