TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Love Turbo Tax I’ve used Turbo for 7 years and have never had any problems
Date published: 2022-04-18
Rated 4 out of 5 by from This Year The Options Were Less Clear I am not as confident that things are filled out correctly this year with the taxes owed from my 2020 retirement fund Covid withdrawal. Many steps seemed less clear this year when they have been more straightforward in the past. I may need to get a tax preparer next year.
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is Almost Better Than An Audit This program lacks the ability to easily see what has been done, and why the numbers have calculated to reach certain amounts. Comparing your actual tax return to the various partitions of this program is hardly transparent. Also, it loves to take you in circles, so that you review the same information more times than the IRS does. Lastly, it explains about as much as your High School teachers did, so good luck. I hope you went to college, and/or married an accountant.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great It was easy and stress free Highly recommend to all tax filers
Date published: 2022-04-18
Rated 1 out of 5 by from Trouble following several steps I had a lot of trouble with section 199A deduction. Kept going in circles with no way out. Also, e-file return was rejected. When I tried to follow the steps "help me fix it", it did not work. Very frustrating Also, when I reviewed the program, it would not accept my nickname because it was already used.
Date published: 2022-04-18
Rated 2 out of 5 by from Walks you through the process but fees are HIGH I didn't appreciate the additional $39 fee to have the payment taken out of my federal return. Surprise! And it's more expensive to DO THEM MYSELF online through Turbo Tax than it is to go through an accountant. Last year, I think, for Turbo Tax online.
Date published: 2022-04-18
Rated 4 out of 5 by from complicated adjusting the fees was difficult and could not down grade my edition of turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from User friendly as always but little expensive TT is always user friendly and I have been an age old user of TT. So not complaint about that at all. I just wish it'd be little less expensive, particularly TT Live. I didn't have to use the advantages of TT Live still for my tax situations, I had pay for TT Live.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax for Income Tax Filing Software is well-updated and provides very informative guidance for income tax filing.
Date published: 2022-04-18
Rated 1 out of 5 by from horrible After 3 years of using your service this will be the least time ever i file taxes through turbotax... horrible job. your fees do not add up... he TurboTax live agent claims i am filing as self employed??? how is that possible if i uploaded a w2 from my employer???? NOT USING THIS SERVICE AGAIN
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1059
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax I’ve used Turbo for 7 years and have never had any problems
Date published: 2022-04-18
Rated 4 out of 5 by from This Year The Options Were Less Clear I am not as confident that things are filled out correctly this year with the taxes owed from my 2020 retirement fund Covid withdrawal. Many steps seemed less clear this year when they have been more straightforward in the past. I may need to get a tax preparer next year.
Date published: 2022-04-18
Rated 3 out of 5 by from TurboTax is Almost Better Than An Audit This program lacks the ability to easily see what has been done, and why the numbers have calculated to reach certain amounts. Comparing your actual tax return to the various partitions of this program is hardly transparent. Also, it loves to take you in circles, so that you review the same information more times than the IRS does. Lastly, it explains about as much as your High School teachers did, so good luck. I hope you went to college, and/or married an accountant.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great It was easy and stress free Highly recommend to all tax filers
Date published: 2022-04-18
Rated 1 out of 5 by from Trouble following several steps I had a lot of trouble with section 199A deduction. Kept going in circles with no way out. Also, e-file return was rejected. When I tried to follow the steps "help me fix it", it did not work. Very frustrating Also, when I reviewed the program, it would not accept my nickname because it was already used.
Date published: 2022-04-18
Rated 2 out of 5 by from Walks you through the process but fees are HIGH I didn't appreciate the additional $39 fee to have the payment taken out of my federal return. Surprise! And it's more expensive to DO THEM MYSELF online through Turbo Tax than it is to go through an accountant. Last year, I think, for Turbo Tax online.
Date published: 2022-04-18
Rated 4 out of 5 by from complicated adjusting the fees was difficult and could not down grade my edition of turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from User friendly as always but little expensive TT is always user friendly and I have been an age old user of TT. So not complaint about that at all. I just wish it'd be little less expensive, particularly TT Live. I didn't have to use the advantages of TT Live still for my tax situations, I had pay for TT Live.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax for Income Tax Filing Software is well-updated and provides very informative guidance for income tax filing.
Date published: 2022-04-18
Rated 1 out of 5 by from horrible After 3 years of using your service this will be the least time ever i file taxes through turbotax... horrible job. your fees do not add up... he TurboTax live agent claims i am filing as self employed??? how is that possible if i uploaded a w2 from my employer???? NOT USING THIS SERVICE AGAIN
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1059