TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is easy It was an easy step by step process and I feel I got the maximum refund
Date published: 2021-05-17
Rated 4 out of 5 by from Good software that is easy to use It seems easier every year. The checking and guiding help a great deal.
Date published: 2021-05-17
Rated 5 out of 5 by from Love Turbo Tax Easy to use, good explanations. Asks all the questions that wouldn't think to ask, finds and helps me correct errors.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Awesome I have used Turbo Tax for years - I tried another app once but it is so easy to use turbo Tax and it beings all my information from the previous year and will allow you to enter the info or will guide you though. If there are questions, they are available for review.
Date published: 2021-05-17
Rated 5 out of 5 by from very good product like the step-by-step and switch to forms anytime I want
Date published: 2021-05-17
Rated 5 out of 5 by from The angels of TurboTax! She was so kind and patient. Many of us are really afraid to file our own taxes and she was like an angel.
Date published: 2021-05-17
Rated 4 out of 5 by from Easier to Use this year I found the instructions easier to follow this year, so you have improved. The questions made sense; sometimes they haven't. The AIG number thing was perplexing. I file a 1040-SR and could see nothing indicating an AIG number. Whatever THAT is! I tried to get support but was told there was a 35 minute wait for a live voice. I understand, but it wasn't helpful to this senior citizen. Thankfully, before I blew a fuse, I was able to use my PA DL number to file. At least, I hope that's what I did.
Date published: 2021-05-17
Rated 5 out of 5 by from Taxing This is my first tax year, I was kind of nervous but Turbo Tax made it easy. I look forward to making all my taxes with turbo tax
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax Import Failure Coinbase (the largest American Crypto Currency Wallet), Crypto currency CSV, and Bank accounts are not long able to be synced and imported into TurboTax.. Complete Fail. I even talked to a Rep and he said it just a failure on their end.. terrible. its 2021 and the best tax software out there cannot meet the demands of the people who use and pay the most for it. I'd like a semi refund since I had to add the highest cost package just to import those things, and then they didn't work and returned a 907/ 902 error. The Rep that called me also had a terrible connection with his VOIP and I rarely understood what he said. terrible experience.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! Easy to follow Awesome! Easy to follow and Turbo does all the work.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1059
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy It was an easy step by step process and I feel I got the maximum refund
Date published: 2021-05-17
Rated 4 out of 5 by from Good software that is easy to use It seems easier every year. The checking and guiding help a great deal.
Date published: 2021-05-17
Rated 5 out of 5 by from Love Turbo Tax Easy to use, good explanations. Asks all the questions that wouldn't think to ask, finds and helps me correct errors.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Awesome I have used Turbo Tax for years - I tried another app once but it is so easy to use turbo Tax and it beings all my information from the previous year and will allow you to enter the info or will guide you though. If there are questions, they are available for review.
Date published: 2021-05-17
Rated 5 out of 5 by from very good product like the step-by-step and switch to forms anytime I want
Date published: 2021-05-17
Rated 5 out of 5 by from The angels of TurboTax! She was so kind and patient. Many of us are really afraid to file our own taxes and she was like an angel.
Date published: 2021-05-17
Rated 4 out of 5 by from Easier to Use this year I found the instructions easier to follow this year, so you have improved. The questions made sense; sometimes they haven't. The AIG number thing was perplexing. I file a 1040-SR and could see nothing indicating an AIG number. Whatever THAT is! I tried to get support but was told there was a 35 minute wait for a live voice. I understand, but it wasn't helpful to this senior citizen. Thankfully, before I blew a fuse, I was able to use my PA DL number to file. At least, I hope that's what I did.
Date published: 2021-05-17
Rated 5 out of 5 by from Taxing This is my first tax year, I was kind of nervous but Turbo Tax made it easy. I look forward to making all my taxes with turbo tax
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax Import Failure Coinbase (the largest American Crypto Currency Wallet), Crypto currency CSV, and Bank accounts are not long able to be synced and imported into TurboTax.. Complete Fail. I even talked to a Rep and he said it just a failure on their end.. terrible. its 2021 and the best tax software out there cannot meet the demands of the people who use and pay the most for it. I'd like a semi refund since I had to add the highest cost package just to import those things, and then they didn't work and returned a 907/ 902 error. The Rep that called me also had a terrible connection with his VOIP and I rarely understood what he said. terrible experience.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! Easy to follow Awesome! Easy to follow and Turbo does all the work.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1059