TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax Doreen called about 15 min after I asked a question and walked me through the process with kindness.
Date published: 2021-02-23
Rated 1 out of 5 by from it's no longer free yeah after kicking kicked in the nuts this year by paying $80 in fees this is my final year using turbo tax. They advertise themselves as a free solution but pull a "gotcha" near the end of filing your taxes where you have to buy deluxe if you want to file your taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Quick and Easy! Quick and Easy! Every step helps explain what it is asking.
Date published: 2021-02-23
Rated 3 out of 5 by from Great Tax Aid, Misleading Advertisements The service, itself, is a helpful aid for doing taxes but the cost is of filing with Turbo Tax is not given upfront. Hidden fees are added as you go along for even the most basic of filing types. I would much rather know how much I am paying for a service, even being given a baseline would be nice before I use it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is the only way to go! Easy walk-through examples to help complete taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax straightforward and helpful. Turbo Tax was helpful and up to date with info and tax laws.
Date published: 2021-02-23
Rated 2 out of 5 by from Will make you pay Will make you pay good luck getting a free return not using next year
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and fast It's simple has all the steps and so easy to use!!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is adequate Turbo Tax cost more than I expected for the plan I used to complete my taxes. However filing this way is faster than say H&R Block or some other tax service but costs about the same.
Date published: 2021-02-23
Rated 1 out of 5 by from Site is coded badly There was an issue with my 1099-B in regards to the date acquired on some of my stocks. When importing in 1099-B straight from the broker, any stocks with various dates will be missing the date acquired. The system didn't tell me at first and just kept displaying that only 1 stock was missing the date acquired and wouldn't let me fix it until I manually went back to the federal section and fixed the issue myself. I didn't realize that the issue was under other stocks till i went and looked though my entire list of stock purchases, since again the system only displayed the singular stock as having an issue. I could have completed my return significantly faster if the system had either: been able to register date acquired stocks or had specifically told me which stocks needed correction, instead of making me play a guessing game.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 10577
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax Doreen called about 15 min after I asked a question and walked me through the process with kindness.
Date published: 2021-02-23
Rated 1 out of 5 by from it's no longer free yeah after kicking kicked in the nuts this year by paying $80 in fees this is my final year using turbo tax. They advertise themselves as a free solution but pull a "gotcha" near the end of filing your taxes where you have to buy deluxe if you want to file your taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Quick and Easy! Quick and Easy! Every step helps explain what it is asking.
Date published: 2021-02-23
Rated 3 out of 5 by from Great Tax Aid, Misleading Advertisements The service, itself, is a helpful aid for doing taxes but the cost is of filing with Turbo Tax is not given upfront. Hidden fees are added as you go along for even the most basic of filing types. I would much rather know how much I am paying for a service, even being given a baseline would be nice before I use it.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is the only way to go! Easy walk-through examples to help complete taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax straightforward and helpful. Turbo Tax was helpful and up to date with info and tax laws.
Date published: 2021-02-23
Rated 2 out of 5 by from Will make you pay Will make you pay good luck getting a free return not using next year
Date published: 2021-02-23
Rated 5 out of 5 by from Easy and fast It's simple has all the steps and so easy to use!!
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is adequate Turbo Tax cost more than I expected for the plan I used to complete my taxes. However filing this way is faster than say H&R Block or some other tax service but costs about the same.
Date published: 2021-02-23
Rated 1 out of 5 by from Site is coded badly There was an issue with my 1099-B in regards to the date acquired on some of my stocks. When importing in 1099-B straight from the broker, any stocks with various dates will be missing the date acquired. The system didn't tell me at first and just kept displaying that only 1 stock was missing the date acquired and wouldn't let me fix it until I manually went back to the federal section and fixed the issue myself. I didn't realize that the issue was under other stocks till i went and looked though my entire list of stock purchases, since again the system only displayed the singular stock as having an issue. I could have completed my return significantly faster if the system had either: been able to register date acquired stocks or had specifically told me which stocks needed correction, instead of making me play a guessing game.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 10577