TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
sam2828 from
payment problem
Had payment problem but Rita W helped us out tremendously.
Date published: 2022-04-06
Rated 5 out of 5 by
David from Lantana from
Great Job but some redundancy on the hand off.
The hand off between the first contact and the expert has some redundancy in downloading materials, causeing me to do it twice, other than that it was great.
Date published: 2022-04-06
Rated 5 out of 5 by
DVC22 from
Another year using Turbo Tax
Second year using made it through some new complex tax forms. Help fron experts was great.
Date published: 2022-04-06
Rated 1 out of 5 by
AABB0000 from
It's Getting Way Too Expensive
I have used Turbo Tax to file my taxes for over a decade. I love the program. It's user friendly, very informative, and has never led me astray. But it has just gotten too expensive. This year the cost exceeded what I can pay to my local tax agent and have them filed by a professional. Unfortunately, due to that reason alone, this will be the last year I use Turbo Tax.
Date published: 2022-04-06
Rated 3 out of 5 by
PaulMac3 from
Disappointed with Turbo Tax
There is a flaw on your software program. I was unable to make a change on the return (1095-A) and therefore was not able to e-file my daughters Federal & NY Tax returns. Your support agent tried her best but there is a system glitch and couldn't solve the defect.
Date published: 2022-04-06
Rated 5 out of 5 by
KellyJC from
Turbo Tax Makes Taxes Unintimidating!
All the helpful features (expert advise, online chat, community questions and help logs) make completing my own taxes so easy. I am a business owner and do self-employed gig work so my taxes seem complicated, but not with turbo-tax. They ask all the right questions to get my taxes done easily and quickly and without needing a year long accountant. Thank you I totally recommend Turbo Tax to everyone.
Date published: 2022-04-06
Rated 5 out of 5 by
Amanda 2022 tax from
Turbo tax live full session
I enjoyed turbo tax life full session. My tax consultant was able to file all my taxes in a timely manner and get me the full refund. He always answered my questions expediently and ensured I got the best service that turbo tax could provide.
Date published: 2022-04-06
Rated 5 out of 5 by
Uncle Dude from
Turbotax made it stress free
It walked me through the process in a very easy to understand step by step process. The "smiley face" "how are you doing?" question that popped up was actually welcomed! It let me take a step back for a second.
Date published: 2022-04-06
Rated 5 out of 5 by
STEVEOLD from
PERFECT FOR OUR NEEDS
VERY, VERY EASY TO USE, THANK YOU. TURBO TAX DID THIER HOMEWORK!
Date published: 2022-04-06
Rated 5 out of 5 by
Camping Gale from
Turbo is good old Friend
Thmk you for eepimg the basice Thank you for keeping the basic format from past years. It flows from topic to topic well and it is comforting to be using what you already know. I have always had accurate results with Turbo Tax. Keep up the good work. Looking forward to using you again next year.
All TurboTax® Offerings Reviews - Page 10576
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
sam2828 from
payment problem
Had payment problem but Rita W helped us out tremendously.
Date published: 2022-04-06
Rated 5 out of 5 by
David from Lantana from
Great Job but some redundancy on the hand off.
The hand off between the first contact and the expert has some redundancy in downloading materials, causeing me to do it twice, other than that it was great.
Date published: 2022-04-06
Rated 5 out of 5 by
DVC22 from
Another year using Turbo Tax
Second year using made it through some new complex tax forms. Help fron experts was great.
Date published: 2022-04-06
Rated 1 out of 5 by
AABB0000 from
It's Getting Way Too Expensive
I have used Turbo Tax to file my taxes for over a decade. I love the program. It's user friendly, very informative, and has never led me astray. But it has just gotten too expensive. This year the cost exceeded what I can pay to my local tax agent and have them filed by a professional. Unfortunately, due to that reason alone, this will be the last year I use Turbo Tax.
Date published: 2022-04-06
Rated 3 out of 5 by
PaulMac3 from
Disappointed with Turbo Tax
There is a flaw on your software program. I was unable to make a change on the return (1095-A) and therefore was not able to e-file my daughters Federal & NY Tax returns. Your support agent tried her best but there is a system glitch and couldn't solve the defect.
Date published: 2022-04-06
Rated 5 out of 5 by
KellyJC from
Turbo Tax Makes Taxes Unintimidating!
All the helpful features (expert advise, online chat, community questions and help logs) make completing my own taxes so easy. I am a business owner and do self-employed gig work so my taxes seem complicated, but not with turbo-tax. They ask all the right questions to get my taxes done easily and quickly and without needing a year long accountant. Thank you I totally recommend Turbo Tax to everyone.
Date published: 2022-04-06
Rated 5 out of 5 by
Amanda 2022 tax from
Turbo tax live full session
I enjoyed turbo tax life full session. My tax consultant was able to file all my taxes in a timely manner and get me the full refund. He always answered my questions expediently and ensured I got the best service that turbo tax could provide.
Date published: 2022-04-06
Rated 5 out of 5 by
Uncle Dude from
Turbotax made it stress free
It walked me through the process in a very easy to understand step by step process. The "smiley face" "how are you doing?" question that popped up was actually welcomed! It let me take a step back for a second.
Date published: 2022-04-06
Rated 5 out of 5 by
STEVEOLD from
PERFECT FOR OUR NEEDS
VERY, VERY EASY TO USE, THANK YOU. TURBO TAX DID THIER HOMEWORK!
Date published: 2022-04-06
Rated 5 out of 5 by
Camping Gale from
Turbo is good old Friend
Thmk you for eepimg the basice Thank you for keeping the basic format from past years. It flows from topic to topic well and it is comforting to be using what you already know. I have always had accurate results with Turbo Tax. Keep up the good work. Looking forward to using you again next year.
All TurboTax® Offerings Reviews - Page 10576
Date published: 2022-04-06