TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Yaya52016 from
It’s pretty good
A few issues when filing such as not being able to E-file
Date published: 2022-02-18
Rated 2 out of 5 by
mrlnr from
Wasn't the best experience
At first glance and through out the process, Turbotax lead me to believe that the simple file or the next upgrade would ultimately be cheaper service vs service from TaxAct and or other online service. I actually paid more at the end. And i am not convinced that I got the value I was looking for when it was all said and done. I just hope i receive my refund without any issues 21 days or less.
Date published: 2022-02-18
Rated 4 out of 5 by
cpollard from
VEry easy
Taxes made easy. Step by step with easy tabs for explanations
Date published: 2022-02-18
Rated 5 out of 5 by
CHELS2662 from
EASY!
I have been using Turbotax for the past 8 years and it makes it easy for me to do my taxes myself without hiring someone else.
Date published: 2022-02-18
Rated 5 out of 5 by
rocky78 from
Turbo is great and i well use it next year
I am tired and want to be done with this bull, how many pats on the back do you need .
Date published: 2022-02-18
Rated 4 out of 5 by
Baldy71 from
Love Tax Season
Had problem getting back to the spouses info. to put in 1099 info. Finally figured it out after talking to a young man who was clueless as to what to do.
Date published: 2022-02-18
Rated 5 out of 5 by
Miss43 from
Great
It was easy steps and great to use, I would use Turbo tax every year to prepare my own taxes
Date published: 2022-02-18
Rated 1 out of 5 by
janeridiculous from
Won't use again!
won't use again after many years of using this service. the consumer is tricked into using premium service and very hard to remove and when filing it's not disclosed there is an 39 fee to have the service taken out of your return. Once it's accepted you cant remove the fee. Very deceptive. Not good customer service!
Date published: 2022-02-18
Rated 4 out of 5 by
Ponaroshku from
Awessom
Live Expert super service. So comfortable site and helpful
Date published: 2022-02-18
Rated 5 out of 5 by
Rusty5440 from
Finds things I would never find on my own BUT...
TurboTax did a good job on a complex return (I retired partway through year and had a lot forms); it found some things I would not have thought of. However, ~$25 to efile for state return seems out of line. I mailed mine, as usual. And the program is not set up to make this easy. It should be an option right on the file page, not just "efile now" and "I'll do it later". There should be "Print for mailing return" option right there.
All TurboTax® Offerings Reviews - Page 10576
Date published: 2022-02-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Yaya52016 from
It’s pretty good
A few issues when filing such as not being able to E-file
Date published: 2022-02-18
Rated 2 out of 5 by
mrlnr from
Wasn't the best experience
At first glance and through out the process, Turbotax lead me to believe that the simple file or the next upgrade would ultimately be cheaper service vs service from TaxAct and or other online service. I actually paid more at the end. And i am not convinced that I got the value I was looking for when it was all said and done. I just hope i receive my refund without any issues 21 days or less.
Date published: 2022-02-18
Rated 4 out of 5 by
cpollard from
VEry easy
Taxes made easy. Step by step with easy tabs for explanations
Date published: 2022-02-18
Rated 5 out of 5 by
CHELS2662 from
EASY!
I have been using Turbotax for the past 8 years and it makes it easy for me to do my taxes myself without hiring someone else.
Date published: 2022-02-18
Rated 5 out of 5 by
rocky78 from
Turbo is great and i well use it next year
I am tired and want to be done with this bull, how many pats on the back do you need .
Date published: 2022-02-18
Rated 4 out of 5 by
Baldy71 from
Love Tax Season
Had problem getting back to the spouses info. to put in 1099 info. Finally figured it out after talking to a young man who was clueless as to what to do.
Date published: 2022-02-18
Rated 5 out of 5 by
Miss43 from
Great
It was easy steps and great to use, I would use Turbo tax every year to prepare my own taxes
Date published: 2022-02-18
Rated 1 out of 5 by
janeridiculous from
Won't use again!
won't use again after many years of using this service. the consumer is tricked into using premium service and very hard to remove and when filing it's not disclosed there is an 39 fee to have the service taken out of your return. Once it's accepted you cant remove the fee. Very deceptive. Not good customer service!
Date published: 2022-02-18
Rated 4 out of 5 by
Ponaroshku from
Awessom
Live Expert super service. So comfortable site and helpful
Date published: 2022-02-18
Rated 5 out of 5 by
Rusty5440 from
Finds things I would never find on my own BUT...
TurboTax did a good job on a complex return (I retired partway through year and had a lot forms); it found some things I would not have thought of. However, ~$25 to efile for state return seems out of line. I mailed mine, as usual. And the program is not set up to make this easy. It should be an option right on the file page, not just "efile now" and "I'll do it later". There should be "Print for mailing return" option right there.
All TurboTax® Offerings Reviews - Page 10576
Date published: 2022-02-18