TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Turbo Tax Misled Me Throughout my entire process with Turbo Tax, I was never given the option for Turbo tax Deluxe. I did not see it at the beginning, so I thought it would come at the end. Instead the only option I had to pay for was premium. I did not utilize anything premium had to offer which is why I wanted to purchase deluxe. When I called turbo tax for support, I was told I had to delete my taxes and start completely over to purchase deluxe??? Who does this and what kind of offered support is this? Forced into paying for premium which I did not use or start over after hours of going through my taxes. I have done the same thing every year, yet this year I was very misled.
Date published: 2023-02-24
Rated 5 out of 5 by from Works Well for Foreign Resident I live in the PHILIPPINES, and use TURBO TAX to file my FEDERAL and STATE taxes.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax makes filing taxes easy as pie!! Turbo tax is the ONLY tax filing program I've used since I started filing and I will NEVER use anything else. I LOVE how easy they make the entire process: taking you through step-by-step, explaining each step with examples, allowing you to save and pause your progress at anytime as well as letting you review the info you've entered. Thank you, turbo tax, for simplifying taxes and filing.
Date published: 2023-02-24
Rated 3 out of 5 by from TECH HELP i HAD MANY PROBLENS WITH TURBO TAX THIS YEAR. NEED TO FIX THE ROYALTYAND RENTAL PROPERTY FORMS
Date published: 2023-02-24
Rated 5 out of 5 by from Nice Turbotax is a great product to use I only have one form W2 so it makes so easy for me to just file my text online myself.
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent Gene made it easy for me and he was very knowledgeable
Date published: 2023-02-24
Rated 3 out of 5 by from Local tax was a big problem this year My W2 had a city location and a number associated with that city. The program kept thinking it was a school district and it caused me to spend two hours trying to figure out how to file. Other than that, it was fine.
Date published: 2023-02-24
Rated 5 out of 5 by from Great Full Service :) Great service. Helped me with everything so well and lucky to have found Carlos J to guide and answer all my questions and doubts.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo works for me They were great walked me through any problems I encountered
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax was easy to use and understand. It went well and was easy to use! Im a busy person and was able to do little bits at a time and it always let me pick up right where i left off with no complications!
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax Misled Me Throughout my entire process with Turbo Tax, I was never given the option for Turbo tax Deluxe. I did not see it at the beginning, so I thought it would come at the end. Instead the only option I had to pay for was premium. I did not utilize anything premium had to offer which is why I wanted to purchase deluxe. When I called turbo tax for support, I was told I had to delete my taxes and start completely over to purchase deluxe??? Who does this and what kind of offered support is this? Forced into paying for premium which I did not use or start over after hours of going through my taxes. I have done the same thing every year, yet this year I was very misled.
Date published: 2023-02-24
Rated 5 out of 5 by from Works Well for Foreign Resident I live in the PHILIPPINES, and use TURBO TAX to file my FEDERAL and STATE taxes.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax makes filing taxes easy as pie!! Turbo tax is the ONLY tax filing program I've used since I started filing and I will NEVER use anything else. I LOVE how easy they make the entire process: taking you through step-by-step, explaining each step with examples, allowing you to save and pause your progress at anytime as well as letting you review the info you've entered. Thank you, turbo tax, for simplifying taxes and filing.
Date published: 2023-02-24
Rated 3 out of 5 by from TECH HELP i HAD MANY PROBLENS WITH TURBO TAX THIS YEAR. NEED TO FIX THE ROYALTYAND RENTAL PROPERTY FORMS
Date published: 2023-02-24
Rated 5 out of 5 by from Nice Turbotax is a great product to use I only have one form W2 so it makes so easy for me to just file my text online myself.
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent Gene made it easy for me and he was very knowledgeable
Date published: 2023-02-24
Rated 3 out of 5 by from Local tax was a big problem this year My W2 had a city location and a number associated with that city. The program kept thinking it was a school district and it caused me to spend two hours trying to figure out how to file. Other than that, it was fine.
Date published: 2023-02-24
Rated 5 out of 5 by from Great Full Service :) Great service. Helped me with everything so well and lucky to have found Carlos J to guide and answer all my questions and doubts.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo works for me They were great walked me through any problems I encountered
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax was easy to use and understand. It went well and was easy to use! Im a busy person and was able to do little bits at a time and it always let me pick up right where i left off with no complications!
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10576