TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Had Issues, But Got the Help I Needed I have several jobs and one of them put me on sabbatical. It meant I didn't have a form and when I tried deleting it, it kept showing up at the very end as something to "Fix" in my return. Polly went into the live chat and showed me where I could delete the document within the Tools section of the site. Fixed the problem right up!
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax easy to use we been using turbo tax for several years , we think very easy app to use sell explanitory.
Date published: 2021-02-27
Rated 5 out of 5 by from so easy, and great Turbotax makes it very simple for an average joe to do there own taxes, cheaper then any other method and you feel good and safe knowing what your getting and why
Date published: 2021-02-27
Rated 5 out of 5 by from you good it was easy and it was fun to do not only that it was quick
Date published: 2021-02-27
Rated 1 out of 5 by from Worst way to do taxes Did turbotax for my boyfriend's return. Wouldn't recognize his login info and had to start from scratch. Then wouldn't let me e-file for him because it didn't have his saved info from last year. Then used for my own personal return. Wouldn't let me do mine without upgrading and still only gave me to standard deduction. I'm getting back less than half what I got back last year and was charged to upgrade for no reason.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is easy to file taxes I ran into problems, and the tax person who helped me was great all problems resolved
Date published: 2021-02-27
Rated 4 out of 5 by from solid enjoy the overall experience, but disappointed to see the $40 fee for selecting the option of paying as deduction from federal return show up at the end of the process. Did not see anything about this on the screen where I was selecting the payment option.
Date published: 2021-02-27
Rated 5 out of 5 by from Takes the pain away... Appreciate the ease, efficiency, thoroughness and high level of communication available by completing my taxes myself with TurboTax Online.
Date published: 2021-02-27
Rated 4 out of 5 by from very helpful and makes filing 100% easier Did not have to engage with live help this year or last year
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is a Great package - easy to use! Turbo HELP does a fine job of providing answers to all issues. Although I can NO LONGER access my On-Line account ! Probably need someone to call me and help me resolve it for the future. Thanks
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10567
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Had Issues, But Got the Help I Needed I have several jobs and one of them put me on sabbatical. It meant I didn't have a form and when I tried deleting it, it kept showing up at the very end as something to "Fix" in my return. Polly went into the live chat and showed me where I could delete the document within the Tools section of the site. Fixed the problem right up!
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax easy to use we been using turbo tax for several years , we think very easy app to use sell explanitory.
Date published: 2021-02-27
Rated 5 out of 5 by from so easy, and great Turbotax makes it very simple for an average joe to do there own taxes, cheaper then any other method and you feel good and safe knowing what your getting and why
Date published: 2021-02-27
Rated 5 out of 5 by from you good it was easy and it was fun to do not only that it was quick
Date published: 2021-02-27
Rated 1 out of 5 by from Worst way to do taxes Did turbotax for my boyfriend's return. Wouldn't recognize his login info and had to start from scratch. Then wouldn't let me e-file for him because it didn't have his saved info from last year. Then used for my own personal return. Wouldn't let me do mine without upgrading and still only gave me to standard deduction. I'm getting back less than half what I got back last year and was charged to upgrade for no reason.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is easy to file taxes I ran into problems, and the tax person who helped me was great all problems resolved
Date published: 2021-02-27
Rated 4 out of 5 by from solid enjoy the overall experience, but disappointed to see the $40 fee for selecting the option of paying as deduction from federal return show up at the end of the process. Did not see anything about this on the screen where I was selecting the payment option.
Date published: 2021-02-27
Rated 5 out of 5 by from Takes the pain away... Appreciate the ease, efficiency, thoroughness and high level of communication available by completing my taxes myself with TurboTax Online.
Date published: 2021-02-27
Rated 4 out of 5 by from very helpful and makes filing 100% easier Did not have to engage with live help this year or last year
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is a Great package - easy to use! Turbo HELP does a fine job of providing answers to all issues. Although I can NO LONGER access my On-Line account ! Probably need someone to call me and help me resolve it for the future. Thanks
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10567