TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from happy we had a very good experience with our advisor. will probably suggest others to use turbo tax next year. will use turbo tax again
Date published: 2021-05-17
Rated 5 out of 5 by from Happy customer Have used Turbo tax for 8 years and it gets better every year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great service I was an easy process, I will use Turbo again, and it was free.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is great! Very easy to use and the tips and prompts are helpful.
Date published: 2021-05-17
Rated 1 out of 5 by from The fees are getting rediculous I've been filing with Turbo Tax for 7 years and each year it gets more and more expensive. You advertise filing for free but I had to pay $110 plus an additional $40 Just to pay it out of my tax return. Next year I'll be going somewhere else if I'm going to be paying that much I might as well have someone do my taxes for me.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax is Average I use to love filing with you guys but I feel your not really helping me nor looking for my best interest and you keep raising your prices every year. Some of us are on a fixed income.
Date published: 2021-05-17
Rated 5 out of 5 by from NEVER FAILS! The software as a whole has always been dependable.
Date published: 2021-05-17
Rated 3 out of 5 by from Not as easy as it used to be. I've used Tubotax for years, but this year the program was not as clear as it had been. It "recovered" the files 3 times as I was trying to pay and submit, so I don't know what I'm going to be charged for, and it asked me to re-enter my purchase confirmation, but then skipped it.
Date published: 2021-05-17
Rated 1 out of 5 by from Really lacks a lot, especially the state version Really lacks a lot for Trusts returns, especially the state version which is a bit of money considering it is not much more than plugging a couple of things form the Fed. The reviews are a joke, especially the state that just says look at the form. No guidance on additional forms. It asks you if you need to file other forms. Saving return truncates and when try to change it saves as the original truncated. If you have more than one for an estate it doesn't save uniquely due to truncation. None of this gives a confident feeling about the product or accuracy.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is the only way to go!! TurboTax is very thorough and easy to use. The agents are very resourceful. I wouldn't use anything else.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1057
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from happy we had a very good experience with our advisor. will probably suggest others to use turbo tax next year. will use turbo tax again
Date published: 2021-05-17
Rated 5 out of 5 by from Happy customer Have used Turbo tax for 8 years and it gets better every year.
Date published: 2021-05-17
Rated 5 out of 5 by from Great service I was an easy process, I will use Turbo again, and it was free.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is great! Very easy to use and the tips and prompts are helpful.
Date published: 2021-05-17
Rated 1 out of 5 by from The fees are getting rediculous I've been filing with Turbo Tax for 7 years and each year it gets more and more expensive. You advertise filing for free but I had to pay $110 plus an additional $40 Just to pay it out of my tax return. Next year I'll be going somewhere else if I'm going to be paying that much I might as well have someone do my taxes for me.
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax is Average I use to love filing with you guys but I feel your not really helping me nor looking for my best interest and you keep raising your prices every year. Some of us are on a fixed income.
Date published: 2021-05-17
Rated 5 out of 5 by from NEVER FAILS! The software as a whole has always been dependable.
Date published: 2021-05-17
Rated 3 out of 5 by from Not as easy as it used to be. I've used Tubotax for years, but this year the program was not as clear as it had been. It "recovered" the files 3 times as I was trying to pay and submit, so I don't know what I'm going to be charged for, and it asked me to re-enter my purchase confirmation, but then skipped it.
Date published: 2021-05-17
Rated 1 out of 5 by from Really lacks a lot, especially the state version Really lacks a lot for Trusts returns, especially the state version which is a bit of money considering it is not much more than plugging a couple of things form the Fed. The reviews are a joke, especially the state that just says look at the form. No guidance on additional forms. It asks you if you need to file other forms. Saving return truncates and when try to change it saves as the original truncated. If you have more than one for an estate it doesn't save uniquely due to truncation. None of this gives a confident feeling about the product or accuracy.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is the only way to go!! TurboTax is very thorough and easy to use. The agents are very resourceful. I wouldn't use anything else.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1057