TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Professional Filing Help and Accountability The customer experience with TurboTax is always solid - it's what has kept me coming back for 7 years now. This year, there was a problem when filing electronically with Minnesota, but TurboTax found the error in their software, patched it in a week, and made it super easy to refile. Props to TurboTax for owning their mistake and fixing the issue!
Date published: 2021-02-27
Rated 5 out of 5 by from Great program, use it year after year Great program, easy to use year after year! Would highly recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from SIMPLE AND FAST Turbo Tax is fast and very easy to use. Love the user friendly
Date published: 2021-02-27
Rated 4 out of 5 by from Easy and Fast! Once again doing my Taxes was not a burden that I dreaded doing. They did all the work. All I had to do is enter my data. Everything was explained in layman terms, so anyone could understand, with no knowledge of how to file your Taxes. If I didn't have TurboTax I wouldn't be doing them. I'd have to hire someone.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is easy to use I was able to complete my return with no problems.
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for 6 years and find it is so easy for me to complete. I have complete confidence that everything is done properly!
Date published: 2021-02-27
Rated 5 out of 5 by from Great for Beginners! Its easy to use! Even when there is a small mistake the system usually catches it. And If you need extra help, the help/search engine brings up a lot of suggestions that helped me understand what i'm doing a little bit better. It's my 2nd time using TurboTax and I definetly will use it again next year!
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax is great until the end Unfortunately TuboTax didn't have one form I had to put in, so they said to "upgrade to deluxe for $40" and then in the end they charged me $120, $40 for state return, $40 for federal return, and $40 for processing the payment through my refund. I just think it was slimy, and they don't really give a way to go back and choose something different. Kinda stinks, I really used to like TurboTax.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy, but... Ease of input was great. Wish I had access to Tax tables to determine if there is an advantage to contributing to Roth IRA or not. Annoyed by continued attempts at upselling of services.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax - Great Product! TurboTax is a very easy and intuitive product to use. Guided me through all the steps and questions necessary to complete my Federal Taxes (no state taxes where I live!). I even got a surprise with tax credits of which I was unaware and a larger refund than I thought I would be receiving.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10560
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Professional Filing Help and Accountability The customer experience with TurboTax is always solid - it's what has kept me coming back for 7 years now. This year, there was a problem when filing electronically with Minnesota, but TurboTax found the error in their software, patched it in a week, and made it super easy to refile. Props to TurboTax for owning their mistake and fixing the issue!
Date published: 2021-02-27
Rated 5 out of 5 by from Great program, use it year after year Great program, easy to use year after year! Would highly recommend!
Date published: 2021-02-27
Rated 5 out of 5 by from SIMPLE AND FAST Turbo Tax is fast and very easy to use. Love the user friendly
Date published: 2021-02-27
Rated 4 out of 5 by from Easy and Fast! Once again doing my Taxes was not a burden that I dreaded doing. They did all the work. All I had to do is enter my data. Everything was explained in layman terms, so anyone could understand, with no knowledge of how to file your Taxes. If I didn't have TurboTax I wouldn't be doing them. I'd have to hire someone.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is easy to use I was able to complete my return with no problems.
Date published: 2021-02-27
Rated 5 out of 5 by from So Easy I have been using Turbo Tax for 6 years and find it is so easy for me to complete. I have complete confidence that everything is done properly!
Date published: 2021-02-27
Rated 5 out of 5 by from Great for Beginners! Its easy to use! Even when there is a small mistake the system usually catches it. And If you need extra help, the help/search engine brings up a lot of suggestions that helped me understand what i'm doing a little bit better. It's my 2nd time using TurboTax and I definetly will use it again next year!
Date published: 2021-02-27
Rated 2 out of 5 by from TurboTax is great until the end Unfortunately TuboTax didn't have one form I had to put in, so they said to "upgrade to deluxe for $40" and then in the end they charged me $120, $40 for state return, $40 for federal return, and $40 for processing the payment through my refund. I just think it was slimy, and they don't really give a way to go back and choose something different. Kinda stinks, I really used to like TurboTax.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy, but... Ease of input was great. Wish I had access to Tax tables to determine if there is an advantage to contributing to Roth IRA or not. Annoyed by continued attempts at upselling of services.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax - Great Product! TurboTax is a very easy and intuitive product to use. Guided me through all the steps and questions necessary to complete my Federal Taxes (no state taxes where I live!). I even got a surprise with tax credits of which I was unaware and a larger refund than I thought I would be receiving.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 10560