TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Very convenient and fast easy steps to follow I will recommend it
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to use I have been using turbo tax for the last 4 years, it is very easy to use. I have used the free version and now the Turbo Tax Live version. The customer service is really great and they have been helpful in answering my questions. I would recommend it!
Date published: 2022-02-19
Rated 3 out of 5 by from Pricey and slow They do their best to help out with good instructions. Sometimes they aren't as clear as they need to be which is okay because they have experts for live. The caveat is that the live accountants take a long time to get a hold of which is disappointing for the price.
Date published: 2022-02-19
Rated 5 out of 5 by from awsome very user friendly, I didn't use an expert was able to do it myself
Date published: 2022-02-19
Rated 5 out of 5 by from TURBOTAX IS AWESOME I LIKE HOW TURBOTAX GOES THROUGH ALL THE STEPS IT MAKES FILLING TAXES EASY AND SIMPLE. THANK YOU!
Date published: 2022-02-19
Rated 5 out of 5 by from TT is easy! Easy and user friendly. Free, easy, fast, free, easy, fast!
Date published: 2022-02-19
Rated 5 out of 5 by from easy to use! This was my first time filing my taxes by myself. Turbo tax was very easy to use and an expert was available to help when I got stuck.
Date published: 2022-02-19
Rated 5 out of 5 by from I absolutely love it. The only way I do my taxes! It's so easy and if you have any questions you can get help from someone with no problems at all! Its the only place I do my taxes for the last 6 years!
Date published: 2022-02-19
Rated 2 out of 5 by from Turbotax is not user friendly This is my ninth year using Turbotax. It used to be relatively smooth sailing, but this year it was a nightmare. It appears that Turbotax has increased its complexity. I file two state returns. Turbotax is not filling out my non-resident state return properly. I gave up trying to fix it and and decided to prepare my state returns manually. Incidentally, I have a Ph.D. in Business from a top university.
Date published: 2022-02-19
Rated 5 out of 5 by from Slicker than mud. I did have trouble filing an out of state return but Live Chat helped.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10557
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Very convenient and fast easy steps to follow I will recommend it
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to use I have been using turbo tax for the last 4 years, it is very easy to use. I have used the free version and now the Turbo Tax Live version. The customer service is really great and they have been helpful in answering my questions. I would recommend it!
Date published: 2022-02-19
Rated 3 out of 5 by from Pricey and slow They do their best to help out with good instructions. Sometimes they aren't as clear as they need to be which is okay because they have experts for live. The caveat is that the live accountants take a long time to get a hold of which is disappointing for the price.
Date published: 2022-02-19
Rated 5 out of 5 by from awsome very user friendly, I didn't use an expert was able to do it myself
Date published: 2022-02-19
Rated 5 out of 5 by from TURBOTAX IS AWESOME I LIKE HOW TURBOTAX GOES THROUGH ALL THE STEPS IT MAKES FILLING TAXES EASY AND SIMPLE. THANK YOU!
Date published: 2022-02-19
Rated 5 out of 5 by from TT is easy! Easy and user friendly. Free, easy, fast, free, easy, fast!
Date published: 2022-02-19
Rated 5 out of 5 by from easy to use! This was my first time filing my taxes by myself. Turbo tax was very easy to use and an expert was available to help when I got stuck.
Date published: 2022-02-19
Rated 5 out of 5 by from I absolutely love it. The only way I do my taxes! It's so easy and if you have any questions you can get help from someone with no problems at all! Its the only place I do my taxes for the last 6 years!
Date published: 2022-02-19
Rated 2 out of 5 by from Turbotax is not user friendly This is my ninth year using Turbotax. It used to be relatively smooth sailing, but this year it was a nightmare. It appears that Turbotax has increased its complexity. I file two state returns. Turbotax is not filling out my non-resident state return properly. I gave up trying to fix it and and decided to prepare my state returns manually. Incidentally, I have a Ph.D. in Business from a top university.
Date published: 2022-02-19
Rated 5 out of 5 by from Slicker than mud. I did have trouble filing an out of state return but Live Chat helped.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10557