TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from so easy and fast.. and freeeeeeeee I did not talk to anyone There was no need. I was directed to exactally where I needed to be for each item.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo was excellent Super easy super fast. Felt good to be able to do it myself so easily.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBOTAX IS AWESOME Using TurboTax makes filling my taxes so easy. Thanks Turbotax
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Money Appreciate they walk me through everything and I can go at my own pace.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome Great, awesome, wonderful continue the good work!!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome First year of filing taxes. TurboTax made it easy and I was able to understand it all.
Date published: 2021-02-28
Rated 1 out of 5 by from More and more expensive We have been using turbo tax for at least 11 years now, and it is ridiculous how much more it costs me to use it every year. And my returns seem to get less and less every year. Not at all impressed
Date published: 2021-02-28
Rated 5 out of 5 by from Taxes made Easy This year I did not have to engage with a live person. I found the site easy to traverse.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax helps every time !!!! The overall experience with Turbo Tax has been good. I have been using this product for many years now to file my taxes every year. And each year the experience only gets better.
Date published: 2021-02-28
Rated 1 out of 5 by from Considering firing Turbotax next year There were a lot of bugs this year, my imported forms had issues, the final review check had me manually enter W2 info that was already there, then my income doubled and I had to basically start over. The system also insists on filing an additional state form for my return, but it is not required with reciprocity agreements in place, and it will not let you delete it. Also on final screen, it showed the incorrect refund amount even though the correct amount was displayed at top of the screen. These are the major annoyances but there were several. I have been a Turbotax customer for more than a decade, but might be searching for alternatives next year after this experience.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10554
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy and fast.. and freeeeeeeee I did not talk to anyone There was no need. I was directed to exactally where I needed to be for each item.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo was excellent Super easy super fast. Felt good to be able to do it myself so easily.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBOTAX IS AWESOME Using TurboTax makes filling my taxes so easy. Thanks Turbotax
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Money Appreciate they walk me through everything and I can go at my own pace.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome Great, awesome, wonderful continue the good work!!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome First year of filing taxes. TurboTax made it easy and I was able to understand it all.
Date published: 2021-02-28
Rated 1 out of 5 by from More and more expensive We have been using turbo tax for at least 11 years now, and it is ridiculous how much more it costs me to use it every year. And my returns seem to get less and less every year. Not at all impressed
Date published: 2021-02-28
Rated 5 out of 5 by from Taxes made Easy This year I did not have to engage with a live person. I found the site easy to traverse.
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax helps every time !!!! The overall experience with Turbo Tax has been good. I have been using this product for many years now to file my taxes every year. And each year the experience only gets better.
Date published: 2021-02-28
Rated 1 out of 5 by from Considering firing Turbotax next year There were a lot of bugs this year, my imported forms had issues, the final review check had me manually enter W2 info that was already there, then my income doubled and I had to basically start over. The system also insists on filing an additional state form for my return, but it is not required with reciprocity agreements in place, and it will not let you delete it. Also on final screen, it showed the incorrect refund amount even though the correct amount was displayed at top of the screen. These are the major annoyances but there were several. I have been a Turbotax customer for more than a decade, but might be searching for alternatives next year after this experience.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10554