TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Painless preparation every year Been using for years and have been satisfied, this year being no exception.
Date published: 2022-03-11
Rated 5 out of 5 by from It's definitely worth it I uploaded necessary documents and my tax expert took it up from there. Saved me a ton of down time for family and other responsibilities.
Date published: 2022-03-11
Rated 2 out of 5 by from Unable to download froms from fidelity I used the cd to install the software. Just like previous years turbo tax would not load the from fidelity. ID & Passwrod were correct as I was able to log in to Fidelity from my browser.. With ONLINE turbo tax you can add these as a PDF import. The disk version did not allow this. Also, I could not switch to the online version since I already used my authorization code when I installed turbo tax. Customer service was not able to help reset my account so I could use the online version. Frustration due to poor development for turbo tax not online product.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is awesome! It is easy to file with TurboTax and they are great if you need help!
Date published: 2022-03-11
Rated 1 out of 5 by from Massive waste of time Crypto investment software was a massive pain in the butt. I wasted a couple hours trying to figure out how to put them in properly. The document upload section does NOT automatically add the 1099 info into your account. Why do I have to upload it twice and then go edit the info because you still couldn't pull the numbers out correctly? Waste of my time and energy There was then an unknown error on my return that prevented me from being able to file (not related to the crypto stuff). I wasted a bunch of time trying to figure it out myself, then over an hour on the phone with someone with no resolution. I've used turbo tax for the past 3-4 years because I thought it was easy. But this will be my last time. Saving a few bucks was not worth the hassle and lost time.
Date published: 2022-03-11
Rated 4 out of 5 by from Review Good.......................................................
Date published: 2022-03-11
Rated 5 out of 5 by from It is very good-excellent It has good access to the work sheets. This enables me to correct mistakes!
Date published: 2022-03-11
Rated 2 out of 5 by from Bring Back FreeFile TurboTax eliminated the Free file program which was instated by the US gov for low income families. It was clearly the best free file program available, and now the next available software for me calculated my taxes that I owe $1000 more than what TurboTax calculates. Eliminating the Free File Software should be illegal.
Date published: 2022-03-11
Rated 4 out of 5 by from First-time filers please use! I filed taxes for the first time using TurboTax and it's a great way to get it done instead of having someone else do it and pay for it.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax was educational I live turbo tax because I was able to learn more avoid filling my taxes
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 10543
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Painless preparation every year Been using for years and have been satisfied, this year being no exception.
Date published: 2022-03-11
Rated 5 out of 5 by from It's definitely worth it I uploaded necessary documents and my tax expert took it up from there. Saved me a ton of down time for family and other responsibilities.
Date published: 2022-03-11
Rated 2 out of 5 by from Unable to download froms from fidelity I used the cd to install the software. Just like previous years turbo tax would not load the from fidelity. ID & Passwrod were correct as I was able to log in to Fidelity from my browser.. With ONLINE turbo tax you can add these as a PDF import. The disk version did not allow this. Also, I could not switch to the online version since I already used my authorization code when I installed turbo tax. Customer service was not able to help reset my account so I could use the online version. Frustration due to poor development for turbo tax not online product.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is awesome! It is easy to file with TurboTax and they are great if you need help!
Date published: 2022-03-11
Rated 1 out of 5 by from Massive waste of time Crypto investment software was a massive pain in the butt. I wasted a couple hours trying to figure out how to put them in properly. The document upload section does NOT automatically add the 1099 info into your account. Why do I have to upload it twice and then go edit the info because you still couldn't pull the numbers out correctly? Waste of my time and energy There was then an unknown error on my return that prevented me from being able to file (not related to the crypto stuff). I wasted a bunch of time trying to figure it out myself, then over an hour on the phone with someone with no resolution. I've used turbo tax for the past 3-4 years because I thought it was easy. But this will be my last time. Saving a few bucks was not worth the hassle and lost time.
Date published: 2022-03-11
Rated 4 out of 5 by from Review Good.......................................................
Date published: 2022-03-11
Rated 5 out of 5 by from It is very good-excellent It has good access to the work sheets. This enables me to correct mistakes!
Date published: 2022-03-11
Rated 2 out of 5 by from Bring Back FreeFile TurboTax eliminated the Free file program which was instated by the US gov for low income families. It was clearly the best free file program available, and now the next available software for me calculated my taxes that I owe $1000 more than what TurboTax calculates. Eliminating the Free File Software should be illegal.
Date published: 2022-03-11
Rated 4 out of 5 by from First-time filers please use! I filed taxes for the first time using TurboTax and it's a great way to get it done instead of having someone else do it and pay for it.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax was educational I live turbo tax because I was able to learn more avoid filling my taxes
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 10543