TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Overall very good but some issues You don't ask who is doing the work. Andrew has never done our return, yet it's always A....A....A....(my husband)..... Extremely irritating and insulting. The program needs to ask who is doing the return. You tell me my NYS return has been rejected but you don't say why or what to do about it! I'm left in a state of anxiety and no idea what is wrong and how to fix it. Not helpful! Otherwise a very easy way to file.
Date published: 2021-02-19
Rated 5 out of 5 by from Ahuti was awesome. Loved her. Loved her. Great experience. And got a return. All good
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awsome great product have been using them for over 12 years
Date published: 2021-02-19
Rated 1 out of 5 by from Never Again! This year was the worst Turbo Tax experience ever. I had 3 rejections for my state taxes and the errors were reset so that I had to go through the user interface twice and no errors were due to my part. I have use TT for years but this may be the last 80 dollars to Efile and I was not even notified til 4 days after IRS started taking claims that my state return was denied. The problem is that there was no error other than the Turbo Tax software.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax rocks!! Highly recommend! My experience with TurboTax was very understandable and confident that I got the full amount with my situation. I've used Turbo Tax for 4 yrs. now and will continue to use them every year. Thank you Turbo Tax for another year of satisfaction.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy, efficient I have been using Turbo Tax for 8 years. It is easy, efficient, and thorough. I also very much appreciated them making sure their customers got their stimulus checks after the error by the IRS processing system.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome and easy to use Easy friendly, help is just a click away. Files can be uploaded easily as well.
Date published: 2021-02-19
Rated 1 out of 5 by from error in turbotax software, had to refile NYS not a good experience, had to e file my NYS tax because turbotax software error, will be not using turbo tax any more unless they issue my NYS filing fee for this error
Date published: 2021-02-19
Rated 4 out of 5 by from great great and easy to file taxes quick updates on the status
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo tax is average compared to efile thru County First, why are not my forms ready? I have been several weeks since entering info but cannot efile. Entire purpose of TURBO is to efile but delayed due to proper forms. If I do not get the forms by mid Mar, my rating goes down to POOR and file with my County.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10542
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Overall very good but some issues You don't ask who is doing the work. Andrew has never done our return, yet it's always A....A....A....(my husband)..... Extremely irritating and insulting. The program needs to ask who is doing the return. You tell me my NYS return has been rejected but you don't say why or what to do about it! I'm left in a state of anxiety and no idea what is wrong and how to fix it. Not helpful! Otherwise a very easy way to file.
Date published: 2021-02-19
Rated 5 out of 5 by from Ahuti was awesome. Loved her. Loved her. Great experience. And got a return. All good
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awsome great product have been using them for over 12 years
Date published: 2021-02-19
Rated 1 out of 5 by from Never Again! This year was the worst Turbo Tax experience ever. I had 3 rejections for my state taxes and the errors were reset so that I had to go through the user interface twice and no errors were due to my part. I have use TT for years but this may be the last 80 dollars to Efile and I was not even notified til 4 days after IRS started taking claims that my state return was denied. The problem is that there was no error other than the Turbo Tax software.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax rocks!! Highly recommend! My experience with TurboTax was very understandable and confident that I got the full amount with my situation. I've used Turbo Tax for 4 yrs. now and will continue to use them every year. Thank you Turbo Tax for another year of satisfaction.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy, efficient I have been using Turbo Tax for 8 years. It is easy, efficient, and thorough. I also very much appreciated them making sure their customers got their stimulus checks after the error by the IRS processing system.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome and easy to use Easy friendly, help is just a click away. Files can be uploaded easily as well.
Date published: 2021-02-19
Rated 1 out of 5 by from error in turbotax software, had to refile NYS not a good experience, had to e file my NYS tax because turbotax software error, will be not using turbo tax any more unless they issue my NYS filing fee for this error
Date published: 2021-02-19
Rated 4 out of 5 by from great great and easy to file taxes quick updates on the status
Date published: 2021-02-19
Rated 3 out of 5 by from Turbo tax is average compared to efile thru County First, why are not my forms ready? I have been several weeks since entering info but cannot efile. Entire purpose of TURBO is to efile but delayed due to proper forms. If I do not get the forms by mid Mar, my rating goes down to POOR and file with my County.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 10542