TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Great Very Efficient, it's been very helpful for me for 3 years
Date published: 2022-02-19
Rated 5 out of 5 by from Great Service The interface was easy to use, and the tips were helpful
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome this is my 2nd year and I love it I cannot believe how easy this is I always used to go to Jackson Hewitt and H and R block whatever path they are I love this
Date published: 2022-02-19
Rated 3 out of 5 by from Usually Happy Frustrated This Year Turbo Tax is usually easy & hassle free. This year my federal return kept getting flagged in a review for the same 3 items. I reviewed them all & they were accurate but they kept coming up as needing review. But there was no direction as to why or what was wrong. Now Turbo tax does allow you to go ahead & just tells you to remember to go back & fix before filing. But I was unable to figure out what was wrong, so I filed them anyways. I guess we will see if it was something wrong or just a review loop. Hoping that they don't get hung up or it may be next year when I get my return. Also my state taxes were originally 1 amount & I accidentally deleted them & when it transferred the info over again the amount changed (& not in my favor). And I couldn't get the original amount back. It was a $522 difference. I was so frustrated I just gave up & filed them. I am not sure if I will be using Turbo Tax again next year. My experience this year doesn't sit well with me. I feel like it was trying to push me to pay for help.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is simple to use The tax filer had a good tip support and has easy to understand keywords i enjoy reading simple sentences.
Date published: 2022-02-19
Rated 5 out of 5 by from Thank God for TurboTax! Easy to use and Great Customer service!! Paid for the Live help and Mr John got on my computer and helped me move forward!! Worth the money....
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is my go to I have been using TurboTax for years and the program has only gotten better and better. I would recommend it for anyone who wants to start doing their own taxes
Date published: 2022-02-19
Rated 4 out of 5 by from Good guidance and info, tedious needs review check Clear info and guidance. There were 39 needs review items that needed to scroll through 3 pages each, which meant over 100 pages of manual observation of the forms that were automatically imported from a brokerage.
Date published: 2022-02-19
Rated 5 out of 5 by from GOOD Turbotax is easy to use, I feel confident in my ret
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is incredible. My wife and I have used Turbo Tax for years. It has made filing our taxes a breeze. The menu guide leads us methodically though our federal and state return. We are confident in the accuracy of the return. We wouldn't consider using any other tax preparer product.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10538
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Very Efficient, it's been very helpful for me for 3 years
Date published: 2022-02-19
Rated 5 out of 5 by from Great Service The interface was easy to use, and the tips were helpful
Date published: 2022-02-19
Rated 5 out of 5 by from Awesome this is my 2nd year and I love it I cannot believe how easy this is I always used to go to Jackson Hewitt and H and R block whatever path they are I love this
Date published: 2022-02-19
Rated 3 out of 5 by from Usually Happy Frustrated This Year Turbo Tax is usually easy & hassle free. This year my federal return kept getting flagged in a review for the same 3 items. I reviewed them all & they were accurate but they kept coming up as needing review. But there was no direction as to why or what was wrong. Now Turbo tax does allow you to go ahead & just tells you to remember to go back & fix before filing. But I was unable to figure out what was wrong, so I filed them anyways. I guess we will see if it was something wrong or just a review loop. Hoping that they don't get hung up or it may be next year when I get my return. Also my state taxes were originally 1 amount & I accidentally deleted them & when it transferred the info over again the amount changed (& not in my favor). And I couldn't get the original amount back. It was a $522 difference. I was so frustrated I just gave up & filed them. I am not sure if I will be using Turbo Tax again next year. My experience this year doesn't sit well with me. I feel like it was trying to push me to pay for help.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is simple to use The tax filer had a good tip support and has easy to understand keywords i enjoy reading simple sentences.
Date published: 2022-02-19
Rated 5 out of 5 by from Thank God for TurboTax! Easy to use and Great Customer service!! Paid for the Live help and Mr John got on my computer and helped me move forward!! Worth the money....
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is my go to I have been using TurboTax for years and the program has only gotten better and better. I would recommend it for anyone who wants to start doing their own taxes
Date published: 2022-02-19
Rated 4 out of 5 by from Good guidance and info, tedious needs review check Clear info and guidance. There were 39 needs review items that needed to scroll through 3 pages each, which meant over 100 pages of manual observation of the forms that were automatically imported from a brokerage.
Date published: 2022-02-19
Rated 5 out of 5 by from GOOD Turbotax is easy to use, I feel confident in my ret
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is incredible. My wife and I have used Turbo Tax for years. It has made filing our taxes a breeze. The menu guide leads us methodically though our federal and state return. We are confident in the accuracy of the return. We wouldn't consider using any other tax preparer product.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10538