TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from I love TurboTax The people were very helpful and made sure I no longer had issues before hanging up.
Date published: 2021-02-28
Rated 5 out of 5 by from Love TurboTax Awesome! This year I got help because you know...2020... and they helped often!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the Way to Go I have been using Turbo Tax for years. Very intuitive.
Date published: 2021-02-28
Rated 3 out of 5 by from 2021 Turbotax gave me CA state errors twice now I got two separate software-related errors that caused my CA state return to be rejected, having to wait longer to refile the last time. Refiling a third time now, let hope is the last.
Date published: 2021-02-28
Rated 4 out of 5 by from Still the best way to cope with chaos Download installation is a bit confusing if you bought two products (e.g. personal & business). I entered the personal product code, it showed me the code for the business product but it wouldn't let me download without re-entering that code two more times. The new bits of complexity introduced in CA business returns generated some odd flags that had to be fixed by hand, but as smooth as usual after that.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is great This year somehow is much more complicated and confusing than last year. I don't have any income in MO in 2019 and Turbotax told me that I had penalty of not paying tax due in 2019. I refreshed it and the information changed dramatically every time I refresh...In addition, part-time resident and non-resident differs quite a bit in the tax due. Maybe some recommendation should be made to reduce the unnecessary confusion.
Date published: 2021-02-28
Rated 3 out of 5 by from Superfluous fees Having a $40 fee to file electronically is ridiculous!
Date published: 2021-02-28
Rated 5 out of 5 by from Couldn't do it without you. Great job thank you again this year very quick responses
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great I have been using Turbo Tax for more than ten years and I love it
Date published: 2021-02-28
Rated 5 out of 5 by from Super Helpful Turbo tax was really helpful and made filing easy!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10537
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love TurboTax The people were very helpful and made sure I no longer had issues before hanging up.
Date published: 2021-02-28
Rated 5 out of 5 by from Love TurboTax Awesome! This year I got help because you know...2020... and they helped often!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the Way to Go I have been using Turbo Tax for years. Very intuitive.
Date published: 2021-02-28
Rated 3 out of 5 by from 2021 Turbotax gave me CA state errors twice now I got two separate software-related errors that caused my CA state return to be rejected, having to wait longer to refile the last time. Refiling a third time now, let hope is the last.
Date published: 2021-02-28
Rated 4 out of 5 by from Still the best way to cope with chaos Download installation is a bit confusing if you bought two products (e.g. personal & business). I entered the personal product code, it showed me the code for the business product but it wouldn't let me download without re-entering that code two more times. The new bits of complexity introduced in CA business returns generated some odd flags that had to be fixed by hand, but as smooth as usual after that.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbotax is great This year somehow is much more complicated and confusing than last year. I don't have any income in MO in 2019 and Turbotax told me that I had penalty of not paying tax due in 2019. I refreshed it and the information changed dramatically every time I refresh...In addition, part-time resident and non-resident differs quite a bit in the tax due. Maybe some recommendation should be made to reduce the unnecessary confusion.
Date published: 2021-02-28
Rated 3 out of 5 by from Superfluous fees Having a $40 fee to file electronically is ridiculous!
Date published: 2021-02-28
Rated 5 out of 5 by from Couldn't do it without you. Great job thank you again this year very quick responses
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great I have been using Turbo Tax for more than ten years and I love it
Date published: 2021-02-28
Rated 5 out of 5 by from Super Helpful Turbo tax was really helpful and made filing easy!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10537